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10 Ideas for Starbucks to Grow its Business

Blogs > ElizarTringov
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ElizarTringov
Profile Blog Joined January 2011
Bulgaria317 Posts
August 28 2013 22:42 GMT
#1
1. Starbucks offers Ipad's that customers can use to read book with a huge number and variety of books and even play games.
I.E. A customer walks in and buy a drink and then they can go take the Ipad and sit down and read something or even play a game on it. When they are ready to leave they put the Ipad back and leave the store. You will need some sort of security system for this but it shouldn't be too hard to work out.

2. Starbucks can sell their coffee and tea by the pot.
I.E. 5 Friends can come into a Starbucks and buy a pot of coffee that they can all enjoy.

3. Starbucks makes "favorite drink clubs." This idea ties in with idea number 2.
I.E. Some members of the Starbucks White Chocolate Mocha club can decide to go to a Starbucks and buy a pot of White Chocolate Mocha. The club can be made on the Facebook, or have its own website part of the Starbucks website, or be a smartphone app that people can download and use. This would be a great way for people with the same Starbucks taste to meet each other.

4. Starbucks makes a volunteer to work program for people interested in working there. The program is for people in stores and in roasting facilities.
I.E. Someone is interested in working at Starbucks and they volunteer for a certain amount of time, after that time if Starbucks views them as good enough to hire for pay, they hire them.

5. Starbucks offers a large selection of vegan and lacto-vegetarian food options at the food bar.
I.E. Vegan subs, vegan baklava, lacto-vegetarian baklava, vegan and vegetarian cakes.

6. Starbucks offers huge farm fresh salads.
Only in select locations that have a farm close enough to supply the Starbucks with a salad.

7. Starbucks offers major prizes in their reward program once a year like car, house, vacation, cruise.

8. Starbucks makes it's own library with books and Ipads.
I.E Most people in a bookstore don't buy books anyways, they just read with their cup of coffee and leave, so they might as well have a library.

9. Kind of like idea 8, Starbucks opens up in Libraries nationwide.

10. Starbucks introduces real fruit smoothies.
I.E. Banana Strawberry Smoothie consisting of 8 ripe frozen bananas and 1 cup of frozen strawberries.

What do you guys think? Does anyone else have ideas for other businesses? One video that really inspired me to start thinking up of ideas and sending it to companies is


*
Perfect practice makes perfect.
packrat386
Profile Blog Joined October 2011
United States5077 Posts
August 28 2013 22:57 GMT
#2
#'s one and 2 sound like a pretty good idea to me (you could get cheaper tablets like kindles instead of the iPad). The rest seem a bit far fetched though.
dreaming of a sunny day
HeeroFX
Profile Blog Joined November 2010
United States2704 Posts
August 28 2013 23:19 GMT
#3
It's kinda funny, there is a local coffee franchise called Satalite here, and they pretty much do a lot of what you are suggesting. We have a starbucks in our campus library.
ElizarTringov
Profile Blog Joined January 2011
Bulgaria317 Posts
August 29 2013 01:39 GMT
#4
Ok, thank you for the feedback.
Perfect practice makes perfect.
Staboteur
Profile Blog Joined February 2011
Canada1873 Posts
August 29 2013 02:21 GMT
#5
You've got me on 4 and 5! I work in a field (construction!) that's hugely male-dominated and doesn't allow me to talk to sane, normal people often. I'd love to volunteer at a starbucks once a week or so. Also vegetarian options? Yes please!

Oh, and at least in Canada, there's a large link between the Indigo/Chapters bookstores and Starbucks. Quite a few of said bookstores have Starbucks' inside them. So #9 is / has been a reality for a while now :D
I'm actually Fleetfeet D:
sam!zdat
Profile Blog Joined October 2010
United States5559 Posts
Last Edited: 2013-08-29 03:23:47
August 29 2013 03:18 GMT
#6
you are of the opinion that starbucks needs to grow their business?

my first recommendation would be for them to stop burning the fuck out of their coffee and calling it "bold roast" like it's something any rational person would desire
shikata ga nai
n.DieJokes
Profile Blog Joined November 2008
United States3443 Posts
August 29 2013 03:34 GMT
#7
I kinda wished their coffee tasted good so maybe start there. I still drink it because I'm a spineless consumer but you know, if they wanted.

