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Archer's Troubleshooting Thread

Archerofaiur

United States4101 Posts

November 14 2010 22:40 GMT

#1

Hey guys. Im currently working on a guide over at the Battle.net Tech Support Forums. I thought I would share it over here. You can find the most updated version by clicking the link but ill try and keep this one current too

http://us.battle.net/sc2/en/forum/topic/981608558

TABLE OF CONTENTS

INSTALLATION AND PATCHING PROBLEMS

Blizzard Downloader Troubleshooter
http://us.battle.net/sc2/en/forum/topic/13501355

Standalone Patch
http://us.blizzard.com/support/article/sc2patch

Waiting for files to close
http://us.battle.net/sc2/en/forum/topic/1009691242

Patch keeps updating over and over
http://us.battle.net/sc2/en/forum/topic/1020862194
http://us.battle.net/sc2/en/forum/topic/1406252409

Patch Error "The file ..... could not be written."
http://us.battle.net/sc2/en/forum/topic/1063356457
http://us.battle.net/sc2/en/forum/topic/1074378683

Installation Error "There was an error authenticating your download."
http://us.battle.net/sc2/en/forum/topic/901261061

Installation Error "The file "StarCraft II" could not be found."
http://us.battle.net/sc2/en/forum/topic/933033688

Installation is Corrupt
http://us.battle.net/sc2/en/forum/topic/981899214
http://us.battle.net/sc2/en/forum/topic/932784136
http://us.battle.net/sc2/en/forum/topic/1074267506

Installation Corrupt (Downloaded Warkeys)
http://us.battle.net/sc2/en/forum/topic/932784136

Error messages during Installing or Patching
http://us.battle.net/sc2/en/forum/topic/832085349

Patching Error "The tracker is not responding.."
http://us.battle.net/sc2/en/forum/topic/791739278#4
http://us.battle.net/sc2/en/forum/topic/1020862762

Patching Error "Starcraft 2 has stopped working"
http://us.battle.net/sc2/en/forum/topic/1015251761

Patching Error "Blizzard Updater was unable to read the file "
http://us.battle.net/sc2/en/forum/topic/1015371723
http://us.battle.net/sc2/en/forum/topic/1083608632

Patching Error "pc-battlenet-hdfiles\Support\Battle.net.dll" could not be applied.
(MD5 mismatch:..."
http://us.battle.net/sc2/en/forum/topic/1020862608
http://us.battle.net/sc2/en/forum/topic/1015371599
http://us.battle.net/sc2/en/forum/topic/1021053500
http://us.battle.net/sc2/en/forum/topic/1072377246
http://us.battle.net/sc2/en/forum/topic/1020864035

Patching Error ".... could not be applied. (MD5 mismatch:..."
http://us.battle.net/sc2/en/forum/topic/801781074#3

Installation Error "This Download is Not Authorized."
http://us.battle.net/sc2/en/forum/topic/894119441

Error "The authentication key you entered has already been claimed."
http://us.battle.net/sc2/en/forum/topic/189239194

Downloader opens up, than closes
http://us.battle.net/sc2/en/forum/topic/1015251571
http://us.battle.net/sc2/en/forum/topic/1083319150

Downloader stays at 0%
http://us.battle.net/sc2/en/forum/topic/1021052661
http://us.battle.net/sc2/en/forum/topic/1020802889
http://us.battle.net/sc2/en/forum/topic/1009691163
http://us.battle.net/sc2/en/forum/topic/832104640
http://us.battle.net/sc2/en/forum/topic/1219752540
http://us.battle.net/sc2/en/forum/topic/1253416131

Downloader stops 30-80%
http://us.battle.net/sc2/en/forum/topic/1020802358

Downloader stops at 51%
http://us.battle.net/sc2/en/forum/topic/1406250866

Downloader freezes at 99%
http://us.battle.net/sc2/en/forum/topic/1015371645

Patcher stuck at "Updating"
http://us.battle.net/sc2/en/forum/topic/1127484731

Downloader Hangs
http://us.battle.net/sc2/en/forum/topic/1009661050

Downloader Stuck, says another copy is already running
http://us.battle.net/sc2/en/forum/topic/1020822421

Installer is asking you to insert disk
http://us.battle.net/sc2/en/forum/topic/1127154214

"content not found" error after installing SC2 on second computer (copy and pasting)
http://us.battle.net/sc2/en/forum/topic/1127128822

PROBLEMS WHEN STARTING STARCRAFT 2

Crashes when starting Starcraft 2
http://us.battle.net/sc2/en/forum/topic/932784575
http://us.battle.net/sc2/en/forum/topic/777767800#3
http://us.battle.net/sc2/en/forum/topic/1009751177

Crashes when starting starcraft black screen and error log
http://us.battle.net/sc2/en/forum/topic/1126993575

Error "Offline Play Authorization required"
http://us.battle.net/sc2/en/forum/topic/248297389?page=1

Stuck on Raynor's Face screen
http://us.battle.net/sc2/en/forum/topic/791269618?page=1

