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TL;DR Angry Rael is Angry
Okay so for those who arent in the know the reason I havent really streamed ANYTHING in a while including robot unicorn challenges (lol) is that my onboard sound card died. Ever since I've had a FUN ride with tech support. Because apparently my computer was assembled by morons.
I have a high end Asus premium motherboard with 3 PCI express slots and 2 PCI slots. Now normally okay tahts great except the problem is high end graphics cards use PCI Express slots and usually double slot. That means that they will block the slot directly under them as well as using the PCI Express slot.
So because of the way this is designed my two PCI slots aren't usable as it appears as such.
====================== PCI Express
============== PCI
====================== PCI Express
============== PCI
====================== PCI Express
===========
===========
===========
=========== Power Supply
Okay so my graphics cards are currently in the top two slots which means since they're double slots the PCI slots are unusable for a sound card. Normally common sense dictates move the cards down to free up the top PCI slot and plug in the sound card (yay!) except like I said my computer was built by morons. THe power Supply there? Yeah it blocks the bottom slot from being usable by a double slot card. So now I"m stuck with a motherboard that the onboard audio has died, and a replacement sound card from warranty that won't work unless I remove one of my graphics cards.
My options according to support, pay for shipping on a 50 fucking pound computer (plus insurance for shipping a $1500 computer) and have no computer for THREE WEEKS while they replace the motherboard. Place a 300 dollar deposit so they can send me a new motherboard and I have to swap it out myself (lol hope you don't fuck up the 400 dollar processor). Or say fuck them all and try to find 2 top of the line graphics cards that aren't double slotters (LOLOL good luck there.) Basically I'm screwed >.< and like the TL;DR said..
ANGRY RAEL IS ANGRY!
Ima smash something soon...
I really just don't understand why a 300 dollar motherboard would be designed in a way where top of the line products aren't usable...
edit: The troll who rated this a 1 in under 15 seconds without reading you're really helping my rage... just for the record.
  
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Shipping your whole computer is ridiculous.
Personally, I'd demand they ship you a new motherboard (without deposit) and they can charge you money if you don't ship the old one back within 2 weeks.
Replacing a motherboard can be scary but the risk that you damage it is generally pretty damn small.
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I'm sorry for all your trouble.
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On June 24 2010 05:03 AraqirG wrote:
Shipping your whole computer is ridiculous.
Personally, I'd demand they ship you a new motherboard (without deposit) and they can charge you money if you don't ship the old one back within 2 weeks.
Replacing a motherboard can be scary but the risk that you damage it is generally pretty damn small.
I'm not worried about the motherboard I'm worried about the processor as thats the only actual difficult part of swapping out everything as the rest of it is just unplugging and unscrewing things. I just can't get over the fact that the design of this motherboard prevents you from using high end products when it's marketed as a premium motherboard with SLI capability.
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can't you live with just 1 high end graphics card? what are you using all the power for?
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It's pretty much a given that if you want SLI you'll be giving up the ability to use most of your PCI slots. Do you not have any PCI-E x1 slots you can use?
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how about an external usb sound card?
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On June 24 2010 05:07 anderoo wrote:
can't you live with just 1 high end graphics card? what are you using all the power for?
You haven't played Metro 2033 or BFBC2 on Max have you?
Metro 2033 especially eats all single-GPU rigs for breakfast.
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On June 24 2010 05:07 anderoo wrote:
can't you live with just 1 high end graphics card? what are you using all the power for?
Streaming in ultra high quality plus video processing for uploads, takes quite a bit of power, one of my video cards failed a while back and I wasnt able to maintain the highest quality on my games while streaming until I got the replacement.
On June 24 2010 05:11 kainzero wrote:
how about an external usb sound card?
Using one of those now but it doesn't have stereo mix so that I can't stream with a co-caster.
On June 24 2010 05:09 R1CH wrote:
It's pretty much a given that if you want SLI you'll be giving up the ability to use most of your PCI slots. Do you not have any PCI-E x1 slots you can use?
Sadly no, only has the three PCI-E 2.1 slots which the sound card physically doesn't fit into as it's designed for a PCI slot, and the two PCI slots. When talking to the warranty guy he apparently had the specs for the wrong motherboard up (lol) so he asked me if there was "A white card slot open under my 2nd video card." which is the third PCI E slot instead of a PCI slot like he thought.