5-10 all probably don't make sense economically, i.e. they won't get back what they were putting in/the market can't support the investment necessary. 4 doesn't work, it costs money to train people; volunteers are useless. 1 sounds like more trouble than its worth plus people have their own plus I won't be surprised if Starbucks lost money on people hogging the seats for extended reading periods. I basically hate every idea but 2 which I think is pretty smart and would work.
MyLove + Your Love= Supa Love
sam!zdat
Profile Blog Joined October 2010
United States5559 Posts
Last Edited: 2013-08-29 03:39:22
August 29 2013 03:39 GMT
#8
On August 29 2013 12:34 n.DieJokes wrote:
I kinda wished their coffee tasted good so maybe start there. I still drink it because I'm a spineless consumer but you know, if they wanted.


they can't make it better. in order to standardize their huge supply chain they have to burn the coffee, which evens out the flavor and makes it consistent (which is what franchises are built on). so they have convinced an entire generation that coffee is supposed to taste like charcoal.

luckily, they are in the milkshake busyness, not the coffee busyness
shikata ga nai
Tictock
Profile Blog Joined September 2010
United States6052 Posts
August 29 2013 05:12 GMT
#9
+ Show Spoiler +
On August 29 2013 07:42 ElizarTringov wrote:
1. Starbucks offers Ipad's that customers can use to read book with a huge number and variety of books and even play games.
I.E. A customer walks in and buy a drink and then they can go take the Ipad and sit down and read something or even play a game on it. When they are ready to leave they put the Ipad back and leave the store. You will need some sort of security system for this but it shouldn't be too hard to work out.

2. Starbucks can sell their coffee and tea by the pot.
I.E. 5 Friends can come into a Starbucks and buy a pot of coffee that they can all enjoy.

3. Starbucks makes "favorite drink clubs." This idea ties in with idea number 2.
I.E. Some members of the Starbucks White Chocolate Mocha club can decide to go to a Starbucks and buy a pot of White Chocolate Mocha. The club can be made on the Facebook, or have its own website part of the Starbucks website, or be a smartphone app that people can download and use. This would be a great way for people with the same Starbucks taste to meet each other.

4. Starbucks makes a volunteer to work program for people interested in working there. The program is for people in stores and in roasting facilities.
I.E. Someone is interested in working at Starbucks and they volunteer for a certain amount of time, after that time if Starbucks views them as good enough to hire for pay, they hire them.

5. Starbucks offers a large selection of vegan and lacto-vegetarian food options at the food bar.
I.E. Vegan subs, vegan baklava, lacto-vegetarian baklava, vegan and vegetarian cakes.

6. Starbucks offers huge farm fresh salads.
Only in select locations that have a farm close enough to supply the Starbucks with a salad.

7. Starbucks offers major prizes in their reward program once a year like car, house, vacation, cruise.

8. Starbucks makes it's own library with books and Ipads.
I.E Most people in a bookstore don't buy books anyways, they just read with their cup of coffee and leave, so they might as well have a library.

9. Kind of like idea 8, Starbucks opens up in Libraries nationwide.

10. Starbucks introduces real fruit smoothies.
I.E. Banana Strawberry Smoothie consisting of 8 ripe frozen bananas and 1 cup of frozen strawberries.

What do you guys think? Does anyone else have ideas for other businesses? One video that really inspired me to start thinking up of ideas and sending it to companies is http://www.youtube.com/watch?v=CsuCFL-SQLg



As someone who has been working at Starbucks for well over a year now, I thought I'd respond to this.

1) Sounds like a cool idea, but it's not very practical. Think about how difficult it would be to put together to maintain this security system and maintain it, not to mention all the maintenance and updating the iPads would require. It would also be way to easy for stuff to spill on the iPads or for them to generally be treated poorly. In general Starbucks makes most of it's money from people who are in an out, people who use the lobby rarely order more than one or two drinks over the hour or two that they are their. So that would be alot of investment for little return.

2) They do that, at least for coffee. Ask for a french press for you and your friends to enjoy of your fav coffee next time you are in a starbucks, it's a pretty reasonable price. I agree it would be a good idea for teas as well, but for lattes and such it doesn't make much sense to make more than one serving at once, remember that those are handcrafted beverages ^.^

3) Actually a pretty good idea, you should go suggest it on their website.

