patch 1.4.4 wont update

Hello!

Thank you for contacting for with your issue about Patching Starcraft II.

NORTON ANTIVIRUS
Please use the following links to either configure or remove the program completely:

The Firewall component of Norton Internet Security or Norton Personal Firewall products must be configured to allow desired programs to run over the Internet. The firewall needs to be set to "Allow" or "Permit All" for programs such as Launcher.exe, WOW.exe, Background Downloader.exe, BNUdate.exe and Repair.exe. Normally a Norton security product automatically detects the first time a new program attempts to access the Internet and then prompts you to allow or block access. Always "allow" Blizzard programs. Otherwise, you may need to manually configure the program rules in your Norton product.

To configure a program rule in Norton 360 "All-in-One Security" to allow Blizzard executables to access the Internet:

1. Start Norton 360
2. Click Task & Settings at the top of the main menu
3. On the Task & Settings menu click Advanced Settings
4. On the Advanced Settings screen click Firewall Protection Settings
5. On the Firewall Protection Settings screen, click the Firewall Program Rules tab
6. Select WOW Retail.exe (and/or Repair.exe, Blizzard Updater.exe, Launcher.exe, BNUpdate.exe, and Blizzard Downloader.exe ) in the list of programs
7. In the Access column beside EACH OF THE ABOVE .EXE files click the down arrow and select Allow (not Auto or Custom)
8. Click the Apply button at the bottom of the screen.


If needed here is the link to the Norton Removal Tool:
Norton Removal Tool
http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080710133834EN&ln=en_US

If you continue to experience issues, please reply to this ticket. Be sure to include any steps that that you have tried to resolve the problem, the exact text of any error messages you are seeing along with where in the connection process the issue occurs. Please also provide your systems diagnostic files, follow the instructions here: http://us.battle.net/support/en/article/request-for-system-files-dxdiag-msinfo-and-error-reports and http://us.battle.net/support/en/article/performing-a-traceroute

- Please attach these files to your reply.
- Attachment must be under 5MB
- Attachments must be in BMP, JPG, GIF, TXT, or TGA format
- Make sure that all attachments (up to 4 files allowed) meet the recommended requirements. Security concerns may cause files with other formats or files that are too large to be filtered or deleted without response.

If you still need assistance, feel free to hit the "Not resolved" button below or If you'd prefer to speak to someone over the phone, our Representatives are available 7 days a week from 7AM to 8PM Pacific Time at 1-800-592-5499.

Regards,

Mallorie D.
Customer Services
Blizzard Entertainment
www.blizzard.com/support