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Computer Shut Downs

Blogs > DamageControL
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DamageControL
Profile Blog Joined July 2007
United States4222 Posts
Last Edited: 2010-02-07 02:31:42
February 07 2010 02:31 GMT
#1
My computer, with ever increasing frequency will shut down. It has been happening more easily recently, although the problem has been occurring for a couple weeks. I notice that it shuts down when I'm using media such as a stream or a video from vimeo. Occasionally it will shut down when I'm doing limited activity, but i'll then at least have youtube in the background.

I'm sorry guys, but I'm computer-retarded and I don't know what's going on. Tech-support thought it was IE, but I use chrome. Any ideas as to the problem?

edit: If you need more info, just ask. I gave everything that I thought was pertinent.

Liquid | SKT
blabber
Profile Blog Joined June 2007
United States4448 Posts
February 07 2010 02:36 GMT
#2
like it just turns off without warning? Or does it go through the whole "Windows is shutting down..." messages thing
blabberrrrr
mahnini
Profile Blog Joined October 2005
United States6862 Posts
February 07 2010 02:36 GMT
#3
easiest thing to do would be to clean it out and hope it's a dust / cooling issue.
the world's a playground. you know that when you're a kid, but somewhere along the way everyone forgets it.
CharlieMurphy
Profile Blog Joined March 2006
United States22895 Posts
Last Edited: 2010-02-07 02:39:21
February 07 2010 02:37 GMT
#4
does it shut down or does the monitor like blink and say no signal/shut off? Like does the computer remain on with fans spinning and lights on and you might even be able to still hear sounds?

download hardware monitor and run it when ur machine is idle. Record/SS the temps. then do some heavy activity and do the same.

btw, when is the last time you cleaned out the dust? How old and what kind of parts do you have?
..and then I would, ya know, check em'. (Aka SpoR)
DeathSpank
Profile Blog Joined February 2009
United States1029 Posts
February 07 2010 02:38 GMT
#5
windows 7?
yes.
FragKrag
Profile Blog Joined September 2007
United States11552 Posts
February 07 2010 02:38 GMT
#6
check your temps real fast with SpeedFan or something.
*TL CJ Entusman #40* "like scissors does anything to paper except MAKE IT MORE NUMEROUS" -paper
Boblion
Profile Blog Joined May 2007
France8043 Posts
February 07 2010 02:39 GMT
#7
My bet on the PSU
fuck all those elitists brb watching streams of elite players.
CharlieMurphy
Profile Blog Joined March 2006
United States22895 Posts
February 07 2010 02:39 GMT
#8
On February 07 2010 11:39 Boblion wrote:
My bet on the PSU

yea i'm thinking either that or the GPU
..and then I would, ya know, check em'. (Aka SpoR)
Neo27
Profile Blog Joined August 2009
United States154 Posts
February 07 2010 02:40 GMT
#9
The fact that you mentioned it is when you are using media (processor intensive), I would guess overheating. Open your case and see if you can clean your CPU fan with a vacuum or compressed air. Good luck.
"I was born too damn early! Where were these games when I was a kid?" - Angry Video Game Nerd
FragKrag
Profile Blog Joined September 2007
United States11552 Posts
February 07 2010 02:42 GMT
#10
It shouldn't have much to do with the GPU, but maybe your PSU isn't putting out enough power and when your CPU wants more power, it isn't able to produce it.

Can you post your specs and tell us if you overclocked?
*TL CJ Entusman #40* "like scissors does anything to paper except MAKE IT MORE NUMEROUS" -paper
ErOs_HalO
Profile Joined January 2010
United States167 Posts
February 07 2010 02:49 GMT
#11
My bet is on dust.. I'd try cleaning it out.

I'm almost positive this is the problem.
Pretty imaginitive, huh?
Vedic
Profile Joined March 2008
United States582 Posts
February 07 2010 02:54 GMT
#12
On February 07 2010 11:38 DeathSpank wrote:
windows 7?


Those don't start for another month.
I tried to commit seppuku, but I accidentally committed bukkake.
CharlieMurphy
Profile Blog Joined March 2006
United States22895 Posts
February 07 2010 02:57 GMT
#13
On February 07 2010 11:54 Vedic wrote:
Show nested quote +
On February 07 2010 11:38 DeathSpank wrote:
windows 7?