Stuck on Planet screen
http://us.battle.net/sc2/en/forum/topic/1020822656
http://us.battle.net/sc2/en/forum/topic/832195052

Loading Screen pops up, than minimizes says loading patch and nothing happens
http://us.battle.net/sc2/en/forum/topic/1020823264

Startup Error "An error occurred stating StarCraft II. Please try again."
http://us.battle.net/sc2/en/forum/topic/970017231
http://us.battle.net/sc2/en/forum/topic/1021052592

Startup Error "Starcraft 2 has stopped working."
http://us.battle.net/sc2/en/forum/topic/1015251761

Crash after raynor screen, but can get to login screen if you disconnect internet cord (Comodo)
http://us.battle.net/sc2/en/forum/topic/1020823379#2

Game crashes with many colors (Dell XPS 630i)
http://us.battle.net/sc2/en/forum/topic/932933894

Launcher appears than disappears when starting game, "Blizzard Core Exception: memory access violation"
http://us.battle.net/sc2/en/forum/topic/1083608900#2

Saving Starcraft to a different location
http://us.battle.net/sc2/en/forum/topic/1118362811

Startup Error "Checksum error guard_GameCode.L2.C5."
http://us.battle.net/sc2/en/forum/topic/1306102907

CAMPAIGN PROBLEMS

My Campaign Progress was Erased
http://us.battle.net/sc2/en/forum/topic/933034411

Black screen when starting Campaign
http://us.battle.net/sc2/en/forum/topic/981898651
http://us.battle.net/sc2/en/forum/topic/1020822949

Black screen while playing Campaign
http://us.battle.net/sc2/en/forum/topic/1020822949
http://us.battle.net/sc2/en/forum/topic/981898651

Cant start Campaign, have to load old game and logged out of BNET
http://us.battle.net/sc2/en/forum/topic/627980078#5

Can't Load Saved Game
http://us.battle.net/sc2/en/forum/topic/791239881

Crash while loading between mission and ship
http://www.gamingreality.com/2010/07/starcraft-2-memory-leak-crash-bug-fix.html

Crash while loading 2nd mission, Error Code: D3DERR_INVALIDCALL (8876086C)
http://us.battle.net/sc2/en/forum/topic/1083610122
http://us.battle.net/sc2/en/forum/topic/1195719769

Can't Save Campaign progress w/ My Documents mapped to Network Share (Bug)
http://us.battle.net/sc2/en/forum/topic/165016543#17

Campaign wont let me progress past a mission
http://us.battle.net/sc2/en/forum/topic/1083750250?page=1#4

Can only play one version of AllIn
http://us.battle.net/sc2/en/forum/topic/1020803286

PROBLEMS CONNECTING TO BNET AND STAYING CONNECTED

Are you having problems connecting to the game?
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26221

Dropping Data Gathering
http://us.battle.net/sc2/en/forum/topic/165186838?page=39#765

College Campus Connection Issues
http://us.battle.net/sc2/en/forum/topic/832174144

Rogers Connection Issues
http://us.battle.net/sc2/en/forum/topic/933034583
http://us.battle.net/sc2/en/forum/topic/1126998391

Time Warner Connection Issues
http://us.battle.net/sc2/en/forum/topic/933034309?page=1

Shaw Connection Issues
http://us.battle.net/sc2/en/forum/topic/902031029?page=3#44
http://us.battle.net/sc2/en/forum/topic/1253375452

Charter Connection Issues
http://us.battle.net/sc2/en/forum/topic/1020823301

Disconnect: "Waiting for servers"
http://us.battle.net/sc2/en/forum/topic/933153338

Disconnect: "You were dropped." than connection restored.
http://us.battle.net/sc2/en/forum/topic/1021053428
http://us.battle.net/sc2/en/forum/topic/1021054125
http://us.battle.net/sc2/en/forum/topic/1020804250
http://us.battle.net/sc2/en/forum/topic/969726981

Disconnect in game
http://us.battle.net/sc2/en/forum/topic/1021053260

Login box dissapears when trying to log in
http://us.battle.net/sc2/en/forum/topic/1021052179

Can't login (stuck at waiting for bnet window) after patch
http://us.battle.net/sc2/en/forum/topic/1020822204
http://us.battle.net/sc2/en/forum/topic/1015371581

Exits when logging in
http://us.battle.net/sc2/en/forum/topic/832194880
http://us.battle.net/sc2/en/forum/topic/791739441#4

Freezes when connecting to BNET
http://us.battle.net/sc2/en/forum/topic/981828377
http://us.battle.net/sc2/en/forum/topic/1020822653

Unable to log into Starcraft 2 (login button not highlighted)
http://us.battle.net/sc2/en/forum/topic/981678537

Login Error "Connecting to battle.net: The game is awaiting a response from bnet..."
http://us.battle.net/sc2/en/forum/topic/791269286#4
http://us.battle.net/sc2/en/forum/topic/791409367
http://us.battle.net/sc2/en/forum/topic/981899500

