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Active: 1713 users

iPhone 3G black screen

Forum Index > Tech Support
Post a Reply
Zambrah
Profile Blog Joined June 2011
United States7393 Posts
Last Edited: 2013-08-08 17:28:03
August 08 2013 00:42 GMT
#1
Details of problem:
My iPhone is at a weird state of non-functionality. My iPhone suddenly froze, I googled the problem and I did a soft reset, though my finger slipped after the screen had gone black and before the Apple logo had appeared, which I fear may be the problem. The screen is completely black, and does not show anything. Switching the phone on and off of vibrate doesn't do anything, so I assume that the display is not at fault here otherwise the phone would vibrate when the switch was toggled. I just have no damn idea, every result of "black screen" or "won't turn on" involves something appearing on the screen after the directions are followed, and the screen never gives me that.

Solutions and measures conducted:
Soft reset, via holding the power and home button. Attempt at software recovery via iTunes, which resulted in an error 1601 saying that iTunes could not restore the iPhone. Failed hard and soft resets, result in absolutely nothing, initiating recovery in iTunes is the only way the phone is recognized by iTunes, and it just leads to a restoration failure.

Recent changes to hardware/software
Replaced flex cable under the home button to restore functionality. Successfully replaced. iPhone worked well afterwards, 100% functional. Display replaced, also went well, iPhone was completely restored from what I could tell to complete working order, until the freeze into complete black-screen-ness.

System specs
Factory-unlocked iPhone 3G 8GB

Thanks in advance. <3

EDIT: Heres a step-by-step of what happened for additional clarity and to help suppress my anxiety about the possible death of yet another phone.

Step One: Turned phone on.
Step Two: Swiped to get to main menu screen.
Step Three: Menu screen frozen.
Step Four: Attempt to power off. Still frozen.
Step Five: Attempt soft reset.
- Screen goes black
- finger slips off of home button
- Apple logo never shows up, signaling the reboot
- Screen still black

And thats how I got to where I am now! I'm sad.
Incremental change is the Democrat version of Trickle Down economics.
Eisregen
Profile Joined September 2011
Germany967 Posts
August 08 2013 04:32 GMT
#2
Glad I can see the opening post, NOT.

Sry would love to help ya, but oh well...

User was warned for this post
Photo-Noob@ http://www.flickr.com/photos/eisregen1983/
Zambrah
Profile Blog Joined June 2011
United States7393 Posts
August 08 2013 04:49 GMT
#3
On August 08 2013 13:32 Eisregen wrote:
Glad I can see the opening post, NOT.

Sry would love to help ya, but oh well...


I'm not sure I follow, friend.
Incremental change is the Democrat version of Trickle Down economics.
wptlzkwjd
Profile Joined January 2012
Canada1240 Posts
August 08 2013 08:26 GMT
#4
Try removing your SIM card and then performing a reset.
Feel free to add me on steam: http://steamcommunity.com/id/MagnusAskeland/
zuqbu
Profile Blog Joined January 2007
Germany797 Posts
August 08 2013 08:56 GMT
#5
you said that you tried software recovery, but did you try DFU mode?

http://www.imore.com/tip-put-iphone-ipad-dfu-mode
o_O
Zambrah
Profile Blog Joined June 2011
United States7393 Posts
Last Edited: 2013-08-08 17:29:36
August 08 2013 15:07 GMT
#6
On August 08 2013 17:56 zuqbu wrote:
you said that you tried software recovery, but did you try DFU mode?

http://www.imore.com/tip-put-iphone-ipad-dfu-mode


DFU mode has only resulted in the same thing as recovery mode happening, unfortunately. :d

Nothing at all seems to work, and I can't find anything necessarily similar to this problem. Maybe I need to replace the logic board...

EDIT: Also tried to take out the SIM card and reset but no luck.