Those don't start for another month.

what doesn't ? my gf just bought a comp from costco that came with w7
..and then I would, ya know, check em'. (Aka SpoR)
DamageControL
Profile Blog Joined July 2007
United States4222 Posts
Last Edited: 2010-02-07 03:02:29
February 07 2010 03:01 GMT
#14
On February 07 2010 11:37 CharlieMurphy wrote:
does it shut down or does the monitor like blink and say no signal/shut off? Like does the computer remain on with fans spinning and lights on and you might even be able to still hear sounds?

download hardware monitor and run it when ur machine is idle. Record/SS the temps. then do some heavy activity and do the same.

btw, when is the last time you cleaned out the dust? How old and what kind of parts do you have?

the moniter blinks and says no signal. But the lights on my computer also goes off. So I think it is in fact the computer.

All right, where do I get hardware monitoring stuff?

My computer is like six months old or so, and I've never dusted it off. It's a stock gateway (didn't build my own I'm a shame yadyadyada.)
Pentium dual core. Nvidia graphics card. But I don't know the specs on either one.

Um...I'll try to find my computer one sec sorry.

edit: In no way is this computer overclocked it's a factory made gateway.
Liquid | SKT
RandomAbuse
Profile Blog Joined August 2009
187 Posts
Last Edited: 2010-02-07 03:05:40
February 07 2010 03:05 GMT
#15
Coretemp

http://www.alcpu.com/CoreTemp/

GPU-z

http://www.techpowerup.com/downloads/1709/TechPowerUp_GPU-Z_v0.3.8.html

Anyways, my guess is you have a loose wire somewhere, make sure everything is connected properly.
Kawatan wrote: "Defilers are mid units".
DamageControL
Profile Blog Joined July 2007
United States4222 Posts
February 07 2010 03:06 GMT
#16
http://www.newegg.com/Product/Product.aspx?Item=N82E16883113094

64 bit Dual Core Processor

2MB L2 Cache

memory: 6GB DDR2

HD: 640GB SATA 7200RPM

Graphics: Integrated NVIDIA GeForce 9200

Power Supply: 300W
Liquid | SKT
CharlieMurphy
Profile Blog Joined March 2006
United States22895 Posts
February 07 2010 03:26 GMT
#17
do what I said with the hardware monitor program.

But regardless, get a can of dust off and some qtips and just clean all the dust out of the fans and shit. then get as much dust out of the heatsinks and other shit as you can.

If that doesn't help it. then it could be other things (but it can't really hurt to dust it out, unless ofc you static shock some parts). Take it outside to do this.
..and then I would, ya know, check em'. (Aka SpoR)
writer22816
Profile Blog Joined September 2008
United States5775 Posts
February 07 2010 04:00 GMT
#18
On February 07 2010 12:06 DamageControL wrote:
http://www.newegg.com/Product/Product.aspx?Item=N82E16883113094

64 bit Dual Core Processor

2MB L2 Cache

memory: 6GB DDR2

HD: 640GB SATA 7200RPM

Graphics: Integrated NVIDIA GeForce 9200

Power Supply: 300W


lol 6GB ram and Geforce 9200
8/4/12 never forget, never forgive.
DamageControL
Profile Blog Joined July 2007
United States4222 Posts
Last Edited: 2010-02-07 04:16:34
February 07 2010 04:13 GMT
#19
On February 07 2010 13:00 writer22816 wrote:
Show nested quote +
On February 07 2010 12:06 DamageControL wrote:
http://www.newegg.com/Product/Product.aspx?Item=N82E16883113094

64 bit Dual Core Processor

2MB L2 Cache

memory: 6GB DDR2

HD: 640GB SATA 7200RPM

Graphics: Integrated NVIDIA GeForce 9200

Power Supply: 300W


lol 6GB ram and Geforce 9200

???
edit: I know nothing so I don't get why this is funny.
Liquid | SKT
meeple
Profile Blog Joined April 2009
Canada10211 Posts
February 07 2010 04:29 GMT
#20
On February 07 2010 13:13 DamageControL wrote:
Show nested quote +
On February 07 2010 13:00 writer22816 wrote:
On February 07 2010 12:06 DamageControL wrote:
http://www.newegg.com/Product/Product.aspx?Item=N82E16883113094

64 bit Dual Core Processor

2MB L2 Cache

memory: 6GB DDR2

HD: 640GB SATA 7200RPM

Graphics: Integrated NVIDIA GeForce 9200

Power Supply: 300W


lol 6GB ram and Geforce 9200

???
edit: I know nothing so I don't get why this is funny.


I think he's saying that 6GB of ram is overkill considering the other specs... especially the subpar GeForce 9200 graphics card, which is actually really bad if you want to do some serious gaming on the computer.