Login Error "The game cannot connect to Battle.net. Wait a few minutes and check your internet connection."
http://us.battle.net/sc2/en/forum/topic/932784426

"Unable to download authentication module"
http://us.battle.net/sc2/en/forum/topic/1020864196
http://us.battle.net/sc2/en/forum/topic/1063486367
http://us.battle.net/sc2/en/forum/topic/1020862125

"Unable to download authentication module (Avast)
http://us.battle.net/sc2/en/forum/topic/248417185

Taking a long time to find a game
http://us.battle.net/sc2/en/forum/topic/932933648

Multiplayer Menu stuck loading
http://us.battle.net/sc2/en/forum/topic/894029408

Trying to start Multiplayer: "Error downloading this content. Try again later."
http://us.battle.net/sc2/en/forum/topic/791239325#2

Stuck at PLAYERS FOUND
http://us.battle.net/sc2/en/forum/topic/375111487?page=1
http://us.battle.net/sc2/en/forum/topic/832084734#19
http://us.battle.net/sc2/en/forum/topic/932934474

Lag when using Shift Queue Commands
http://us.battle.net/sc2/en/forum/topic/374772192#2

Dropping with DD-WRT Routers
http://us.battle.net/sc2/en/forum/topic/970017236
Dropping with Windows 7, with a Realtek PCIe GBE Family Controller (network card)
http://us.battle.net/sc2/en/forum/topic/1220103270

No Games Found when searching Custom Games
http://us.battle.net/sc2/en/forum/topic/932934147

Getting dropped during Countdown or Game Loading Screen
http://us.battle.net/sc2/en/forum/topic/981828272

Getting dropped while loading lobby
http://us.battle.net/sc2/en/forum/topic/1020823778

Error "Invalid Login" and Disconnect
http://us.battle.net/sc2/en/forum/topic/1015381547

Not able to log in w/ Comodo firewall
http://us.battle.net/sc2/en/forum/topic/832194880

You can't create a game because your status has been locked
http://us.battle.net/sc2/en/forum/topic/981898840

Which IP to traceroute?
http://us.battle.net/sc2/en/forum/topic/932934147

Connecting from China
http://us.battle.net/sc2/en/forum/topic/1009750976

Connecting from SEA
http://us.battle.net/sc2/en/forum/topic/1020823416#3

Connection problems with UTorrent
http://us.battle.net/sc2/en/forum/topic/981679441

LAN Connection disconnects
http://us.battle.net/sc2/en/forum/topic/1015381787

Server down but Server Status says its up
http://us.battle.net/sc2/en/forum/topic/608631207

Error "requires a internet connection"
http://us.battle.net/sc2/en/forum/topic/1020823264

Enter email than "waiting for bnet" message with long wait (Kaspersky Internet Security)
http://us.battle.net/sc2/en/forum/topic/1083319287
"Stuttering" game
http://us.battle.net/sc2/en/forum/topic/1126996964

Can't use OFFLINE Mode
http://us.battle.net/sc2/en/forum/topic/1015381743
http://us.battle.net/sc2/en/forum/topic/1021052289
http://us.battle.net/sc2/en/forum/topic/981679115
http://us.battle.net/sc2/en/forum/topic/165016688
http://us.battle.net/sc2/en/forum/topic/248297389?page=1

Lag with old ethernet cable
http://us.battle.net/sc2/en/forum/topic/1253416142

Can I be banned for using a VPN?
http://us.battle.net/sc2/en/forum/topic/1406591585

Connection problems at same time every day/week
http://us.battle.net/sc2/en/forum/topic/1536334946

CRASHES AND SHUTDOWNS WHILE PLAYING STARCRAFT

Are you expierencing lockups or general crash errors?
http://us.blizzard.com/support/article.xml?locale=en_US&articleId=26260

Computer Shuts Down
http://us.battle.net/sc2/en/forum/topic/801780306#7
http://us.battle.net/sc2/en/forum/topic/1009751070
http://us.battle.net/sc2/en/forum/topic/1020862758
http://us.battle.net/sc2/en/forum/topic/540955305

Crashes to Blue Screen
http://us.battle.net/sc2/en/forum/topic/981679369
http://us.battle.net/sc2/en/forum/topic/902030906?page=1&postCommandKey=#9
http://us.battle.net/sc2/en/forum/topic/928172948?page=1

Crashes to Black Screen
http://us.battle.net/sc2/en/forum/topic/165016821?page=1
http://us.battle.net/sc2/en/forum/topic/894119410#6
http://us.battle.net/sc2/en/forum/topic/248424962#1
http://us.battle.net/sc2/en/forum/topic/832105450
http://us.battle.net/sc2/en/forum/topic/791409680?page=1

Black screen w/ "windows has recovered from a driver crash"
http://us.battle.net/sc2/en/forum/topic/1020803148

