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Active: 1716 users

EG cup / ustream issue on mac

Forum Index > Tech Support
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babolatt
Profile Blog Joined September 2010
Canada312 Posts
December 18 2010 23:28 GMT
#1
So here's a REALLY strange issue. I'd appreciate any ideas anyone might have. Here's the problem:

The EG Master cup stream on djwheat's ustream is jittering all over the place. Not lag, just the images flying all over the screen in the video. I've never seen this problem before and I watch ustream constantly. Also the ads are fine, just the stream isn't. Really strange. (I'm on a mac) What I've tried:

1. Tried multiple browsers, firefox, chrome etc. Same issue.
2. Tried rebooting.
3. Tried uninstalling and reinstalling flash and browser plugins
4. Tried youtube videos, they work fine
5. Here's the weirdest issue. I tried some other ustream live videos and they are fine.
6. Tried on a windows PC, works fine.

Weirdest issue ever.
"Alright, Lets poop out a daily" Day9
Riskymilk
Profile Joined November 2010
30 Posts
December 18 2010 23:55 GMT
#2
Is your windows PC connect via ethernet and Mac wireless?
It might be your bandwidth playing up. Check if any programs are running scans or taking bandwidth.
babolatt
Profile Blog Joined September 2010
Canada312 Posts
December 19 2010 00:03 GMT
#3
I'm getting almost no latency with 25mbit down and 1mbit up which is what I usually get. It really doesn't look like a bandwidth issue. It's not lagging, the units are just jittering all over the place, and day9's looks like he's having an epileptic seizure.
"Alright, Lets poop out a daily" Day9
Riskymilk
Profile Joined November 2010
30 Posts
December 19 2010 00:05 GMT
#4
...maybe he is having a seizure
It was probably actually just the stream lagging and not you then. Just heard that they just 'fixed' some lag by SjoW hosting.
babolatt
Profile Blog Joined September 2010
Canada312 Posts
December 19 2010 00:16 GMT
#5
Nah, it's not the stream. It's been going on for hours, I asked in the stream, and it works fine on my windows PC. I've uploaded a video so you can see what it looks like:

+ Show Spoiler +
"Alright, Lets poop out a daily" Day9
Riskymilk
Profile Joined November 2010
30 Posts
Last Edited: 2010-12-19 00:58:58
December 19 2010 00:57 GMT
#6
...wow. That looks awful, didn't think it would be like that lol. Well, as I can hear your sound is fine, so it must be the software. Think the stream is Adobe Flash Player 10, maybe updating/reinstalling this may work. Otherwise I have no clue. Sorry
esperanto
Profile Blog Joined May 2010
Germany357 Posts
Last Edited: 2010-12-19 01:44:09
December 19 2010 01:37 GMT
#7
Same problem here, the video is shaky. Sound is fine, stream is fine just the graphics are jumping. (Also on a mac here)
Have seen it before on an other DJwheat event stream, maybe something with his encoding that doesnt like apple-computers.
If you find a solution, I woule be pleased to hear.

Edit: Cant be the bandwidth, watching an other ustream stream right now fine and still have 8mbit on speedcheck.
babolatt
Profile Blog Joined September 2010
Canada312 Posts
December 19 2010 01:51 GMT
#8
I'm glad to hear someone else is seeing it too. It must be something specific to his encoding method or something that displays incorrectly on Macs. Super strange. Out of curiosity, what OS / hardware are you using? I'm on 10.6.5 on a macbook pro i5 15"
"Alright, Lets poop out a daily" Day9
DrunkeN.
Profile Joined September 2010
United States406 Posts
December 19 2010 02:00 GMT
#9
wierd...Im on a macbook pro i5 with no problems I watch from TL.
esperanto
Profile Blog Joined May 2010
Germany357 Posts
December 19 2010 02:07 GMT
#10
Use safari, then it works.
I tried everything to make it work and the easiest thing (using safari instead of firefox or chrome) was right in the end. Stupid us...

Hopefully using safari works for you too, thanks anyway.
Bumblebees
Profile Joined August 2010
United States328 Posts
December 19 2010 02:16 GMT
#11
On December 19 2010 11:07 esperanto wrote:
Use safari, then it works.
I tried everything to make it work and the easiest thing (using safari instead of firefox or chrome) was right in the end. Stupid us...

Hopefully using safari works for you too, thanks anyway.


Doesn't help.

Stream works on my MBP, but not my mac mini. Doesn't matter which browser.
babolatt
Profile Blog Joined September 2010
Canada312 Posts
December 19 2010 02:25 GMT
#12
OS Versions?