Regardless is this computer still covered under the warranty?? Its only 6 months old so it should be, and considering this might(probably is) a hardware problem, your easiest solution is to get the company to fix it for you.

A quick check of the website tells me that it still is under warranty and in fact alot of the people on newegg have been having trouble with their rigs as well.
On a side note,
DeathSpank
Profile Blog Joined February 2009
United States1029 Posts
February 07 2010 05:02 GMT
#21
On February 07 2010 11:54 Vedic wrote:
Show nested quote +
On February 07 2010 11:38 DeathSpank wrote:
windows 7?


Those don't start for another month.

I'm scared...It's coming....
yes.
Day[9]
Profile Blog Joined April 2003
United States7366 Posts
February 07 2010 15:31 GMT
#22
On February 07 2010 12:06 DamageControL wrote:
http://www.newegg.com/Product/Product.aspx?Item=N82E16883113094

64 bit Dual Core Processor

2MB L2 Cache

memory: 6GB DDR2

HD: 640GB SATA 7200RPM

Graphics: Integrated NVIDIA GeForce 9200

Power Supply: 300W


300W???? OH MY GOD

GET A 800W power supply AT LEAST. I'm like 99% sure it's because you don't have enough power. I used to have a 500W power supply for my computer which was about half as strong as your computer. Everything seemed fine for the first year I had it because I only ever surfed the web or played Starcraft. Then, I bought fallout 3 and ramped up the graphics settings. Suddenly, my graphics card was needed for once, and my power supply literally exploded lol.

I'm pretty impressed it's just shut down instead of popping a capacitor.

To confirm this (and this should happen pretty easily), look up how much each component of your computer uses for power. In particular: processor, graphics card, motherboard, hard drive, DVD drive, RAM etc. You'll find that the numbers add up to quite a bit above 300, almost certainly causing your shutdown issues
Whenever I encounter some little hitch, or some of my orbs get out of orbit, nothing pleases me so much as to make the crooked straight and crush down uneven places. www.day9.tv
Itachii
Profile Blog Joined April 2008
Poland12466 Posts
February 07 2010 15:48 GMT
#23
mine comp used to go down at higher freq too not so long ago, had to change power supply and everything is back to normal.
La parole nous a été donnée pour déguiser notre pensée
DamageControL
Profile Blog Joined July 2007
United States4222 Posts
February 07 2010 16:04 GMT
#24

I'm running a resource moniter. Is CPU computer usage in terms of power? Because a stream+facebook nearly maxes out my power
Liquid | SKT
Day[9]
Profile Blog Joined April 2003
United States7366 Posts
February 07 2010 16:20 GMT
#25
damagecontrol, just go buy an 800W Power supply!
Whenever I encounter some little hitch, or some of my orbs get out of orbit, nothing pleases me so much as to make the crooked straight and crush down uneven places. www.day9.tv
Onisparda
Profile Joined November 2008
Canada516 Posts
February 07 2010 16:36 GMT
#26
I have the same problem, even though my pc is doing quite well recently. It would shut down w/o warning and randomly too... even when its idle (there were few times when I left it open to go eat, only to see it closed when I come back). Sometimes it happens as early as like 5 minutes after I booted my pc... so I can be sure it isnt the heat.

I also checked the hardware with this PC-doctor thing and nothing was wrong with my memory or mobo. I had this pc for around 3 years and I never had any problem with my little 300W even when playing games and stuff... so I really have no idea what's wrong.
DamageControL
Profile Blog Joined July 2007
United States4222 Posts
February 07 2010 16:39 GMT
#27
On February 08 2010 01:20 Day[9] wrote:
damagecontrol, just go buy an 800W Power supply!

would 750 or 600 do?
I don't have too much heavy usage.
Liquid | SKT
leMaj24
Profile Blog Joined January 2009
United States262 Posts
Last Edited: 2010-02-07 17:23:24
February 07 2010 17:21 GMT
#28
yes 600w will be more than fine, if you can post your budget then i'm sure someone here will be able to find you the best power supply for your money.
Boblion
Profile Blog Joined May 2007
France8043 Posts
Last Edited: 2010-02-07 18:23:47
February 07 2010 17:32 GMT
#29
On February 08 2010 00:31 Day[9] wrote:
Show nested quote +
On February 07 2010 12:06 DamageControL wrote:
http://www.newegg.com/Product/Product.aspx?Item=N82E16883113094

64 bit Dual Core Processor

2MB L2 Cache

memory: 6GB DDR2

HD: 640GB SATA 7200RPM

Graphics: Integrated NVIDIA GeForce 9200

Power Supply: 300W


300W???? OH MY GOD

GET A 800W power supply AT LEAST.