Blue Screen Memory Dump
http://us.battle.net/sc2/en/forum/topic/981679300

Blue Screen Crash on Map Loading Screen
http://us.battle.net/sc2/en/forum/topic/1021052729#5

Crashes in Custom Games
http://us.battle.net/sc2/en/forum/topic/933034050

Crashes with NVIDIA Video Cards
http://us.battle.net/sc2/en/forum/topic/248105993?page=27#539

Crashes with ATI HD Video Cards
http://us.battle.net/sc2/en/forum/topic/628260756?page=1
http://us.battle.net/sc2/en/forum/topic/1083359791

Crashes when you click "Connect" button
http://us.battle.net/sc2/en/forum/topic/1020823379

Crashes with Comodo Internet Security
http://us.battle.net/sc2/en/forum/topic/901260823

Freezes with looping sound
http://us.battle.net/sc2/en/forum/topic/1020823349

Freezes with "Runtime Error"
http://us.battle.net/sc2/en/forum/topic/1074267820

Event Reporter: "Unknown error on CMDre"
http://us.battle.net/sc2/en/forum/topic/832194539

Error "ILLEGAL_INSTRUCTION (0xC000001D)"
http://us.battle.net/sc2/en/forum/topic/932784523

Error "StarCraft II has encountered an unexpected DirectX/OpenGL error." Blue screen crash
http://us.battle.net/sc2/en/forum/topic/1020862888

Error Reporter: ACCESS_VIOLATION
http://us.battle.net/sc2/en/forum/topic/628240449#2
http://us.battle.net/sc2/en/forum/topic/977987875
http://us.battle.net/sc2/en/forum/topic/981899222
http://us.battle.net/sc2/en/forum/topic/932784266
http://us.battle.net/sc2/en/forum/topic/900930662
http://us.battle.net/sc2/en/forum/topic/1021052342
http://us.battle.net/sc2/en/forum/topic/1063426847?page=1

Crashes when Exiting starcraft 2
http://us.battle.net/sc2/en/forum/topic/981609418
http://us.battle.net/sc2/en/forum/topic/375110734

GRAPHICS PROBLEMS

Checking your graphics card is up to date (NVIDIA/GEFORCE/GTX)
http://www.nvidia.com/Download/Scan.aspx?lang=en-us

Checking your graphics card is up to date (ATI/AMD/Radeon/Catalyst)
http://support.amd.com/us/gpudownload/Pages/index.aspx

ATI HD 6800 series - Catalyst 10.10e Hotfix
http://us.battle.net/sc2/en/forum/topic/926202616

Nvidia 8800, 9800, and 260 crashes
http://us.battle.net/sc2/en/forum/topic/248105993?page=27#539

SCVs shooting frickin laser beams (ATI video cards)
http://us.battle.net/sc2/en/forum/topic/218522146?page=2#28

Reinstalled game, can't see screen
http://us.battle.net/sc2/en/forum/topic/925332618

Terrible Textures
http://us.battle.net/sc2/en/forum/topic/801800284
http://us.battle.net/sc2/en/forum/topic/1127485282
http://us.battle.net/sc2/en/forum/topic/1207762123

"Wierd" Textures, UI buttons still in correct
http://us.battle.net/sc2/en/forum/topic/1009891025
http://us.battle.net/sc2/en/forum/topic/1083320443

Can't see Pylon Power Aura
http://us.battle.net/sc2/en/forum/topic/932783459#7
http://us.battle.net/sc2/en/forum/topic/375108360
http://us.battle.net/sc2/en/forum/topic/1207991871

Error "The video card is not accessible..."
http://us.battle.net/sc2/en/forum/topic/627974122

Viking is white circle and other graphic errors with ATI Radeon 5700 HD
http://us.battle.net/sc2/en/forum/topic/1009751009

Screen turns black in game, escaping out of starcraft gives red and green desktop
http://us.battle.net/sc2/en/forum/topic/1020802665

Nv4_dll errors
http://us.battle.net/sc2/en/forum/topic/932933975

ATI Mobility issues (Freezing)
http://us.battle.net/sc2/en/forum/topic/1015251690

Geforce 460 GTX not reconized
http://us.battle.net/sc2/en/forum/topic/374768750?page=1

"Video card not accessible" (Code 43)
http://us.battle.net/sc2/en/forum/topic/1083320509

No video when using KVM Switch
http://us.battle.net/sc2/en/forum/topic/1020822879

What do I cap my framerate?
http://us.battle.net/sc2/en/forum/topic/1021052910

Graphics lagging with audio stutter
http://us.battle.net/sc2/en/forum/topic/1021052543

Flickering Graphics
http://us.battle.net/sc2/en/forum/topic/1020822731

Baneling Explosion has red or green squares
http://us.battle.net/sc2/en/forum/topic/1020802544

Screen moved to upper left corner of monitor
http://us.battle.net/sc2/en/forum/topic/1020862485

Unit portraits blurred
http://us.battle.net/sc2/en/forum/topic/1020862728

Blinking Screen
http://us.battle.net/sc2/en/forum/topic/1020863499
http://us.battle.net/sc2/en/forum/topic/1021053750

