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United States7483 Posts
Comcast came to my house to do a triple play installation. After discovering they could not do the installation since the cables in the house will not support the bandwidth required at higher frequencies, we did not switch. Afterwards, despite not having done the installation, they contacted my phone provider and told them to transfer our phone number to them, which, by law, our phone provider has to do once asked. We lost phone service for 3 weeks fighting with comcast to send it back to our phone provider (verizon), and then waiting on verizon to re-activate the service (that took about 3 days).
This has happened twice. The second time, Comcast said they WOULD be able to do the installation by drilling a hole in the ceiling to use a better cable that won't degrade. When the time came to do the installation, the technician who showed up said: "I don't know who said we could do that, because we don't do that." Then they took possession of our phone number again. This time, it took a month to get our phone back.
I should point out, that since we have DSL (can't have cable internet due to shitty cables in the house), we lost internet too.
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I have comcast and I never have any problems. Seems like maybe it's your location or just that they hate you. Maybe they hate you?
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On September 15 2012 21:01 Acronysis wrote:
Oh my gosh, what a perfect blog. I Hateeeee comcast haha. I'm so sad it's my only cable provider here or I would instantly switch. Just spent 2 hours trying to fix my internet package last night and it was aweful. Good luck friend. hah
On September 16 2012 10:33 tonight wrote:
I have comcast and I never have any problems. Seems like maybe it's your location or just that they hate you. Maybe they hate you?
Where do you live? Where I live, we only have time warner. I don't know that many people with comcast
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On September 16 2012 11:52 StateofReverie wrote:Show nested quote +On September 15 2012 21:01 Acronysis wrote:
Oh my gosh, what a perfect blog. I Hateeeee comcast haha. I'm so sad it's my only cable provider here or I would instantly switch. Just spent 2 hours trying to fix my internet package last night and it was aweful. Good luck friend. hah Show nested quote +On September 16 2012 10:33 tonight wrote:
I have comcast and I never have any problems. Seems like maybe it's your location or just that they hate you. Maybe they hate you? Where do you live? Where I live, we only have time warner. I don't know that many people with comcast
A lot of places have segmented monopolies. Other places still have the illusion of choice where you might have comcast and several smaller companies. When in reality, those smaller companies tag along on comcast's lines. I wish I could get FiOS, but our neighborhood is too old for that.
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I just moved to DC from Raleigh, and I was super-excited to have the option to use either FiOS or Comcast. Unfortunately, the building I ended up moving into only has Comcast available! >_<
Either way, I view it as a huge upgrade from Time Warner, which I had to use in Raleigh. Even though I paid for the higher level of cable service, HD streams would often lag. It got better towards the end (of my 5 year stay), but it was a huge pain in the ass. Their rates weren't very good, either.
I guess what I'm saying is, when you live somewhere where there's only one viable option for cable/internet, they can be really shitty with their customer service (and service in general). Even though my building can only get internet through one provider, just having two in the area keeps them honest. Thus far, my experience has been worlds better.
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MURICA15980 Posts
On September 14 2012 23:14 Liquid`Sheth wrote:
Just going to put out I hate Comcast too. 0.o
Okay girls, better start lining up because Sheth is taking numbers.
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On September 18 2012 12:49 Klogon wrote:Show nested quote +On September 14 2012 23:14 Liquid`Sheth wrote:
Just going to put out I hate Comcast too. 0.o Okay girls, better start lining up because Sheth is taking numbers.
Oh, Sheth!
*faints*
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Comcast still sucks. Somebody finally came out, replaced the line with a new one and said something about our neighbors line being loose which could cause interference.... and I am still in the same situation as before. It actually seems to be getting slightly worse as it has been starting closer to 7 than 8 now.
EDIT: Looking into talking with ETT to see if he can know what is up.
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EPT