EDIT EDIT: Gonna try and let it run out of battery and see if charging it from there does anything for it.
Incremental change is the Democrat version of Trickle Down economics.
wptlzkwjd
Profile Joined January 2012
Canada1240 Posts
August 08 2013 19:52 GMT
#7
So you know your phone is on because the backlight is on but only shows a black screen?
Feel free to add me on steam: http://steamcommunity.com/id/MagnusAskeland/
Zambrah
Profile Blog Joined June 2011
United States7393 Posts
August 08 2013 20:16 GMT
#8
On August 09 2013 04:52 wptlzkwjd wrote:
So you know your phone is on because the backlight is on but only shows a black screen?


I'm not sure if the phone is really on, the only responsiveness I've been able to get out of it has been iTunes understanding that its in recovery mode.

I don't think the backlight is on, and it appears to be completely unresponsive to everything but the recovery mode initiation. :d
Incremental change is the Democrat version of Trickle Down economics.
Zambrah
Profile Blog Joined June 2011
United States7393 Posts
Last Edited: 2013-08-09 19:56:07
August 09 2013 19:44 GMT
#9
Now I'm getting a different error message when I try to recover the phone through iTunes.

"The iPhone "iPhone" could not be restored. This device isn't eligible for the requested build."

EDIT: Altering host file to attempt to see if that allows the thing to be restored. :d

! Is working! So far... and then unknown error 1601.
Incremental change is the Democrat version of Trickle Down economics.
EngrishTeacher
Profile Blog Joined March 2012
Canada1109 Posts
August 10 2013 00:34 GMT
#10
Can I ask why did you buy an iPhone 3G? You can't even run most apps anymore due to dated hardware and iOS version, not to mention those phones are more than 5 years old...

I'm sorry to say this, but you probably made a terrible decision buying a 5 year old phone, even if it's an apple product. You wouldn't buy any other 5-year old electronic, would you?

I'd say the problem is going to cost you so much more to diagnose and fix than getting a new phone. Seeing you're in the U.S., why not go for an iPhone 4S under contract for like $99?
Darkgelus
Profile Joined January 2012
Mexico28 Posts
August 10 2013 07:46 GMT
#11
Jailbreak and problem solved...
wptlzkwjd
Profile Joined January 2012
Canada1240 Posts
August 10 2013 09:17 GMT
#12
On August 10 2013 09:34 EngrishTeacher wrote:
Can I ask why did you buy an iPhone 3G? You can't even run most apps anymore due to dated hardware and iOS version, not to mention those phones are more than 5 years old...

I'm sorry to say this, but you probably made a terrible decision buying a 5 year old phone, even if it's an apple product. You wouldn't buy any other 5-year old electronic, would you?

I'd say the problem is going to cost you so much more to diagnose and fix than getting a new phone. Seeing you're in the U.S., why not go for an iPhone 4S under contract for like $99?


He probably bought it when it came out and doesn't get a new phone every generation? o.O I'm sure he knows the price of current iPhones as does most everyone.
Feel free to add me on steam: http://steamcommunity.com/id/MagnusAskeland/
EngrishTeacher
Profile Blog Joined March 2012
Canada1109 Posts
August 10 2013 11:14 GMT
#13
On August 10 2013 18:17 wptlzkwjd wrote:
Show nested quote +
On August 10 2013 09:34 EngrishTeacher wrote:
Can I ask why did you buy an iPhone 3G? You can't even run most apps anymore due to dated hardware and iOS version, not to mention those phones are more than 5 years old...

I'm sorry to say this, but you probably made a terrible decision buying a 5 year old phone, even if it's an apple product. You wouldn't buy any other 5-year old electronic, would you?

I'd say the problem is going to cost you so much more to diagnose and fix than getting a new phone. Seeing you're in the U.S., why not go for an iPhone 4S under contract for like $99?


He probably bought it when it came out and doesn't get a new phone every generation? o.O I'm sure he knows the price of current iPhones as does most everyone.


Oh dang, fail reading on my part thought he just bought it recently.

Still, 5 years of use on a phone... You got your money's worth OP:D
SabrinaYi
Profile Joined July 2019
1 Post
July 03 2019 10:59 GMT
#14
--- Nuked ---
donald450
Profile Joined October 2019
1 Post
Last Edited: 2019-10-18 04:53:23
October 18 2019 04:53 GMT
#15
Bot edit.

User was banned for this post.
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