"Option, Pause, Surrender, Return to Game" Screen appears wrong
http://us.battle.net/sc2/en/forum/topic/1020803457

8 FFA vs AI game Freezing than "waiting for server" than dropping
http://us.battle.net/sc2/en/forum/topic/1063486506

Menu graphcis (planets) incorrect
http://us.battle.net/sc2/en/forum/topic/1083608946

Slow in first few seconds of game
http://us.battle.net/sc2/en/forum/topic/1127154694

Ingame icons and map not displaying
http://us.battle.net/sc2/en/forum/topic/1083320767

Graphic problems with Creative webcam
http://us.battle.net/sc2/en/forum/topic/1127484129

NVIDIA 8800 GT Issues
http://us.battle.net/sc2/en/forum/topic/189238977?page=2

Alt tabbing takes 30 sec or more, teammates see you as dropping
http://us.battle.net/sc2/en/forum/topic/1207741524

Graphic Card Overheating
http://us.battle.net/sc2/en/forum/topic/1207991364

FRAMES PER SECOND PROBLEMS

FPS Data Gathering
http://us.battle.net/sc2/en/forum/topic/933154144
http://us.battle.net/sc2/en/forum/topic/166496813?page=12#223

FPS drops during game
http://us.battle.net/sc2/en/forum/topic/933034541
http://us.battle.net/sc2/en/forum/topic/981678388#2

Constant FPS drop
http://us.battle.net/sc2/en/forum/topic/1220042684

FPS drop with cursor problem
http://us.battle.net/sc2/en/forum/topic/801780250

FPS drops with increasing Pylon Aura
http://us.battle.net/sc2/en/forum/topic/248107335#4

FPS drop with Radeon/Catalyst
http://us.battle.net/sc2/en/forum/topic/981679047

Ingame FPS drop w/o ingame events (battles, map triggers) at same time
http://us.battle.net/sc2/en/forum/topic/1074378458

Low FPS and visual oddities during cutscenes with SLI setups -
http://us.battle.net/sc2/en/forum/topic/248417238
http://us.battle.net/sc2/en/forum/topic/628254901

Low FPS with Windows Vista/7 with the AN893b network card (Linksys LNE100TX/NC100 series and others)
Try removing this network card and use a more recent or onboard network card

Low FPS with a SoundBlaster Audigy 2 sound card
Blues are currently looking into. Try removing the Audigy sound card

Artifacts/Low FPS on Ultra
http://us.battle.net/sc2/en/forum/topic/1020862403

FPS Lag with AMD Cards
http://us.battle.net/sc2/en/forum/topic/1020862802

Low FPS with New Graphics Card (CPU bottleneck)
http://us.battle.net/sc2/en/forum/topic/1519012489

FPS workaround by running WOW
http://us.battle.net/sc2/en/forum/topic/374718165?page=1

GPU fried
http://nvidia.custhelp.com/cgi-bin/nvidia.cfg/php/enduser/std_adp.php?p_faqid=2752
http://us.battle.net/sc2/en/forum/topic/932934579
http://us.battle.net/sc2/en/forum/topic/1020802652

ACCOUNT AND HACKING PROBLEMS

Account Security
http://us.battle.net/en/security/

Billing and Account Services Contact Info
http://us.blizzard.com/support/article.xml?locale=en_US&tag=contactbilling&rhtml=true

Account Locked
http://us.battle.net/sc2/en/forum/topic/1009751033
http://us.battle.net/sc2/en/forum/topic/1063356666
http://us.battle.net/sc2/en/forum/topic/1126995795

NA and SEA Accounts
http://us.battle.net/sc2/en/forum/topic/832104259

Error: "Association Required" when loging in
http://us.battle.net/sc2/en/forum/topic/932784433

Where do I report Hackers/Phishing sites?
http://us.battle.net/sc2/en/forum/topic/1020862396
http://us.battle.net/sc2/en/forum/topic/1008430879

Is this a phishing email?
http://us.battle.net/sc2/en/forum/topic/628074570

Safe Blizzard Email Address?
http://us.battle.net/sc2/en/forum/topic/1021052308

Lost CD, How do I download?
http://us.battle.net/sc2/en/forum/topic/1074378498
http://us.battle.net/sc2/en/forum/topic/1021054071

Paid Name Changes
http://us.battle.net/sc2/en/forum/topic/1063486523

Transfering SC2 between two accounts you own
http://us.battle.net/sc2/en/forum/topic/1127160537

Playing starcraft on two computers with one account (cant)
http://us.battle.net/sc2/en/forum/topic/248106902

How can I find my cdkey?
http://us.battle.net/sc2/en/forum/topic/1305773033

REGIONAL AND LANGUAGE SUPPORT

"You need an authorized language pack from Blizzard Entertainment to use this language"
http://us.battle.net/sc2/en/forum/topic/1020822396

