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HOLY FUCK
I have a final tomorrow and I was using the online study guide with some practice finals online. 4 hours ago my internet stops working and I restart my router, modem, etc, and it still doesn't work.
So I call Shaw after 4 hours of my internet not working, after 30 FUCKING MINTUES ON HOLD some lady picks up, I tell her my situation along with everything I've tried, and she tells me to try it all AGAIN. ARE YOU FUCKING STUPID I ALREADY TRIED THAT SHIT.
To top it off, after I tell her "I've already told you I tried all that and my internet still doesn't work so I'm wondering if this is a issue happening to all customers because it's happened to me like 5 times this month." ...
AND SHE FUCKING HANGS UP ON ME.
HOLY FUCK I WANT TO KILL FUCKING PEOPLE LIKE THIS I HOPE THESE RETARDED ASS EMPLOYEES FUCKING DIE IN A CAR CRASH.
Just needed to get my anger out, I'm so stressed out with finals and everything, and to top it off I have to deal with dumbshits like this ... ugh
Anyone in Calgary have a suggestion on which company I should switch to because these fucking morons piss me off.
 
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my internet is too slow to watch streaming video with and stops working randomly.
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not sure if they are available in calgary but teksavvy is pretty good in ontario. stay away from bell etc; as they have bandwith limits. IMO canada's internet situation really is embarrassing, i can't believe the main ISP's actually have NO unlimited connections and it's all capped. To be honest i prefer a 2 mb unlimited line to a 15mb line with a 75 gb/month cap. I come from a 3rd world country and i moved to canada, and the internet back home was much better... i have no idea why canada's internet is so 1990's.
btw im not bashing canada or anything, i love it here, but im sorry the internet service SUCKS!
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motbob
United States12546 Posts
If you were more polite, I think you would have gotten better service.
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On April 19 2010 14:10 motbob wrote:
If you were more polite, I think you would have gotten better service.
At first I was, until she kept telling me to do things I specifically told her I already tried ...
"I've tried resetting the router and modem and waiting 30 seconds, I've also tried connecting my laptop directly to the modem after doing a reset, and I've also turned off the router and modem completely for a minute and turned them all back on to see if it would work"
"Can you try resetting the modem and waiting 30 seconds?"
WHAT THE FUCK ARE YOU DEAF? ... lol
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I know what you mean man. I cant even surf TL, its disgusting.
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United Kingdom294 Posts
Never ever call customer support, that is advice that will serve you well in life.
I tried calling my my internet provider when we just got ours but they were asking about my name 10 times, I think they did it to get rid of me.
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On April 19 2010 14:10 motbob wrote:
If you were more polite, I think you would have gotten better service.
I've had times where being polite actually got worse results than being a (no doubt self righteously) flaming and angry customer. I've called places once being polite, gotten jerked off / hung up on by some douchy customer service, and had some guy who had no problem being ... to the point talk the the douche in question after another call and gotten results like that.
from what he's said tho, I imagine he was more polite than most people who have been screwed by companies (my friend works as a customer service agent for comcast, and when I went to work with her one day I found out just how flaming angry some people can get).
since you mention a modem, do you have those little filters plugged into the walls in the telephone jacks? You might want to see if one of those buggers fell out.
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On April 19 2010 14:16 Navi wrote:Show nested quote +On April 19 2010 14:10 motbob wrote:
If you were more polite, I think you would have gotten better service. I've had times where being polite actually got worse results than being a (no doubt self righteously) flaming and angry customer. I've called places once being polite, gotten jerked off / hung up on by some douchy customer service, and had some guy who had no problem being ... to the point talk the the douche in question after another call and gotten results like that. from what he's said tho, I imagine he was more polite than most people who have been screwed by companies (my friend works as a customer service agent for comcast, and when I went to work with her one day I found out just how flaming angry some people can get). since you mention a modem, do you have those little filters plugged into the walls in the telephone jacks? You might want to see if one of those buggers fell out.
It takes like 30 seconds to load a TL page atm for me. I don't think its his modem cause I'm having the same problem. Its probably something on Shaw's end.-______-
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is awesome32277 Posts
Well here, what works best when my ISP acts up is calling them and telling them I want to shut my service with them to go to the competition. :p
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Canada8032 Posts
On April 19 2010 14:18 Gao Xi wrote:Show nested quote +On April 19 2010 14:16 Navi wrote:On April 19 2010 14:10 motbob wrote:
If you were more polite, I think you would have gotten better service. I've had times where being polite actually got worse results than being a (no doubt self righteously) flaming and angry customer. I've called places once being polite, gotten jerked off / hung up on by some douchy customer service, and had some guy who had no problem being ... to the point talk the the douche in question after another call and gotten results like that. from what he's said tho, I imagine he was more polite than most people who have been screwed by companies (my friend works as a customer service agent for comcast, and when I went to work with her one day I found out just how flaming angry some people can get). since you mention a modem, do you have those little filters plugged into the walls in the telephone jacks? You might want to see if one of those buggers fell out. It takes like 30 seconds to load a TL page atm for me. I don't think its his modem cause I'm having the same problem. Its probably something on Shaw's end.-______-
Shaw's been working fine for me all day...
