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Active: 9624 users

Black Screen after Win7 boot.

Forum Index > Tech Support
Post a Reply
Clicker
Profile Blog Joined September 2010
United States1012 Posts
May 18 2011 18:09 GMT
#1
I just got home and booted my pc. Booted normally until I got to the screen where I'd normally type my password to log in. It's just black and my mouse pointer appears.

System restore fails to mount, system repair doesn't detect a problem and I get the same black screen with safe mode.

I've tried the most common fixes I could google search, all to no avail.

I have my OEM disc. I was planning on a clean install anyways, didn't want to do it like this but I gave in and decided to just wipe it. But even it isn't working. It loads until the blue windows 7 background, then just stops there.

System specs

Q9550 2.83 quad
Corsair 4gb
GIGABYTE GA-EP45-UD3P LGA 775 Intel P45 ATX Intel Motherboard
750w
Geforce gtx 260

Any solutions are greatly appreciated.
arto
Profile Joined April 2010
United States59 Posts
May 18 2011 18:19 GMT
#2
can you do a safe mode start. I had a similar issue recently when my ATI driver just broke during a steam update. Uninstalled it then was able to boot up fine and install a new driver
Clicker
Profile Blog Joined September 2010
United States1012 Posts
May 18 2011 18:20 GMT
#3
I get the same black screen when I try to boot in safe mode.
Clicker
Profile Blog Joined September 2010
United States1012 Posts
May 18 2011 18:21 GMT
#4
While browsing on my laptop here, I let it boot again normally. While idling at that black screen - I got a new window.
Runtime Error! Program C:\\Windows/system32/nvvsvc.exe
HackBenjamin
Profile Blog Joined January 2011
Canada1094 Posts
May 18 2011 18:48 GMT
#5
When you see the black screen, does the computer accept any input? I.E., right click and see if a menu pops up.

According to some quick research, nvvsvc.exe is part of the nVidia drivers. It's possible you're using too much of Random Access Memory (RAM) for your video board. Try reducing your screen resolution and see if the problem goes away.

In Windows Vista, you'd do that this way:

1. Log out and reboot your machine.
2. When the machine starts the reboot sequence, press the F8 key repeatedly.
3. Select Safe Mode from the resulting menu.
4. Login. The machine will continue booting, but the Windows desktop will look different.
5. Right-click on a blank space on the Desktop and select Personalize.
6. Click Display Settings.
7. Adjust the Resolution slider to the left.
8. Click OK.
9. Restart back into normal mode.



It could also be a corrupt OS, in which case you'll need to reinstall Windows.
Derez
Profile Blog Joined January 2011
Netherlands6068 Posts
Last Edited: 2011-05-18 18:53:38
May 18 2011 18:49 GMT
#6
On May 19 2011 03:21 Clicker wrote:
While browsing on my laptop here, I let it boot again normally. While idling at that black screen - I got a new window.
Runtime Error! Program C:\\Windows/system32/nvvsvc.exe


I could be wrong here, but I think that file is Nvidia driver related. I'm not sure how that helps you, because if I understand it right you're unable to boot from CD?

If that is the case: The point where all your boots fail seems to be the point where normally specifc gfx card drivers would be initiated. When booting from a 'clean' windows CD, this should be done from some generic (uncorruptable) driver file, which points towards a problem with your videocard that isn't driver based. Happen to have another old gfx card lying around you can switch in and out quickly?
Clicker
Profile Blog Joined September 2010
United States1012 Posts
May 18 2011 18:55 GMT
#7
I've actually had a problem with my nvidia driver constantly crashing and restoring while playing. I was never able to find a fix, but after a few tries I finally got the disc to boot. I'm on a fresh install now. We'll see how it goes.

HackBenjamin
Profile Blog Joined January 2011
Canada1094 Posts
May 18 2011 18:56 GMT
#8
Also, with it being related to nVidia, you might want to consider removing the card, and trying to boot with the onboard video port. You may have to go into the CMOS settings and enable it, if it's been disabled.
Derez
Profile Blog Joined January 2011
Netherlands6068 Posts
May 18 2011 19:00 GMT
#9
Should check if your gfx card is actually fit tightly into the PCI slot, I've had some weird stuff happen when that wasnt the case.

Only other options I can see are either:
- Faulty gfx card
- Faulty PCI slot

Neither are out of the realm of possibilities, easiest way to check is by swapping in another card and see if the problem still occurs. It seems unlikely to be a software issue, especially if you've done clean installs before.
Clicker
Profile Blog Joined September 2010
United States1012 Posts
May 18 2011 20:11 GMT
#10
I've fixed it for now. Half these posts didn't read the original post ;/

Oh well. thanks anyway!
arto
Profile Joined April 2010
United States59 Posts
May 18 2011 21:14 GMT
#11
What ended up fixing it? And sorry i was in between games and just read your OP quickly.
Clicker
Profile Blog Joined September 2010
United States1012 Posts
May 19 2011 01:41 GMT
#12
On May 19 2011 06:14 arto wrote:
What ended up fixing it? And sorry i was in between games and just read your OP quickly.

I kept booting from disc and finally got the disc to display the setup.
XXGeneration
Profile Blog Joined November 2010
United States625 Posts
May 19 2011 02:22 GMT
#13
Whenever this happens I just press enter, type in my password, and press enter again. Usually it'll just log into my account, bypassing the log-in informatoin.
"I was so surprised when I first played StarCraft 2. I couldn't believe that such an easy game exists... I guess the best way to attract people these days is to make things easy and simple." -Midas
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