Having 2 regional version of SC2
http://us.battle.net/sc2/en/forum/topic/374939263
http://us.battle.net/sc2/en/forum/topic/1074088331

How can I switch regions?
http://us.battle.net/sc2/en/forum/topic/1020863827

How can I change my language?
http://us.battle.net/sc2/en/forum/topic/1021053344

Problems with patching and LA and NA accounts
http://us.battle.net/sc2/en/forum/topic/1208032093
http://us.battle.net/sc2/en/forum/topic/1220102017
http://us.battle.net/sc2/en/forum/topic/1220072332

REALID, FRIEND AND FACEBOOK PROBLEMS

Can't add RealID Friends
http://us.battle.net/sc2/en/forum/topic/628255061
http://us.battle.net/sc2/en/forum/topic/932784024
http://us.battle.net/sc2/en/forum/topic/1253415415

RealID and Parental Controls
http://us.battle.net/sc2/en/forum/topic/900900822
https://us.battle.net/account/parental-controls/retrieve.html
http://us.battle.net/sc2/en/forum/topic/1083359511

Changing your RealID Name
http://us.battle.net/sc2/en/forum/topic/900900750
http://us.battle.net/sc2/en/forum/topic/933033310

Friends being deleted
http://us.battle.net/sc2/en/forum/topic/1009691099

Cant access Facebook
http://us.battle.net/sc2/en/forum/topic/1127155760

BATTLENET MISCELLANEOUS PROBLEMS AND WEBSITE PROBLEMS

Battle.net's time is wrong
http://us.battle.net/sc2/en/forum/topic/981609155

Game clock is fast
http://us.battle.net/sc2/en/forum/topic/1305723264

Game options resetting
http://us.battle.net/sc2/en/forum/topic/1020802986

Score screen says "Desync"
http://us.battle.net/sc2/en/forum/topic/627977948
http://us.battle.net/sc2/en/forum/topic/1063356531

BNET error "Input limit reached" while messagin, adding friends, looking at score screen
http://us.battle.net/sc2/en/forum/topic/1196029873

Removing a authenticator on one game (cant)
http://us.battle.net/sc2/en/forum/topic/1126994462

Unsupported node 4
http://us.battle.net/sc2/en/forum/topic/1126993935

Antivirus picking up "...scan.dll"
http://us.battle.net/sc2/en/forum/topic/1127130293

REPLAY AND SCREENSHOT PROBLEMS

Posting Replays
http://us.battle.net/sc2/en/forum/topic/900900214

Replays Freezing
http://us.battle.net/sc2/en/forum/topic/932783779

Having to log out to view replays
http://us.battle.net/sc2/en/forum/topic/1021052539

Replays not saving
http://us.battle.net/sc2/en/forum/topic/1020862993

Replays lost after name change
http://us.battle.net/sc2/en/forum/topic/1195680443

Replays Stuttering
http://us.battle.net/sc2/en/forum/topic/1020823377
http://us.battle.net/sc2/en/forum/topic/900930155
http://us.battle.net/sc2/en/forum/topic/1083319441

BNET telling you to go into offline mode
http://us.battle.net/sc2/en/forum/topic/1127154694

Replay stuck w/ "Loading" message
http://us.battle.net/sc2/en/forum/topic/1074087428

Posting Screenshots
http://us.battle.net/sc2/en/forum/topic/933034611

Previous Saves Info
http://us.battle.net/sc2/en/forum/topic/777747788

VOICE CHAT AND MESSAGING PROBLEMS

Voice Chat doensn't work
http://us.battle.net/sc2/en/forum/topic/933153882#6
http://us.battle.net/sc2/en/forum/topic/1195720548

Can't hear friend on Voice Chat
http://us.battle.net/sc2/en/forum/topic/901260689#4

Mic icon is on but no voice bars or sound
http://us.battle.net/sc2/en/forum/topic/112311318

Ventrilo + Logitech G9 Mouse
http://us.battle.net/sc2/en/forum/topic/791409758

Messaging Chat is wrong language
http://us.battle.net/sc2/en/forum/topic/981608810

Screen freezes while Chating
http://us.battle.net/sc2/en/forum/topic/1021052126#3

SOUND PROBLEMS

Sounds are not working correctly
http://us.battle.net/sc2/en/forum/topic/1020823368
http://us.battle.net/sc2/en/forum/topic/1020863912

Headset not working (speakers work)
http://us.battle.net/sc2/en/forum/topic/627978253
http://us.battle.net/sc2/en/forum/topic/1207761628

Windows Media Player wont play while Starcraft is running
http://us.battle.net/sc2/en/forum/topic/1020824288

MONITOR AND MOUSE PROBLEMS

Monitor goes to sleep upon launch of SC2
http://us.battle.net/sc2/en/forum/topic/933034619#2