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On April 19 2010 14:22 Spazer wrote:Show nested quote +On April 19 2010 14:18 Gao Xi wrote:On April 19 2010 14:16 Navi wrote:On April 19 2010 14:10 motbob wrote:
If you were more polite, I think you would have gotten better service. I've had times where being polite actually got worse results than being a (no doubt self righteously) flaming and angry customer. I've called places once being polite, gotten jerked off / hung up on by some douchy customer service, and had some guy who had no problem being ... to the point talk the the douche in question after another call and gotten results like that. from what he's said tho, I imagine he was more polite than most people who have been screwed by companies (my friend works as a customer service agent for comcast, and when I went to work with her one day I found out just how flaming angry some people can get). since you mention a modem, do you have those little filters plugged into the walls in the telephone jacks? You might want to see if one of those buggers fell out. It takes like 30 seconds to load a TL page atm for me. I don't think its his modem cause I'm having the same problem. Its probably something on Shaw's end.-______- Shaw's been working fine for me all day...
Are you in Calgary?
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Canada8032 Posts
On April 19 2010 14:24 Gao Xi wrote:Show nested quote +On April 19 2010 14:22 Spazer wrote:On April 19 2010 14:18 Gao Xi wrote:On April 19 2010 14:16 Navi wrote:On April 19 2010 14:10 motbob wrote:
If you were more polite, I think you would have gotten better service. I've had times where being polite actually got worse results than being a (no doubt self righteously) flaming and angry customer. I've called places once being polite, gotten jerked off / hung up on by some douchy customer service, and had some guy who had no problem being ... to the point talk the the douche in question after another call and gotten results like that. from what he's said tho, I imagine he was more polite than most people who have been screwed by companies (my friend works as a customer service agent for comcast, and when I went to work with her one day I found out just how flaming angry some people can get). since you mention a modem, do you have those little filters plugged into the walls in the telephone jacks? You might want to see if one of those buggers fell out. It takes like 30 seconds to load a TL page atm for me. I don't think its his modem cause I'm having the same problem. Its probably something on Shaw's end.-______- Shaw's been working fine for me all day... Are you in Calgary?
Yeah, SE Calgary. Coincidentally, I'm studying for a final tomorrow too. =/
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Yeah, I've had the experience... cable was getting dodgy and dropping all the time... called Cox and they told me to do things that I had already tried a hundred times. When they sent a repairman over it turned out the line to my house was loose...
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At least you aren't on Telus. I have your situation like once a week no joke.
Final tomorrow here too 
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On April 19 2010 14:31 Spazer wrote:Show nested quote +On April 19 2010 14:24 Gao Xi wrote:On April 19 2010 14:22 Spazer wrote:On April 19 2010 14:18 Gao Xi wrote:On April 19 2010 14:16 Navi wrote:On April 19 2010 14:10 motbob wrote:
If you were more polite, I think you would have gotten better service. I've had times where being polite actually got worse results than being a (no doubt self righteously) flaming and angry customer. I've called places once being polite, gotten jerked off / hung up on by some douchy customer service, and had some guy who had no problem being ... to the point talk the the douche in question after another call and gotten results like that. from what he's said tho, I imagine he was more polite than most people who have been screwed by companies (my friend works as a customer service agent for comcast, and when I went to work with her one day I found out just how flaming angry some people can get). since you mention a modem, do you have those little filters plugged into the walls in the telephone jacks? You might want to see if one of those buggers fell out. It takes like 30 seconds to load a TL page atm for me. I don't think its his modem cause I'm having the same problem. Its probably something on Shaw's end.-______- Shaw's been working fine for me all day... Are you in Calgary? Yeah, SE Calgary. Coincidentally, I'm studying for a final tomorrow too. =/
Well I'm in NE Calgary and its happening to me. Pretty sure Kore is in the north also.
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On April 19 2010 14:02 kOre wrote:
HOLY FUCK
I have a final tomorrow and I was using the online study guide with some practice finals online. 4 hours ago my internet stops working and I restart my router, modem, etc, and it still doesn't work.
