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I knew that the TI3 tickets was going to sell out fast. I'm not really surprised by that.
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United Kingdom24425 Posts
Actually the second Valve decide to host an event and be the sole proprietor of ticketing for their event, they kind of are. This was a huge oversight by their event management team. To be honest Valve does most things quite half-assed. They're great with the overall picture and implementing new ideas. But their execution is kind of poor and unpolished.
If we just look at the compendium, as a designer if I was selling a supplement to a tournament (lets say it's web-based), I wouldn't feel okay with selling the product at the state it's currently in. Like the navigation is unclear, there's not even an animation for the region that goes back. And why aren't there like bookmarks in the top right of this book that I can just flip to where I want to go? You go to any small 4-5 man studio and this thing wouldn't make it out of there.
But there's the difference, at a small studio there are people that check what you've done and do some quality control. While at Valve, if we're to believe their philosophy 100%, then some guy just coded this and then they put it up. And that guy might not have even been a UI guy.
~
So essentially, where most companies spend time on refinement, Valve wants to just come up with new shit and put it out there even though it's often not very good. There are benefits to both, I guess with a game like Dota I'd rather have the Valve way, but you kind of have to accept how the rough things are a sacrifice for innovation and quick turn-around.
(and this is true if we look at a lot of things implemented in Dota like the hall of fame, TMM, com-ban, performance rating... etc...)
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On May 08 2013 11:28 crms wrote:Show nested quote +On May 08 2013 10:56 aintz wrote:
ppl do this with other event tickets all the time. let the mad nerds be mad, most of them are bandwagoners anyways. i beg you to find me an event ticket broker that allows users to instantly re-list scalped tickets on the companies on website/software. please, let me know what you find. Valve's goof is not the same as other major events. Fast sell outs, connection issues and scalping is expected, that's standard. Companies still try and reduce the scalping effect through various means: barcodes, names on tickets, ID requirements, purchase limits. Valve made almost zero effort towards preventing scalping and even including an easy built in system to do it. That's a huge oversight failure and customers have a legitimate gripe.
whats wrong with making money off the scalpers from steam market? plus they only get steam wallet money which is a bonus for valve. excellent decision if you ask me.
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look if we just give them more money it will fix itself ok
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clocked more than 1000hours on dota2. spent 80ish dollars dota2 store so far. seems like an awfully cheap form of entertainment, excellent.
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On May 08 2013 12:07 aintz wrote:Show nested quote +On May 08 2013 11:28 crms wrote:On May 08 2013 10:56 aintz wrote:
ppl do this with other event tickets all the time. let the mad nerds be mad, most of them are bandwagoners anyways. i beg you to find me an event ticket broker that allows users to instantly re-list scalped tickets on the companies on website/software. please, let me know what you find. Valve's goof is not the same as other major events. Fast sell outs, connection issues and scalping is expected, that's standard. Companies still try and reduce the scalping effect through various means: barcodes, names on tickets, ID requirements, purchase limits. Valve made almost zero effort towards preventing scalping and even including an easy built in system to do it. That's a huge oversight failure and customers have a legitimate gripe. whats wrong with making money off the scalpers from steam market? plus they only get steam wallet money which is a bonus for valve. excellent decision if you ask me.
I honestly don't really get the idea of scalping on the steam market, it ain't real money yo
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United Kingdom24425 Posts
On May 08 2013 12:22 Shaella wrote:Show nested quote +On May 08 2013 12:07 aintz wrote:On May 08 2013 11:28 crms wrote:On May 08 2013 10:56 aintz wrote:
ppl do this with other event tickets all the time. let the mad nerds be mad, most of them are bandwagoners anyways. i beg you to find me an event ticket broker that allows users to instantly re-list scalped tickets on the companies on website/software. please, let me know what you find. Valve's goof is not the same as other major events. Fast sell outs, connection issues and scalping is expected, that's standard. Companies still try and reduce the scalping effect through various means: barcodes, names on tickets, ID requirements, purchase limits. Valve made almost zero effort towards preventing scalping and even including an easy built in system to do it. That's a huge oversight failure and customers have a legitimate gripe. whats wrong with making money off the scalpers from steam market? plus they only get steam wallet money which is a bonus for valve. excellent decision if you ask me. I honestly don't really get the idea of scalping on the steam market, it ain't real money yo "Hey Joe, you need to buy any game on steam? I'll get it for you using my steam money for 10% off and gift it to you and just give me cash."
Very hard.
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On May 08 2013 12:27 teapoted wrote:Show nested quote +On May 08 2013 12:22 Shaella wrote:On May 08 2013 12:07 aintz wrote:On May 08 2013 11:28 crms wrote:On May 08 2013 10:56 aintz wrote:
ppl do this with other event tickets all the time. let the mad nerds be mad, most of them are bandwagoners anyways. i beg you to find me an event ticket broker that allows users to instantly re-list scalped tickets on the companies on website/software. please, let me know what you find. Valve's goof is not the same as other major events. Fast sell outs, connection issues and scalping is expected, that's standard. Companies still try and reduce the scalping effect through various means: barcodes, names on tickets, ID requirements, purchase limits. Valve made almost zero effort towards preventing scalping and even including an easy built in system to do it. That's a huge oversight failure and customers have a legitimate gripe. whats wrong with making money off the scalpers from steam market? plus they only get steam wallet money which is a bonus for valve. excellent decision if you ask me. I honestly don't really get the idea of scalping on the steam market, it ain't real money yo "Hey Joe, you need to buy any game on steam? I'll get it for you using my steam money for 10% off and gift it to you and just give me cash." Very hard.
