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Bought an Alienware off Impulse

Blogs > Deleted User 47542
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Deleted User 47542
Profile Blog Joined May 2009
1484 Posts
September 06 2010 19:36 GMT
#1
Just bit the bullet and paid $1260 for a factory refurbished alienware m17x r2.

-i5 520m
-ati 5870m
-4gb ddr3
-1920x1200 screen
-250gb hard drive
-win7ultimate
-nebula red

When you add that stuff up on the site it will cost like $2460 after taxes. Then you can subtract the useless upgrades($150 win7 ult, $100 nebula red) and I still saved at least a $1000 from buying new.

An i5 520m is more than fast enough for what I plan to do, the 5870m performs like a desktop 5770, never need more than 4gbs, nice screen, and can always upgrade hard drive myself. I did do a decent amount of research and this is pretty damn good for the price.

Also note that factory reburished items are pretty much "tested" products that are pretty much guaranteed to work. Sure it isn't brand new, but if it looks new, performs exactly the same, has the same warranty, and has already been tested, who cares?

Good deal? Bad deal? Thoughts? And to those of you interested in buying a reburb, you can currently get 20% off all laptops use coupon code 9RJ5SV0QB$$GTM at http://www.dell.com/outlet. Some good deals if you look around and buy newer products only(r2 m11x, m15x, m17x, inspirons, etc). Coupon expires on the 10th.






**
Chesner
Profile Blog Joined March 2010
Iceland817 Posts
September 06 2010 19:38 GMT
#2
Advertisement? ...
PENGUINS
Deleted User 47542
Profile Blog Joined May 2009
1484 Posts
September 06 2010 19:42 GMT
#3
On September 07 2010 04:38 Chesner wrote:
Advertisement? ...

Looking for opinions if this was a good deal or not.. gotta explain it to the parents somehow LOL.
Comeh
Profile Blog Joined July 2008
United States18918 Posts
Last Edited: 2010-09-06 19:43:53
September 06 2010 19:43 GMT
#4
On September 07 2010 04:38 Chesner wrote:
Advertisement? ...

It's really hard to convince myself it isn't an advertisement - the only argument being he has 600+ posts.
:|
Edit: oh, well, nevermind then.
ヽ(⌐■_■)ノヽ(⌐■_■)ノヽ(⌐■_■)ノヽ(⌐■_■)ノヽ(⌐■_■)ノヽ(⌐■_■)ノDELETE ICEFROGヽ(⌐■_■)ノヽ(⌐■_■)ノヽ(⌐■_■)ノヽ(⌐■_■)ノヽ(⌐■_■)ノヽ(⌐■_■)ノヽ(
Divinek
Profile Blog Joined November 2006
Canada4045 Posts
September 06 2010 19:44 GMT
#5
i always think alienware are terrible, and overpriced almost in the way macs are, and ugly. But i'm probably biased
Never attribute to malice that which can be adequately explained by stupidity.
Oh goodness me, FOX tv where do you get your sight? Can't you keep track, the puck is black. That's why the ice is white.
TonyL2
Profile Blog Joined August 2007
England1953 Posts
September 06 2010 19:48 GMT
#6
That seems like a pretty good deal but then again US prices for laptops are way cheaper than they are here, but I can say that refurbished is fine because my laptop is too and it runs fine, basically only the packaging is different
Deleted User 47542
Profile Blog Joined May 2009
1484 Posts
September 06 2010 20:00 GMT
#7
On September 07 2010 04:44 Divinek wrote:
i always think alienware are terrible, and overpriced almost in the way macs are, and ugly. But i'm probably biased

But for over $1000 off new(nearly 50%), can't really complain too much can I D: But I do agree that both alienware and macs are overpriced. Not sure about terrible since the specs are all there..
LokitAK
Profile Blog Joined March 2010
Japan90 Posts
September 06 2010 20:02 GMT
#8
I'm going to have to say that nothing Alienware will ever be a good deal.

I made almost the same mistake about three years ago. Hell ensued. I would advice against any further dealing with Alienware (or anything Dell for that matter).
They are overpriced, you're paying extra for a glowing alien head on your case. Sure it's a decent computer, but if anything ever goes wrong (and something will), god speed to you.