1360x768 Resolution Issues
http://us.battle.net/sc2/en/forum/topic/540704942

HP ENVY 17 3D
http://us.battle.net/sc2/en/forum/topic/1127154107

Dual Monitors w/ Mouse Issues
http://us.battle.net/sc2/en/forum/topic/628259159

Game off screen (going from 2 Monitors to 1)
http://us.battle.net/sc2/en/forum/topic/1081938281

TV Monitors
http://us.battle.net/sc2/en/forum/topic/1063426550

Monitor and Mouse Shut Off
http://us.battle.net/sc2/en/forum/topic/1015371595

Mouse cursor turns invisible
http://us.battle.net/sc2/en/forum/topic/147174824#5

Mouse cursor wont move
http://us.battle.net/sc2/en/forum/topic/933153439
http://us.battle.net/sc2/en/forum/topic/1063426435
http://us.battle.net/sc2/en/forum/topic/1220102403

Mouse cursor freeze but you can light things up where cursor is supposed to be
http://us.battle.net/sc2/en/forum/topic/928742873
http://us.battle.net/sc2/en/forum/topic/1406595773

Mouse cursor turns into strange graphic (ATI video cards)
http://us.battle.net/sc2/en/forum/topic/902031013
http://us.battle.net/sc2/en/forum/topic/1021053206
http://us.battle.net/sc2/en/forum/topic/628073367
http://us.battle.net/sc2/en/forum/topic/1305722304
http://us.battle.net/sc2/en/forum/topic/1406228589?page=1#1

Mouse cursor sticks
http://us.battle.net/sc2/en/forum/topic/928742873

Mouse Middle Key Function
http://us.battle.net/sc2/en/forum/topic/1021053701

Having to double click everything you would normaly just left click
http://us.battle.net/sc2/en/forum/topic/1074378662

KEYBOARD PROBLEMS

Hotkeys unpressable with Lenovo keyboard
http://us.battle.net/sc2/en/forum/topic/791239541?page=6

Lag when using shift -queue commands
http://us.battle.net/sc2/en/forum/topic/374772192#2

G15 Keyboards
http://us.battle.net/sc2/en/forum/topic/1074087428

Keyboard keeps hitting "C"
http://us.battle.net/sc2/en/forum/topic/1126993234

Esc key doesnt work (Logitech w ATI Catalyst)
http://us.battle.net/sc2/en/forum/topic/1519332671

MEMORY PROBLEMS

Error: Low Memory
http://us.battle.net/sc2/en/forum/topic/248105427

Message "Paged Pool Memory Low"
http://us.battle.net/sc2/en/forum/topic/165096571#13

Memory Stick Troubleshooting
http://us.battle.net/sc2/en/forum/topic/1015371700

"Core out of Memory"
http://us.battle.net/sc2/en/forum/topic/1020863231
http://us.battle.net/sc2/en/forum/topic/1020864315

Blue Screen Error “Bad_Pool_Header” and info on replacing bad memory
http://us.battle.net/sc2/en/forum/topic/1536334675

CPU PROBLEMS

Multi-core Support
http://us.battle.net/sc2/en/forum/topic/1074088265#2
http://us.battle.net/sc2/en/forum/topic/1536253683

Setting priority for Sc2.exe
http://us.battle.net/sc2/en/forum/topic/1063426409

How do I change how many cores game uses?
http://us.battle.net/sc2/en/forum/topic/1127489933

LADDER, MATCH HISTORY, POINTS AND RANK PROBLEMS

How does the Ladder/Matchmaker work?
http://www.teamliquid.net/forum/viewmessage.php?topic_id=150367

Won game but match history says lost
http://us.battle.net/sc2/en/forum/topic/969937043
http://us.battle.net/sc2/en/forum/topic/902031307

Stuck at Rank 0 or Rank 327
http://us.battle.net/sc2/en/forum/topic/628235163#1

Placement Matches keep resetting
http://us.battle.net/sc2/en/forum/topic/1126997524?page=1#5

ACHIEVEMENT, PORTRAIT, REWARD AND COLLECTOR'S EDITION PROBLEMS

Achievements and portraits not loading (swirling blue circle)
http://us.battle.net/sc2/en/forum/topic/933033480
http://us.battle.net/sc2/en/forum/topic/248415490
http://us.battle.net/sc2/en/forum/topic/628074239#3
http://us.battle.net/sc2/en/forum/topic/927662873?page=1
http://us.battle.net/sc2/en/forum/topic/832174690
http://us.battle.net/sc2/en/forum/topic/896039615

Achievment Icons not loading (blue BNET triangle)
http://us.battle.net/sc2/en/forum/topic/896039615

Brutal Achievement not being awarded
http://us.battle.net/sc2/en/forum/topic/801781740

"Achievements disabled until further notice."
http://us.battle.net/sc2/en/forum/topic/981678599
http://us.battle.net/sc2/en/forum/topic/1015151535
http://us.battle.net/sc2/en/forum/topic/1127483558

Achievements not showing up on Hard and Brutal Modes (Bug)
http://us.battle.net/sc2/en/forum/topic/933034498