Safari doesn't work either for me.
"Alright, Lets poop out a daily" Day9
babolatt
Profile Blog Joined September 2010
Canada312 Posts
December 19 2010 20:21 GMT
#13
Haha wow, so I'm actually watching it on Windows 7 through parallels and it works almost perfectly. The only problem is that it's got a slight video/audio desync. I actually can't believe this works.
"Alright, Lets poop out a daily" Day9
Bumblebees
Profile Joined August 2010
United States328 Posts
December 19 2010 20:22 GMT
#14
I believe I figured out a fix for the stuttering problem some people are having!!

First, open another ustream stream that you know works. I find glhf right now works great. Start the stream then create a new tab.

Goto your choice of website, ustream.tv/channel/djwheat, djwheat.tv, g4tv.com or whatever.

Load djwheats stream.

It should be working properly now. Close your other tab and enjoy!

---

I've tested this on 2 different connections an 4 computers with the stuttering problema nd it works perfectly on all of them.

If I close the browser and try to load the djwheat stream alone, without first loading another stream in a background tab, it goes back to crazy stuttering.

Good luck!
babolatt
Profile Blog Joined September 2010
Canada312 Posts
December 19 2010 20:30 GMT
#15
Bumblebees, what browser did you test this with? I tried it with chrome and it doesn't work.
"Alright, Lets poop out a daily" Day9
babolatt
Profile Blog Joined September 2010
Canada312 Posts
December 19 2010 20:33 GMT
#16
Yeah doesn't work in Safari either.
"Alright, Lets poop out a daily" Day9
Bumblebees
Profile Joined August 2010
United States328 Posts
December 19 2010 20:40 GMT
#17
On December 20 2010 05:30 babolatt wrote:
Bumblebees, what browser did you test this with? I tried it with chrome and it doesn't work.


Safari, firefox and opera.

I'm getting 50/50 reports of it working and not working
babolatt
Profile Blog Joined September 2010
Canada312 Posts
December 19 2010 20:44 GMT
#18
Yeah I've tested on Firefox, Chrome and Safari and it doesn't work
"Alright, Lets poop out a daily" Day9
babolatt
Profile Blog Joined September 2010
Canada312 Posts
December 19 2010 20:46 GMT
#19
It's also pretty infuriating that you have to watch a stupid ad every single time you refresh or try something new.... That 30 second long one with the dresses and stuff is making me twitch with rage lol.
"Alright, Lets poop out a daily" Day9
Bumblebees
Profile Joined August 2010
United States328 Posts
December 19 2010 20:52 GMT
#20
On December 20 2010 05:46 babolatt wrote:
It's also pretty infuriating that you have to watch a stupid ad every single time you refresh or try something new.... That 30 second long one with the dresses and stuff is making me twitch with rage lol.


http://www.mvps.org/winhelp2002/hosts.htm

Update your hosts file, ads will all go away.

You may need this link as well: http://decoding.wordpress.com/2009/04/06/how-to-edit-the-hosts-file-in-mac-os-x-leopard/
babolatt
Profile Blog Joined September 2010
Canada312 Posts
December 19 2010 20:55 GMT
#21
Yeah I've put off trying to get rid of the ads... I think for a free service like ustream, I have no problem watching ads. The problem is when they become so invasive... Right now I'm watching the google ads try to compete with the EG Masters cup ads, and it's an adfest... Less starcraft than ads. Thanks for the links.
"Alright, Lets poop out a daily" Day9
babolatt
Profile Blog Joined September 2010
Canada312 Posts
December 19 2010 21:13 GMT
#22
WTF, stream works now?!
"Alright, Lets poop out a daily" Day9
babolatt
Profile Blog Joined September 2010
Canada312 Posts
December 20 2010 01:04 GMT
#23
So I think I figured it out, if anyone's interested. If you go to msi.myeg.net, and click on the video (not the play button, but BESIDE the play button) it will automatically launch the stream in a separate tab which 90% of the time is stutter free. If you just click the play button, it stutters, or if you go to the stream directly, it stutters.

I think this is the same logic as previously posted about opening a stream in another tab, but I still don't get it.

Super weird.
"Alright, Lets poop out a daily" Day9
twofold
Profile Joined August 2010
23 Posts
December 20 2010 01:37 GMT
#24
I fixed this problem by opening up about ten tabs of the ustream djwheat channel in Chrome and checking them all to find one that wasn't stuttering. Maybe two or three out of the ten were working fine.

Strange, strange bug.
AgaYeahh
Profile Joined November 2010
16 Posts
December 20 2010 01:48 GMT
#25
Try to disable the hardware acceleration in Adobe flash player (right click > parameters). I was having the exact same problem and that solved it.
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