Find someone to help you build a desktop if you can't build one yourself, or if you need to have a gaming laptop, I would strongly suggest extensively reading customer reviews, and generally defaulting to a more reliable company. So far, the only worth-while, well priced gaming laptops I've seen have been sold from Asus.
Deleted User 47542
Profile Blog Joined May 2009
1484 Posts
Last Edited: 2010-09-06 20:08:05
September 06 2010 20:06 GMT
#9
On September 07 2010 05:02 LokitAK wrote:
I'm going to have to say that nothing Alienware will ever be a good deal.

I made almost the same mistake about three years ago. Hell ensued. I would advice against any further dealing with Alienware (or anything Dell for that matter).
They are overpriced, you're paying extra for a glowing alien head on your case. Sure it's a decent computer, but if anything ever goes wrong (and something will), god speed to you.

Find someone to help you build a desktop if you can't build one yourself, or if you need to have a gaming laptop, I would strongly suggest extensively reading customer reviews, and generally defaulting to a more reliable company. So far, the only worth-while, well priced gaming laptops I've seen have been sold from Asus.

I get the overpriced part, an I 100% agree with it, but did you read the part where I paid over $1k less than new? O_o

I have decent computer knowledge and already have my own built desktop(i7 920, 6gb ridgebacks, cyclone 1gb 460, gigabyte ud3r, 850hx, h50).

I bought an Asus G73 when they were dirt cheap and sold it since I didn't really like the looks/shape of it(performance was awesome). The G73 was a great laptop for it's price but I feel I paid too much for unessential stock parts(i7 720qm, 8gb of ram). Resold it for easy profit, it was backordered like crazy when it first came out haha.
Zlasher
Profile Blog Joined February 2010
United States9129 Posts
September 06 2010 20:13 GMT
#10
Bet you, you could get someone to build that computer and the price of the parts minus the shiny case would be under a grand.
Follow me: www.twitter.com/zlasher
KOFgokuon
Profile Blog Joined August 2004
United States14893 Posts
September 06 2010 20:20 GMT
#11
That's a laptop good luck building it
I don't like refurbished computers in general I have enough problems with new hardware but congrats
sob3k
Profile Blog Joined August 2009
United States7572 Posts
September 06 2010 20:23 GMT
#12
Why the shit would you buy a gaming LAPTOP?
In Hungry Hungry Hippos there are no such constraints—one can constantly attempt to collect marbles with one’s hippo, limited only by one’s hippo-levering capabilities.
vindKtiv
Profile Blog Joined June 2009
United States215 Posts
September 06 2010 20:24 GMT
#13
But for over $1000 off new(nearly 50%), can't really complain too much can I D: But I do agree that both alienware and macs are overpriced. Not sure about terrible since the specs are all there..

I get the overpriced part, an I 100% agree with it, but did you read the part where I paid over $1k less than new? O_o

Look, it is clear that you are convinced that the purchase was justifiable and you probably won't change your mind. Instead of wasting your time convincing others that your $1000-off laptop is so cool, how about you spend more time using it? Either your parents are very easy going and will accept a rather weak reason to spend all that money, or your parents are going to be very disappointed in you. Asking around here will not help you.

It is a well held consensus on these forums that laptops are bad for gaming and that Alienware laptops are even worst. I have no clue why you would buy an inferior laptop when you already have a desktop. Don't tell me why you did it because I am 90% sure you are going to say something like "I like to game on the go" or something as trivial as that, and no, I believe your purchase is 100% unjustifiable for all the reasons already stated.
LokitAK
Profile Blog Joined March 2010
Japan90 Posts
September 06 2010 20:25 GMT
#14
I still wouldn't touch Alienware with a 10 foot pole. Maybe I'm just unlucky.
Gather 'round children, it's story time.

A few years back I bought some model of the Area-51 laptop. I was just a stupid kid (I'm still just a stupid kid, but at least I know more than I did then), and I thought Alien Ware was cool, and I heard they made good laptops. Most likely from their own advertisements. I did absolutely no research on this laptop, or production company.

First, there was some issue with the delivery that they never specified, and it took a month for the computer to arrive. It arrived with a broken DVD drive.

First, I tried to call their tech support. The account information they sent me in their stupid leather binder was, of course, somebody else's, and we had to go through a whole big process to find out what mine was.
Eventually, I actually spoke to their tech support (india), who had no Idea what they were doing. They suggested that maybe I had accidentally broken it taking it out of the box.

What? Seriously? Two Things: Never suggest that somebody calling tech support is at fault without knowing what happened, and second, if your disk drive can break from being taken out of a box, I don't want to know how fragile the rest of the computer is.