AI Kin Achievements not awarded for lower difficulties (Bug)
http://us.battle.net/sc2/en/forum/topic/628240763

Not getting credited for Achievements
http://us.battle.net/sc2/en/forum/topic/109981098?page=1
http://us.battle.net/sc2/en/forum/topic/628080117

No Collector's Edition Thor
http://us.battle.net/sc2/en/forum/topic/1009690974#15
http://us.battle.net/sc2/en/forum/topic/375107795?page=9#166

Collector's Edition Flash Drive doesnt work
http://us.battle.net/sc2/en/forum/topic/1020823753

No Worgen/Goblin Portraits with Cataclysm Collector's Edition
http://us.battle.net/sc2/en/forum/topic/1305771323

Mission Completed Difficulty Times Removed
http://us.battle.net/sc2/en/forum/topic/1015151763

Portraits messed up, cant play quickmatch unless in a party (corrupted cache issue)
http://us.battle.net/sc2/en/forum/topic/832175164?page=1

MAP PROBLEMS

Vs A.I. Maps won't Load
http://us.battle.net/sc2/en/forum/topic/801781351#5
http://us.battle.net/sc2/en/forum/topic/981678170
http://us.battle.net/sc2/en/forum/topic/1083360549
http://us.battle.net/sc2/en/forum/topic/1127154304

Custom Map List won't Load
http://us.battle.net/sc2/en/forum/topic/832175164#1
http://us.battle.net/sc2/en/forum/topic/801780171

Can't Load Tempest Map
http://us.battle.net/sc2/en/forum/topic/933034584#2

FPS Crash on Xel'Naga
http://us.battle.net/sc2/en/forum/topic/924722496

Can't publish map "Not enough space remaining on this account"
http://us.battle.net/sc2/en/forum/topic/1009751176

Can't join or create custom games, stuck at loading screen
http://us.battle.net/sc2/en/forum/topic/1063486699

Players cant join a "Open to Public" game
http://us.battle.net/sc2/en/forum/topic/1127483396

Where can I find my Maps folder?
http://us.battle.net/sc2/en/forum/topic/1251976939

BUGS

Known Bug List
http://us.battle.net/sc2/en/forum/topic/1020822402

SETTINGS AND VARIABLES

What settings should I run my game in?
http://us.battle.net/sc2/en/forum/topic/1406726294

The comprehensive variables.txt thread!
http://us.battle.net/sc2/en/forum/topic/375107634

Default Variables
http://us.battle.net/sc2/en/forum/topic/1406593185

SYSTEM REQUIREMENTS AND COMPUTER MAINTENANCE INFO

System Requirements Explained in Detail
http://us.battle.net/sc2/en/forum/topic/13501357#1

Compatibility w different operating systems
http://us.battle.net/sc2/en/forum/topic/1083749854

The Importance of Computer Maintenance
http://us.battle.net/sc2/en/forum/topic/374722570

What would runs SC2 really well for price?
http://us.battle.net/sc2/en/forum/topic/832173879

Can your machine run SC2?
http://us.battle.net/sc2/en/forum/topic/375109757

How well does HD5450 run the game?
http://us.battle.net/sc2/en/forum/topic/1126995978

Should I add ram?
http://us.battle.net/sc2/en/forum/topic/1127127793

What processor should I get?
http://us.battle.net/sc2/en/forum/topic/1406221886
http://www.techspot.com/review/305-starcraft2-performance/page13.html

FAQs + BLIZZARD SUPPORT WEBPAGES + CUSTOMER SUPPORT CONTACT INFO

Dxdiag?
Press the Windows Key + R, Type Dxdiag and hit Enter/OK, Click Save All Information and Save the file to your desktop.

Pastebin?
Open the new Dxdiag.txt with notepad, Copy the information in its entirety, and post it at www.pastebin.com. Then provide a link to the person helping you.

Why hasn't Blizzard answered my thread?
http://us.battle.net/sc2/en/forum/topic/1083749176

General Support FAQ
http://us.battle.net/sc2/en/forum/topic/219191952

Mac Technical Support
http://us.battle.net/sc2/en/forum/119207/

Customer Support Contact Info
https://us.blizzard.com/en-us/company/about/contact.html

Billing and Account Services Contact Info
http://us.blizzard.com/support/article.xml?locale=en_US&tag=contactbilling&rhtml=true

PUBLIC TEST REALM PROBLEMS

Public Test Realm Forums
http://us.battle.net/sc2/en/forum/1161017/

Can't log in to game
http://us.battle.net/sc2/en/forum/topic/1208031962
http://us.battle.net/sc2/en/forum/topic/1220072216
http://us.battle.net/sc2/en/forum/topic/1219752682

"Frequency out of range"
http://us.battle.net/sc2/en/forum/topic/1220042690

PTR Patch mirror
http://us.battle.net/sc2/en/forum/topic/1306052232

Archerofaiur

United States4101 Posts

January 08 2011 23:09 GMT

#2

Hope this bump is justified. I added several months worth of threads.

Please or register to reply.

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