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I feel ya, man.
My asus experience: Hard drive died in a laptop. Lost data, already raging, luckily the thing was only 2 months old and I didn't lose much. Options were to either ship the laptop back at my expense (with 3 week expected turn around) or they send me a hard drive after $100 deposit. And for the deposit they wanted me to fax my credit card info, wouldn't take it over the phone, couldn't guarantee replacement would ship in under 3 days. Ended up just buying a new hard drive.
So fucking frustrating. Never buying asus again.
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Wish i could offer you a solution but i'm not all that familiar with computer hardware. Hopefully it gets taken care of before sc2 comes out
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On June 24 2010 05:05 iCCup.Raelcun wrote:
I'm not worried about the motherboard I'm worried about the processor as thats the only actual difficult part of swapping out everything as the rest of it is just unplugging and unscrewing things. I just can't get over the fact that the design of this motherboard prevents you from using high end products when it's marketed as a premium motherboard with SLI capability.
I've never swapped an AMD CPU but the Intel ones are mad simple. You'd be hard pressed to damage one.
In other desktop space fail, my power connector for the CPU barely reaches the socket on the motherboard since when I build my first computer (I was a noob) I bought a full tower instead of a mid. The cable literally rests along the edge of the CPU fan.
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Can you get a bigger case where the PSU isn't so close to the PCIe slots? Moving the motherboard as a whole shouldn't be that much trouble. Then you should be able to relocate the GPUs and free up a PCI slot.
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On June 24 2010 05:18 AraqirG wrote:Show nested quote +On June 24 2010 05:05 iCCup.Raelcun wrote:
I'm not worried about the motherboard I'm worried about the processor as thats the only actual difficult part of swapping out everything as the rest of it is just unplugging and unscrewing things. I just can't get over the fact that the design of this motherboard prevents you from using high end products when it's marketed as a premium motherboard with SLI capability. I've never swapped an AMD CPU but the Intel ones are mad simple. You'd be hard pressed to damage one. In other desktop space fail, my power connector for the CPU barely reaches the socket on the motherboard since when I build my first computer (I was a noob) I bought a full tower instead of a mid. The cable literally rests along the edge of the CPU fan.
Didn't even mention it in the third post but they stretched the line on using several too short cables in my computer so that I had to actually unplug a few things to even have access to the third PCI express slot in the first place. The whole thing is just a gigantic mess.
On June 24 2010 05:27 spinesheath wrote:
Can you get a bigger case where the PSU isn't so close to the PCIe slots? Moving the motherboard as a whole shouldn't be that much trouble. Then you should be able to relocate the GPUs and free up a PCI slot.
Yeah like I said above several of the cables barely fit anyway and are stretched across other components to fit already I'd have to get new cables to do that.
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If you picked the case yourself and it's like an Antec 900, they didn't really have a choice. There's not a thousand ways to install a motheboard and a PSU in a specific case.
As for the motherboard design, the distance between the graphics cards is always the same, so if you don't put the PCI slots in between them, you have to put them below the PCI-E slots, in which case the motherboard is bigger and thus doesn't fit in as many cases. This results in less sales...
Anyway, a temporary "fix" would be to just take the PSU out of the case and install the sound board. It's not exactly pretty but it would work.
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I'm sorry Rael  I specifically build my computers by hand to avoid these problems with add-on cards, cpu coolers, and memory.. I've had this happen in the past where a new cooler wouldn't fit because my memory was in the way. I've also had to buy PCI expansion cards because the PCI-E slot was covered up by the video card.
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Get a pci-express x1 sound card. It should work in your spare 16x slot.
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On June 24 2010 05:46 Mittens wrote:
Get a pci-express x1 sound card. It should work in your spare 16x slot.
Only if the motherboards bios supports it, he will have to contact asus support to be certain before getting a new sound card.
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What graphic's card do you have? Ati's 4xxx and 5xxx gpu's can process sound.
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I have 2x Nvidia GTS 250 1Gig graphics cards running in SLI
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EPT
