On May 08 2011 01:23 Jaeger wrote:
The system sends an email notifying us we have a match an hour before the match deadline and then awards a double FF. Ridiculous.

I would contact support, we are pretty good at working with players.

soulcrusher

United States143 Posts

May 07 2011 20:54 GMT

#102

After a great round 1, we are introducing our new "CHECK IN" system. Players are now required to check in 15 minutes before their scheduled match. This new feature will help players find each other and communicate outside of Battlenet. It will also help clarify forfeit issues.

Players check in by logging onto http://tactic3d.complexitygaming.com/account/login/

At the top of the website, there will be a "check in" button.

Once checked in, you may view matches and communicate with your opponent. Players are required to keep the webpage active during match play. Players can "check out" by closing their browser after their match is complete.

Help bubbles are located at the top of the site.

For live support via VoIP, please join CEVO's Ventrilo server: texas.cevo.nationvoice.com / port 4000

When joining CEVO Support Ventrilo join the Tactic3D Support channel, and or put "Tactic3D" into your comment. Offline support is also available by emailing tactic3d@cevo.com. Forfeits can be claimed by either method of support.

Officials can also be found on Battlenet with the Character names.codes of: CEVOellis.832 , CEVOmowery.595 , CEVOahn.137 in the channels cevo or tactic3d. Battlenet support is only for quick questions and players may be required to find support through official channels.

compLexityGaming

United States98 Posts

May 08 2011 00:51 GMT

#103

Hey guys, this is Josh! I'll be casting a couple of bo3's from the first round of the tournament in just 10 minutes: http://www.justin.tv/complexity

teser

United States156 Posts

May 08 2011 02:39 GMT

#104

I'm having a hard time finding where I go for disputes, can someone help me out? I played and won my round 1, then later that night it said I had a BYE for my round 2. So my round 3 match messaged me and said he couldn't be here sunday for our round 3 match so he contacted an admin to get an OK to play our round 3 game. So I already played and won my round 3 game at the OK of an admin that my opponent contacted, now the guy that I initially got a BYE from randomly showed up on the bracket and it says I have a FF loss now.

CEVO Ahn

United States159 Posts

May 08 2011 03:13 GMT

#105

We helped you a on ventrillo already. In the future, please search out support through the official methods.

AskJoshy

United States1625 Posts

May 08 2011 03:28 GMT

#106

Cast a few series tonight, thanks to the 250-300 viewers that stuck it out and watched + Show Spoiler +

coLRyan, VileHawk, and xsixMkengyn

advance to the round of 512. I'll be casting more games from the round of 1,024 and onward starting tomorrow and every day after that, hehe. =)

CEVO Ahn

United States159 Posts

May 08 2011 03:33 GMT

#107

great cast caught a bit of it while doing support. Great job

byobong7

United States207 Posts

May 08 2011 03:56 GMT

#108

Round 3 has been scheduled, please check your matches and the brackets! Contact support if you have any questions.

TT1

Canada10011 Posts

May 08 2011 04:05 GMT

#109

aaaaaaa i really wanted to play in this =[
fu josh and ur shitty payout system

jlake02

United States395 Posts

May 08 2011 19:17 GMT

#110

AskJoshy has started daily casts of randomly chosen matches. They will be streamed daily at Justin.tv/compLexity and the VODs will all be located here: http://www.youtube.com/view_play_list?p=ABF36FF8D6E0108A

CEVO Ahn

United States159 Posts

May 08 2011 20:45 GMT

#111

or
http://tactic3d.complexitygaming.com/event/tactic3d-tournament/news/8/tactic3d-tournament-vod/

compLexityGaming

United States98 Posts

May 08 2011 21:56 GMT

#112

I'll be streaming two more bo3's from yesterday's round of 512 starting right now! http://www.justin.tv/complexity

Meatnose

United States141 Posts

May 08 2011 22:56 GMT

#113

This stream is great quality. More people should be checking out this tourney.

goswser

United States3548 Posts

May 09 2011 14:19 GMT

#114

So I was looking through the results of the groups at the end of the qualifying round, and notice that in what bracket only 3 of the spots of the 4 qualified people are taken, and the fourth is a BYE. Does someone get a bye first round of the actual qualifying tournament then or what? Also, I'm disappointed that the tournament isn't going to finish the pre-qualifiers to determine seeding, no reason not to do this in my opinion, as it could avoid 2 of the best players in the qualifiers knocking each other out in the first round.

On another note, there is a surprisingly low number of big names in the qualifiers, and unless I go up against optikzero, qxc (how was he not invited lol), or a few other people, I'm pretty sure it will be easy to make it in

. This tournament is going to have a bunch of new names, glad its giving less well known players a chance to shine!