So I call Shaw after 4 hours of my internet not working, after 30 FUCKING MINTUES ON HOLD some lady picks up, I tell her my situation along with everything I've tried, and she tells me to try it all AGAIN. ARE YOU FUCKING STUPID I ALREADY TRIED THAT SHIT.
To top it off, after I tell her "I've already told you I tried all that and my internet still doesn't work so I'm wondering if this is a issue happening to all customers because it's happened to me like 5 times this month." ...
AND SHE FUCKING HANGS UP ON ME.
HOLY FUCK I WANT TO KILL FUCKING PEOPLE LIKE THIS I HOPE THESE RETARDED ASS EMPLOYEES FUCKING DIE IN A CAR CRASH.
Just needed to get my anger out, I'm so stressed out with finals and everything, and to top it off I have to deal with dumbshits like this ... ugh
Anyone in Calgary have a suggestion on which company I should switch to because these fucking morons piss me off.
Meh, I have more trouble with telus. At least the person tried the only solution she knows. Whenever that happens to me, I phone telus and I get "Ya, all internet in calgary is down" and thats it.
My internet works now but it went down for a while at like 7:00 ish
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On April 19 2010 14:35 OreoBoi wrote:Show nested quote +On April 19 2010 14:02 kOre wrote:
HOLY FUCK
I have a final tomorrow and I was using the online study guide with some practice finals online. 4 hours ago my internet stops working and I restart my router, modem, etc, and it still doesn't work.
So I call Shaw after 4 hours of my internet not working, after 30 FUCKING MINTUES ON HOLD some lady picks up, I tell her my situation along with everything I've tried, and she tells me to try it all AGAIN. ARE YOU FUCKING STUPID I ALREADY TRIED THAT SHIT.
To top it off, after I tell her "I've already told you I tried all that and my internet still doesn't work so I'm wondering if this is a issue happening to all customers because it's happened to me like 5 times this month." ...
AND SHE FUCKING HANGS UP ON ME.
HOLY FUCK I WANT TO KILL FUCKING PEOPLE LIKE THIS I HOPE THESE RETARDED ASS EMPLOYEES FUCKING DIE IN A CAR CRASH.
Just needed to get my anger out, I'm so stressed out with finals and everything, and to top it off I have to deal with dumbshits like this ... ugh
Anyone in Calgary have a suggestion on which company I should switch to because these fucking morons piss me off. Meh, I have more trouble with telus. At least the person tried the only solution she knows. Whenever that happens to me, I phone telus and I get "Ya, all internet in calgary is down" and thats it.
On April 19 2010 14:33 Kyuukyuu wrote:At least you aren't on Telus. I have your situation like once a week no joke. Final tomorrow here too
From what I've heard before. Telus is way worse then Shaw...and Shaw is pretty bad.
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I'm in the Royal Oak area, and the thing that pisses me off the most is the fact that the lady just hung up out of nowhere. I HATE that shit.
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On April 19 2010 14:36 Gao Xi wrote:Show nested quote +On April 19 2010 14:35 OreoBoi wrote:On April 19 2010 14:02 kOre wrote:
HOLY FUCK
I have a final tomorrow and I was using the online study guide with some practice finals online. 4 hours ago my internet stops working and I restart my router, modem, etc, and it still doesn't work.
So I call Shaw after 4 hours of my internet not working, after 30 FUCKING MINTUES ON HOLD some lady picks up, I tell her my situation along with everything I've tried, and she tells me to try it all AGAIN. ARE YOU FUCKING STUPID I ALREADY TRIED THAT SHIT.
To top it off, after I tell her "I've already told you I tried all that and my internet still doesn't work so I'm wondering if this is a issue happening to all customers because it's happened to me like 5 times this month." ...
AND SHE FUCKING HANGS UP ON ME.
HOLY FUCK I WANT TO KILL FUCKING PEOPLE LIKE THIS I HOPE THESE RETARDED ASS EMPLOYEES FUCKING DIE IN A CAR CRASH.
Just needed to get my anger out, I'm so stressed out with finals and everything, and to top it off I have to deal with dumbshits like this ... ugh
Anyone in Calgary have a suggestion on which company I should switch to because these fucking morons piss me off. Meh, I have more trouble with telus. At least the person tried the only solution she knows. Whenever that happens to me, I phone telus and I get "Ya, all internet in calgary is down" and thats it. Show nested quote +On April 19 2010 14:33 Kyuukyuu wrote:At least you aren't on Telus. I have your situation like once a week no joke. Final tomorrow here too From what I've heard before. Telus is way worse then Shaw...and Shaw is pretty bad.
I have telus and shaw. Do I win anything?
Edit: That is really lame that she'd hang up on you. Not sure what you can do about it. Go study at a friend's place? I assume libraries are closed by now.
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EPT