What are you talking about ...
A good 400w is way enough for this kind of comp.

I'm running an Athlon II x4 + 4870 ( >>>>>>>>>>> GeForce 9200 consumption and performance wise ) with a Corsair HX520W and imo it is already overkill.

Just get something made by Corsair / Antec / Fortron / CoolerMaster / Seasonic.

edit: i still love you Day[9]
Expecting some good casting tonight
fuck all those elitists brb watching streams of elite players.
DamageControL
Profile Blog Joined July 2007
United States4222 Posts
February 07 2010 17:35 GMT
#30
I would like to spend as little money as possible. But I don't want to buy a shitty product either...I don't really know what is a "good" price.
Liquid | SKT
Boblion
Profile Blog Joined May 2007
France8043 Posts
February 07 2010 17:37 GMT
#31
A good 400W > a shitty no name 800W.
fuck all those elitists brb watching streams of elite players.
Shivaz
Profile Blog Joined March 2009
Canada1783 Posts
February 07 2010 17:41 GMT
#32
On February 08 2010 02:32 Boblion wrote:
Show nested quote +
On February 08 2010 00:31 Day[9] wrote:
On February 07 2010 12:06 DamageControL wrote:
http://www.newegg.com/Product/Product.aspx?Item=N82E16883113094

64 bit Dual Core Processor

2MB L2 Cache

memory: 6GB DDR2

HD: 640GB SATA 7200RPM

Graphics: Integrated NVIDIA GeForce 9200

Power Supply: 300W


300W???? OH MY GOD

GET A 800W power supply AT LEAST.

What are you talking about ...
A good 400w is way enough for this kind of comp.

I'm running an Athlon II x4 + 4870 ( >>>>>>>>>>> GeForce 9200 consumption and performance wise ) with a Corsair HX520W and imo it is already overkill.

Just get something made by Corsair / Antec / Fortron / CoolerMaster / Seasonic.


Vouche for this PSU i have one too.
R1CH
Profile Blog Joined May 2007
Netherlands10341 Posts
February 07 2010 18:11 GMT
#33
On February 08 2010 00:31 Day[9] wrote:
300W???? OH MY GOD

GET A 800W power supply AT LEAST.

300w is plenty for a system like that, even a crappy no-name would work. Quality is more important than wattage though, you could give me a 1200w no-name PSU but if all the amps are on the 5v rail then it's going to be worse than my 400w Corsair. 800w is overkill for all but the craziest setups (Quad Core SLI / Crossfire and such).

While 300 does seem low, it's unlikely to be a power supply problem. Cheap no-name PSUs tend to explode or otherwise die rather than powering off if they get pushed near capacity. More details are needed such as your CPU temps and how exactly it's shutting down.
AdministratorTwitter: @R1CH_TL
Onisparda
Profile Joined November 2008
Canada516 Posts
Last Edited: 2010-02-07 18:57:31
February 07 2010 18:40 GMT
#34
Can everyone look at my post as well lol . I beleive my problem basicly the same thing but only a bit worse.

edit: btw it's shutting down like there was a blackout, no warning or anything, just completly shut off. Im pretty sure thats whats happening to DamageControL as well.
FragKrag
Profile Blog Joined September 2007
United States11552 Posts
February 07 2010 19:03 GMT
#35
Whoa Day[9] l o l.

He's not running anything power hungry on that computer ;P

Not even most crossfire systems need 800W :p
*TL CJ Entusman #40* "like scissors does anything to paper except MAKE IT MORE NUMEROUS" -paper
DamageControL
Profile Blog Joined July 2007
United States4222 Posts
February 07 2010 22:57 GMT
#36
On February 08 2010 03:40 Onisparda wrote:
Can everyone look at my post as well lol . I beleive my problem basicly the same thing but only a bit worse.

edit: btw it's shutting down like there was a blackout, no warning or anything, just completly shut off. Im pretty sure thats whats happening to DamageControL as well.