4) Uhhh, idk how that would work. However as a supervisor... I'm way against this idea, lol. Way too much trouble and hassle to constantly be working with new people you have to train/teach things. Unless you want to volunteer to sweep our floors and take out the trash, I'll be the first one to hand you a broom and trash bags

5) I agree, they could do with some more vegan/gluten-free/etc options (I recently did a few weeks of a vegan diet, basically had to not look at our food case). Though, if your going to eat baklava you should just eat the real thing, else your likely to piss off some greek gods or something.

6) Another good idea, it would be cool to see Starbucks to use more local farms and such. I don't suspect they will want to do that kus of quality assurance though, and by that I just mean they want the experience to be the same regardless of what store you go to. Imagine if you couldn't go to your local Starbucks because all the cows on the farm they get thier milk from were sick.

7) Not a bad idea, in fact I don't think I've ever seen Starbucks do a contest like that, they do a lot of smaller personal things where you can get 5$ or something but nothing big.

8 & 9) See my points about 1 as they are basically the same. Starbucks wont do this as it would rather just open a store near/in a bookstore/library not run a bookstore/library.

10) Whats not real about the Starbucks smoothies? They get some fruit puree, a banana, a little milk, some protein powder and ice. Pretty straightforward, though they might have stuff added to the puree, I'm not sure what all is in that off the top of my head.
I can take that responsibility.
lantz
Profile Blog Joined July 2011
United States762 Posts
August 29 2013 15:49 GMT
#10
I just wish Starbucks offerred 5$ for registering their card and no validation system to check if you registered before.
Cambium
Profile Blog Joined June 2004
United States16368 Posts
Last Edited: 2013-08-29 15:57:01
August 29 2013 15:54 GMT
#11
This is more like

"What I want Starbucks to do" rather than how they could "grow its business".

Even then, I'd say offer $1 coffee on Mondays would be much better than all of the above combined. I only go to Starbucks for hot drip coffee and drink them at work (yes, there's a Starbucks inside the building).

I mean, Starbucks doesn't need more popularity, which seems to be the driving points of these 'improvements'. They need more ways to monetize like selling yogurt for 500% of its original cost (http://www.usatoday.com/story/money/business/2013/07/23/starbucks-yogurt-evolution-fresh-danone-dannon/2578137/). Opening libraries and lending out iPads certainly do not help lol...
When you want something, all the universe conspires in helping you to achieve it.
Cambium
Profile Blog Joined June 2004
United States16368 Posts
Last Edited: 2013-08-29 16:02:07
August 29 2013 16:01 GMT
#12
On August 29 2013 12:39 sam!zdat wrote:
Show nested quote +
On August 29 2013 12:34 n.DieJokes wrote:
I kinda wished their coffee tasted good so maybe start there. I still drink it because I'm a spineless consumer but you know, if they wanted.


they can't make it better. in order to standardize their huge supply chain they have to burn the coffee, which evens out the flavor and makes it consistent (which is what franchises are built on). so they have convinced an entire generation that coffee is supposed to taste like charcoal.

luckily, they are in the milkshake busyness, not the coffee busyness


I like Starbucks and MacCafes ($1 small coffee) because they are consistent, not great, but far from terrible. This is why I see them as sanctuaries when I go to random countries that don't typically consume coffee.
When you want something, all the universe conspires in helping you to achieve it.
sam!zdat
Profile Blog Joined October 2010
United States5559 Posts
August 29 2013 17:30 GMT
#13
well, next time you are in the pacific north west, I will tell you where to go to get some REAL coffee

i'll drink starbucks if there's literally no other options, but then it's basically just a hostage situation
shikata ga nai
Race is Terran
Profile Blog Joined May 2013
United States382 Posts
August 29 2013 20:10 GMT
#14
lol. anyone can think of ideas, but only a handful actually make that happen
Corazon
Profile Blog Joined November 2011
United States3230 Posts
August 30 2013 05:50 GMT
#15
Starbucks should invest in e-sports.
Their first signing should be Starbuck
Grubby's #1 Fan
FractalsOnFire
Profile Blog Joined August 2010
Australia1756 Posts
Last Edited: 2013-08-30 12:11:45
August 30 2013 12:08 GMT
#16
Scrap all that, they just need:

#1. Stop offering shit house coffee and do it fucking properly. There are many ways to do it properly and they're doing none of them.