So they mailed me the disk drive, I installed the new one myself and was "good to go".
For about a week. Then the graphics card shorted. Another 5 hours on the phone with India, where they again tried to repeatedly tell me it was my fault (it wasn't), and eventually come to the genius solution of --- you guessed it, mail me a new graphics card for me to fix it myself.

So, graphics card fixed, I'm good to go. For a few months. The keyboard decides to not work one morning when I turn it on. Calling tech support they say "Your warranty doesn't cover accidents". I'm not sure what that was supposed to mean. Perhaps they though I had spilled something (I hadn't).

In fury, I hang up the phone, take out the keyboard and fiddle around with it, put some parts back together with thermal paste, and we're good to go again-ish. Unfortunately, the following keys never worked:
' [ ] - = \

I had to learn the Alt. codes for those characters in order to type things, such as Essays for school. Admittedly, after this, I didn't run in to a problem for about a year. About two weeks after my warranty dies, the MOTHERBOARD fries. Call them up, sit in tech support, they mail me some replacement parts just to find out what's wrong. Eventually, after 3 months of mailing me parts and having me mail them back, they agree with me that the motherboard has fried.

Replacement motherboards are expensive, and I was tired of Dell and Alienware. I borrowed my GRANDMA's Dell Inspiron (Yes, it's still Dell, but at least it worked). Needless to say, It couldn't run AIM and Firefox at the same time, but I needed something to do my school work on. After about 5 or 6 months, I scrounged together enough money for an HP Mini 311, a netbook that has proven to be a great asset in college.

This past summer, I built my own desktop, similar to the one you specified, actually. Of course, it's a desktop, so it would be cheaper than a laptop, but it is easily four times better than the area 51, and managed to be 1/3rd the cost. Just in time for Starcraft II <3.

And that is why I don't suggest Alienware. Again, maybe I'm just unlucky, but their horrendous customer support and poor management and production quality sure as hell didn't help much.
Deleted User 47542
Profile Blog Joined May 2009
1484 Posts
Last Edited: 2010-09-06 20:41:20
September 06 2010 20:36 GMT
#15
On September 07 2010 05:25 LokitAK wrote:
I still wouldn't touch Alienware with a 10 foot pole. Maybe I'm just unlucky.
Gather 'round children, it's story time.

A few years back I bought some model of the Area-51 laptop. I was just a stupid kid (I'm still just a stupid kid, but at least I know more than I did then), and I thought Alien Ware was cool, and I heard they made good laptops. Most likely from their own advertisements. I did absolutely no research on this laptop, or production company.

First, there was some issue with the delivery that they never specified, and it took a month for the computer to arrive. It arrived with a broken DVD drive.

First, I tried to call their tech support. The account information they sent me in their stupid leather binder was, of course, somebody else's, and we had to go through a whole big process to find out what mine was.
Eventually, I actually spoke to their tech support (india), who had no Idea what they were doing. They suggested that maybe I had accidentally broken it taking it out of the box.

What? Seriously? Two Things: Never suggest that somebody calling tech support is at fault without knowing what happened, and second, if your disk drive can break from being taken out of a box, I don't want to know how fragile the rest of the computer is.

So they mailed me the disk drive, I installed the new one myself and was "good to go".
For about a week. Then the graphics card shorted. Another 5 hours on the phone with India, where they again tried to repeatedly tell me it was my fault (it wasn't), and eventually come to the genius solution of --- you guessed it, mail me a new graphics card for me to fix it myself.

So, graphics card fixed, I'm good to go. For a few months. The keyboard decides to not work one morning when I turn it on. Calling tech support they say "Your warranty doesn't cover accidents". I'm not sure what that was supposed to mean. Perhaps they though I had spilled something (I hadn't).

In fury, I hang up the phone, take out the keyboard and fiddle around with it, put some parts back together with thermal paste, and we're good to go again-ish. Unfortunately, the following keys never worked:
' [ ] - = \

I had to learn the Alt. codes for those characters in order to type things, such as Essays for school. Admittedly, after this, I didn't run in to a problem for about a year. About two weeks after my warranty dies, the MOTHERBOARD fries. Call them up, sit in tech support, they mail me some replacement parts just to find out what's wrong. Eventually, after 3 months of mailing me parts and having me mail them back, they agree with me that the motherboard has fried.