This is exactly what's happening to me. No flicker, or blue screen or anything. Total shut down.
Liquid | SKT
KizZBG
Profile Blog Joined November 2006
u gotta skate8152 Posts
February 08 2010 01:31 GMT
#37
Get a 400W PSU but a QUALITY one. Look for the brands Boblion mentioned. 400W would be more than enough and would leave you with some headroom if you want to upgrade.
eSTRO for life | #2 Sea.Really fan! | #1 GosI[Flying] fan! | Clide - best SC2 terran!
Neo27
Profile Blog Joined August 2009
United States154 Posts
February 08 2010 05:09 GMT
#38
Did you guys open your cases and clean the CPU fan yet? My PC did the shutdown thing when running a Spybot scan, and getting the crap out of the CPU heat sink did the trick.
"I was born too damn early! Where were these games when I was a kid?" - Angry Video Game Nerd
Onisparda
Profile Joined November 2008
Canada516 Posts
February 09 2010 22:18 GMT
#39
I don't really want this thread to die since the problem still isn't resolved , anyway as I said it probably isn't a heat or dust issue since mine crashed on me within a few minutes.
CharlieMurphy
Profile Blog Joined March 2006
United States22895 Posts
Last Edited: 2010-02-09 22:24:45
February 09 2010 22:24 GMT
#40
dude damagecontrol, for the 100th time, download hardware monitor and run that shit while your comp is idle, take a screenshot. Then play some games or whatever for 5 minutes and take a screenshot.
http://www.cpuid.com/hwmonitor.php
http://www.cpuid.com/hwmonitor.php
http://www.cpuid.com/hwmonitor.php
http://www.cpuid.com/hwmonitor.php
..and then I would, ya know, check em'. (Aka SpoR)
Neo27
Profile Blog Joined August 2009
United States154 Posts
February 10 2010 00:32 GMT
#41
If it turns off in safe mode, you can almost rule out software/malware.
On February 10 2010 07:24 CharlieMurphy wrote:
dude damagecontrol, for the 100th time, download hardware monitor and run that shit while your comp is idle, take a screenshot. Then play some games or whatever for 5 minutes and take a screenshot.

Maybe the CPU or power supply fan isn't spinning.
"I was born too damn early! Where were these games when I was a kid?" - Angry Video Game Nerd
Onisparda
Profile Joined November 2008
Canada516 Posts
Last Edited: 2010-02-12 02:50:40
February 10 2010 04:47 GMT
#42
Btw Im not damagecontrol, just another guy with the same problem

Anyway, I did as you told...

Idle:
+ Show Spoiler +
[image loading]


After SC:
+ Show Spoiler +
[image loading]


Not much of a difference if you ask me :S
CharlieMurphy
Profile Blog Joined March 2006
United States22895 Posts
Last Edited: 2010-02-10 06:31:25
February 10 2010 06:30 GMT
#43
well SC isn't very intensive so that's not really gonna cause your hardware to crash ever.

you don't have a grafix card? and wtf at that fan spinnign at like 2500 rpm
..and then I would, ya know, check em'. (Aka SpoR)
Onisparda
Profile Joined November 2008
Canada516 Posts
February 10 2010 22:31 GMT
#44
Well it is crashing wether I play something or not, it's totally random and as I said it even crashed when idle.

No card cuz my pc sucks and I don't usually play anything else.

What about the fans lol?
mahnini
Profile Blog Joined October 2005
United States6862 Posts
February 10 2010 23:01 GMT
#45
did you turn on cpu throttle for sc? i think that used to solve a lot of problems for people.
the world's a playground. you know that when you're a kid, but somewhere along the way everyone forgets it.
Onisparda
Profile Joined November 2008
Canada516 Posts
February 12 2010 01:40 GMT
#46
The problem still is here, randomly shutting off my pc

So any computer gurus out there that know what's wrong?
igotmyown
Profile Blog Joined April 2009
United States4291 Posts
February 12 2010 02:24 GMT
#47
Either your cpu/motherboard is shutting down as a failsafe or your power is getting interrupted. You can test if your cpu is overheating with various diagnostic tools, or by stress testing your computer. If it's software there should be a log.

The power getting interrupted isn't necessarily the power supply. It could be due to bad soldering on your motherboard, and it could have physically been shifted loose (more likely on laptops). There could be a kink in the power cord.

Start ruling out some possibilities. Run a stress test for a few hours.
daz
Profile Blog Joined May 2008
Canada643 Posts
February 12 2010 02:24 GMT
#48
Same thing was happening to my old pc the last few weeks and I'm 95% sure it was due to CPU overheating.
Some eat to remember, some smash to forget. 2009msl.com
Onisparda
Profile Joined November 2008
Canada516 Posts
February 12 2010 02:53 GMT
#49
Im a 100% sure it isnt overheating as I said before. But Im not too sure how to check if its a software problem or what to look for inside the case since I never built a pc. This one is around 3 years old and I never had any problem until this mysterious shut down thing came along.
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