EDIT: Actually I remember one of my coffee buddies telling me a story that Starbucks created their own competition when they transitioned from La Marzocco Lineas to Super Auto machines. They flooded the market with cheap Lineas (apparently $1000 for each Linea), wannabe cafe owners bought it up and created cafes that were better than Starbucks (not that hard if you have a remote idea of anything coffee, or just get a good supplier to guide you).
ElizarTringov
Profile Blog Joined January 2011
Bulgaria317 Posts
August 30 2013 19:03 GMT
#17
This is the email response I got after I emailed them about it:

"I think that these are some spectacular ideas! What I am going to do is forward this to our Marketing team for their consideration.

We always want to hear what you think would improve your experience with Starbucks. I appreciate you letting me know how much customers would enjoy this.

I would also like to invite you to visit www.MyStarbucksIdea.com. This website is a forum where you can share your ideas, tell us what you think of other people's ideas and join the discussion that will help shape Starbucks future. Many of the ideas shared have already been turned into action."
We would love to hear your feedback. Click here to take a short survey.



Sincerely,



Tracy M.

customer service

[image loading]


Perfect practice makes perfect.
ElizarTringov
Profile Blog Joined January 2011
Bulgaria317 Posts
August 30 2013 19:04 GMT
#18
On August 29 2013 12:18 sam!zdat wrote:
you are of the opinion that starbucks needs to grow their business?

my first recommendation would be for them to stop burning the fuck out of their coffee and calling it "bold roast" like it's something any rational person would desire


You are in the opinion that they shouldn't?
Perfect practice makes perfect.
ElizarTringov
Profile Blog Joined January 2011
Bulgaria317 Posts
August 30 2013 19:10 GMT
#19
On August 30 2013 05:10 Race is Terran wrote:
lol. anyone can think of ideas, but only a handful actually make that happen


It is true that anybody can come up with an idea. It isn't true that ideas are made to happen by a handful of people, usually, especially at large companies like Starbucks. It usually takes a large number of people working together. There is a reason why this thread is called "10 Ideas for Starbucks to Grow its Business" and not "10 Ideas for Starbucks to Grow its Business and exactly how to do it logistically speaking"
Perfect practice makes perfect.
babylon
Profile Blog Joined April 2011
8765 Posts
August 30 2013 20:14 GMT
#20
On August 31 2013 04:04 ElizarTringov wrote:
Show nested quote +
On August 29 2013 12:18 sam!zdat wrote:
you are of the opinion that starbucks needs to grow their business?

my first recommendation would be for them to stop burning the fuck out of their coffee and calling it "bold roast" like it's something any rational person would desire


You are in the opinion that they shouldn't?

As a business, they absolutely should, but I don't think they need to expand their business. But I don't know how popular Starbucks is in Bulgaria. Maybe they "need" to expand up there. In the US, Starbucks is fucking everywhere, and their black coffee is really shitty, and that's coming from someone with a terrible palate. :/

But let's not kid ourselves, most people who go to Starbucks aren't there for the straight-up coffee, they're there for the sugary, creamy espresso drinks. And the people who do get coffee from there don't often care about the quality of the coffee, they just want the caffeine. They don't market themselves towards coffee connoisseurs, which is perfectly fine.
Race is Terran
Profile Blog Joined May 2013
United States382 Posts
August 30 2013 20:30 GMT
#21
On August 31 2013 04:10 ElizarTringov wrote:
Show nested quote +
On August 30 2013 05:10 Race is Terran wrote:
lol. anyone can think of ideas, but only a handful actually make that happen


It is true that anybody can come up with an idea. It isn't true that ideas are made to happen by a handful of people, usually, especially at large companies like Starbucks. It usually takes a large number of people working together. There is a reason why this thread is called "10 Ideas for Starbucks to Grow its Business" and not "10 Ideas for Starbucks to Grow its Business and exactly how to do it logistically speaking"

it takes a large number of people working together, but it all comes down to a handful of people in managemenet/leadership positions that ultimately judge whether the idea's are ideal or not. Those are the people that make or break the idea.
sam!zdat
Profile Blog Joined October 2010
United States5559 Posts
August 31 2013 15:53 GMT
#22
On August 31 2013 04:04 ElizarTringov wrote:
Show nested quote +
On August 29 2013 12:18 sam!zdat wrote:
you are of the opinion that starbucks needs to grow their business?

my first recommendation would be for them to stop burning the fuck out of their coffee and calling it "bold roast" like it's something any rational person would desire


You are in the opinion that they shouldn't?