Replacement motherboards are expensive, and I was tired of Dell and Alienware. I borrowed my GRANDMA's Dell Inspiron (Yes, it's still Dell, but at least it worked). Needless to say, It couldn't run AIM and Firefox at the same time, but I needed something to do my school work on. After about 5 or 6 months, I scrounged together enough money for an HP Mini 311, a netbook that has proven to be a great asset in college.

This past summer, I built my own desktop, similar to the one you specified, actually. Of course, it's a desktop, so it would be cheaper than a laptop, but it is easily four times better than the area 51, and managed to be 1/3rd the cost. Just in time for Starcraft II <3.

And that is why I don't suggest Alienware. Again, maybe I'm just unlucky, but their horrendous customer support and poor management and production quality sure as hell didn't help much.

Hmm, I always thought Dell had good customer support since they are such a huge company. This does worry me a bit since I have a "1 year limited" warranty D: The support process you had to go through makes me cringe.

On September 07 2010 05:24 vindKtiv wrote:
Show nested quote +
But for over $1000 off new(nearly 50%), can't really complain too much can I D: But I do agree that both alienware and macs are overpriced. Not sure about terrible since the specs are all there..

Show nested quote +
I get the overpriced part, an I 100% agree with it, but did you read the part where I paid over $1k less than new? O_o

Look, it is clear that you are convinced that the purchase was justifiable and you probably won't change your mind. Instead of wasting your time convincing others that your $1000-off laptop is so cool, how about you spend more time using it? Either your parents are very easy going and will accept a rather weak reason to spend all that money, or your parents are going to be very disappointed in you. Asking around here will not help you.

It is a well held consensus on these forums that laptops are bad for gaming and that Alienware laptops are even worst. I have no clue why you would buy an inferior laptop when you already have a desktop. Don't tell me why you did it because I am 90% sure you are going to say something like "I like to game on the go" or something as trivial as that, and no, I believe your purchase is 100% unjustifiable for all the reasons already stated.

$1260 isn't too much money(for what I am going to use it for, pretty much everything) seeing as how I am going to college anyways and needed some sort of mobile computing. Much better than all the kids getting $2000+ macbookpros these days, not to mention this is my own money through working, rather than my parents.

I do agree that laptops in general are bad for gaming, but really all you need is a screen, keyboard, and mouse with the specs that can support the games. I am not justifying my purchase, seeing as how I already made a craigslist ad to sell it just to see how many people are interested in case I want to resell for no profit if I am unsatisfied(which is what I did with the Asus G73). I am just trying to say that I got a good deal and wondered what others thought/if they would have done the same. I guess that's a pretty big fat no haha.

Judicator
Profile Blog Joined August 2004
United States7270 Posts
September 06 2010 20:44 GMT
#16
If you have a desktop with you, then all you really want to for mobile computing is a netbook, at least that's what my college experience taught me.

If not, AW is overrated and overpriced, even if you "saved" the money.
Get it by your hands...
Scorcher2k
Profile Joined November 2009
United States802 Posts
September 06 2010 20:49 GMT
#17
AW stopped being worth the extra money when Dell bought them. The only reason to get them back in the day was because of the fact that they would support not only the computer but any game you tried to run on it. I would suggest checking out these guys. http://www.ibuypower.com/
They have a labor day sale happening right now too it seems.
Manifesto7
Profile Blog Joined November 2002
Osaka27146 Posts
September 06 2010 20:55 GMT
#18
On September 07 2010 05:23 sob3k wrote:
Why the shit would you buy a gaming LAPTOP?


I have gamed on a laptop for 7 years. For some people, it fits their space / lifestyle. Who are you to judge?
ModeratorGodfather
Excludos
Profile Blog Joined April 2010
Norway8058 Posts
September 06 2010 20:59 GMT
#19
On September 07 2010 05:55 Manifesto7 wrote:
Show nested quote +
On September 07 2010 05:23 sob3k wrote:
Why the shit would you buy a gaming LAPTOP?


I have gamed on a laptop for 7 years. For some people, it fits their space / lifestyle. Who are you to judge?


My brother had a gaming laptop for 3 years. It cost him a bit more, but still less than two computers, and he needed to have one he could carry around with him. When he was home, he rigged it up with a normal screen, keyboard, mouse, sound and used it like any normal computer.
TadH
Profile Blog Joined February 2010
Canada1846 Posts
September 06 2010 21:01 GMT
#20
Awesome deal, I bought an M11X a few months back and it works flawlessly.
1 2 Next All
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