obviously not. Usually you can see one starbucks from the window of the other. Why the hell would I want them to expand? Our entire world is turning into nothing but starbucks stores, it's terrifying. One day they are going to shutter all the windows with kevlar and announce the new world order. They will forcefeed us all thousands of calories of pure corn syrup and beam us up to the mothership for processing
shikata ga nai
packrat386
Profile Blog Joined October 2011
United States5077 Posts
September 01 2013 14:54 GMT
#23
On September 01 2013 00:53 sam!zdat wrote:
Show nested quote +
On August 31 2013 04:04 ElizarTringov wrote:
On August 29 2013 12:18 sam!zdat wrote:
you are of the opinion that starbucks needs to grow their business?

my first recommendation would be for them to stop burning the fuck out of their coffee and calling it "bold roast" like it's something any rational person would desire


You are in the opinion that they shouldn't?


obviously not. Usually you can see one starbucks from the window of the other. Why the hell would I want them to expand? Our entire world is turning into nothing but starbucks stores, it's terrifying. One day they are going to shutter all the windows with kevlar and announce the new world order. They will forcefeed us all thousands of calories of pure corn syrup and beam us up to the mothership for processing

Anyone else and I would take it as a joke...
dreaming of a sunny day
slytown
Profile Blog Joined March 2011
Korea (South)1411 Posts
September 01 2013 21:35 GMT
#24
Why do you want Starbucks to expand? Their coffee is terrible! What's more, they are on every street corner in America and Europe.
The best Flash meme ever: http://imgur.com/zquoK
Tictock
Profile Blog Joined September 2010
United States6052 Posts
September 01 2013 23:55 GMT
#25
On September 01 2013 00:53 sam!zdat wrote:
Show nested quote +
On August 31 2013 04:04 ElizarTringov wrote:
On August 29 2013 12:18 sam!zdat wrote:
you are of the opinion that starbucks needs to grow their business?

my first recommendation would be for them to stop burning the fuck out of their coffee and calling it "bold roast" like it's something any rational person would desire


You are in the opinion that they shouldn't?


obviously not. Usually you can see one starbucks from the window of the other. Why the hell would I want them to expand? Our entire world is turning into nothing but starbucks stores, it's terrifying. One day they are going to shutter all the windows with kevlar and announce the new world order. They will forcefeed us all thousands of calories of pure corn syrup and beam us up to the mothership for processing


Crap... I'll probably have to go through a whole new training set when they launch that promo set. Sounds like I'll also be asked to work unreasonable hours on the mothership again too... sigh.

Lol, you guys make out Starbucks to be evil, it's just a business that has capitalized on the caffeine needs of the masses and the fact that the average person prefers to drink sugar milk with espresso than a cup of well brewed coffee. They have done it well too, their business focus is always on the customer and improving YOUR experience. Starbucks gives back to the community and while they do tend to spread they also try to integrate. Your average Starbucks Batista does not get paid terribly well, true, but they are given impressive benefits including full health, stock, and give you enough free coffee/drinks to have you addicted to caffeine for life (maybe their plan).

I'm not saying they are perfect or anything, nor do I claim they have "great coffee" (a very subjective topic) but they do have well maintained reliable coffee. All I am saying is that there is a reason that Starbucks has grown everywhere and stays successful.

Having said all that. I now must say that I support local Coffee Shops wholeheartedly as well. Nothing quite like a real professional Batista who knows how to tamp & grind their own beans, also... latte-art.
I can take that responsibility.
sam!zdat
Profile Blog Joined October 2010
United States5559 Posts
September 02 2013 02:40 GMT
#26
they were successful because previously, america had EVEN LOWER standards
shikata ga nai
Otolia
Profile Blog Joined July 2011
France5805 Posts
September 02 2013 03:03 GMT
#27
Why would you want Starbucks to be successful ?! They sell freaking coffee : beverage of peasants, hipsters, workaholic and insomniacs alike.

Long live the tea-drinker master race.
sam!zdat
Profile Blog Joined October 2010
United States5559 Posts
September 02 2013 03:47 GMT
#28
I'm afraid the cocaine snorting financiers have got us all beat, when it comes down to it
shikata ga nai
GaNgStaRR.ElV
Profile Blog Joined May 2010
Canada535 Posts
September 02 2013 04:49 GMT
#29
As someone who drops a steamy load everytime I have coffee, i hate to hear a girl ask me "want to meet at starbucks for a coffee and a chat". More like "want to meet at starbucks for your x-lax".
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