More effort than I'd go through
Resell via craigslist or ebay or something, trade to them via steam, thats direct cash in pocket
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United Kingdom24425 Posts
On May 08 2013 12:28 Shaella wrote:Show nested quote +On May 08 2013 12:27 teapoted wrote:On May 08 2013 12:22 Shaella wrote:On May 08 2013 12:07 aintz wrote:On May 08 2013 11:28 crms wrote:On May 08 2013 10:56 aintz wrote:
ppl do this with other event tickets all the time. let the mad nerds be mad, most of them are bandwagoners anyways. i beg you to find me an event ticket broker that allows users to instantly re-list scalped tickets on the companies on website/software. please, let me know what you find. Valve's goof is not the same as other major events. Fast sell outs, connection issues and scalping is expected, that's standard. Companies still try and reduce the scalping effect through various means: barcodes, names on tickets, ID requirements, purchase limits. Valve made almost zero effort towards preventing scalping and even including an easy built in system to do it. That's a huge oversight failure and customers have a legitimate gripe. whats wrong with making money off the scalpers from steam market? plus they only get steam wallet money which is a bonus for valve. excellent decision if you ask me. I honestly don't really get the idea of scalping on the steam market, it ain't real money yo "Hey Joe, you need to buy any game on steam? I'll get it for you using my steam money for 10% off and gift it to you and just give me cash." Very hard. More effort than I'd go through Resell via craigslist or ebay or something, trade to them via steam, thats direct cash in pocket Sure, but my way isn't potentially scamming and isn't going to get you banned in any way.
People do this all the time with things like gift cards. You have x-credit to go see movies at a theater, you pay for all your friends and they give you cash.
Especially with steam I don't think flipping $200 is especially difficult.
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On May 08 2013 11:54 Shaella wrote:Show nested quote +On May 08 2013 11:38 crms wrote:On May 08 2013 11:30 Shaella wrote:On May 08 2013 11:28 crms wrote:On May 08 2013 10:56 aintz wrote:
ppl do this with other event tickets all the time. let the mad nerds be mad, most of them are bandwagoners anyways. i beg you to find me an event ticket broker that allows users to instantly re-list scalped tickets on the companies on website/software. please, let me know what you find. Valve's goof is not the same as other major events. Fast sell outs, connection issues and scalping is expected, that's standard. Companies still try and reduce the scalping effect through various means: barcodes, names on tickets, ID requirements, purchase limits. Valve made almost zero effort towards preventing scalping and even including an easy built in system to do it. That's a huge oversight failure and customers have a legitimate gripe. Valve isn't a company in the business of ticket brokering. Actually the second Valve decide to host an event and be the sole proprietor of ticketing for their event, they kind of are. This was a huge oversight by their event management team. There's a difference between doing it once a year and doing it all year for all your profits
you're so full of insight. it's quite enlightening the discussion you bring to the table.
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What would be cool is if Valve gave some TI tickets to the invited teams and allowed them to bundle it with their respective couriers or something.
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On May 08 2013 13:33 crms wrote:Show nested quote +On May 08 2013 11:54 Shaella wrote:On May 08 2013 11:38 crms wrote:On May 08 2013 11:30 Shaella wrote:On May 08 2013 11:28 crms wrote:On May 08 2013 10:56 aintz wrote:
ppl do this with other event tickets all the time. let the mad nerds be mad, most of them are bandwagoners anyways. i beg you to find me an event ticket broker that allows users to instantly re-list scalped tickets on the companies on website/software. please, let me know what you find. Valve's goof is not the same as other major events. Fast sell outs, connection issues and scalping is expected, that's standard. Companies still try and reduce the scalping effect through various means: barcodes, names on tickets, ID requirements, purchase limits. Valve made almost zero effort towards preventing scalping and even including an easy built in system to do it. That's a huge oversight failure and customers have a legitimate gripe. Valve isn't a company in the business of ticket brokering. Actually the second Valve decide to host an event and be the sole proprietor of ticketing for their event, they kind of are. This was a huge oversight by their event management team. There's a difference between doing it once a year and doing it all year for all your profits you're so full of insight. it's quite enlightening the discussion you bring to the table.
Shots fired sabres rattled hammer dropped
I need more friends to play this game again. I feel like I need an inhouse league or something these days :|
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On May 08 2013 13:33 crms wrote:Show nested quote +On May 08 2013 11:54 Shaella wrote:On May 08 2013 11:38 crms wrote:On May 08 2013 11:30 Shaella wrote:On May 08 2013 11:28 crms wrote:On May 08 2013 10:56 aintz wrote:
ppl do this with other event tickets all the time. let the mad nerds be mad, most of them are bandwagoners anyways. i beg you to find me an event ticket broker that allows users to instantly re-list scalped tickets on the companies on website/software. please, let me know what you find. Valve's goof is not the same as other major events. Fast sell outs, connection issues and scalping is expected, that's standard. Companies still try and reduce the scalping effect through various means: barcodes, names on tickets, ID requirements, purchase limits. Valve made almost zero effort towards preventing scalping and even including an easy built in system to do it. That's a huge oversight failure and customers have a legitimate gripe. Valve isn't a company in the business of ticket brokering. Actually the second Valve decide to host an event and be the sole proprietor of ticketing for their event, they kind of are. This was a huge oversight by their event management team. There's a difference between doing it once a year and doing it all year for all your profits you're so full of insight. it's quite enlightening the discussion you bring to the table.
Ok
Let me break it down for you
We have a game company, a notably well loved, though mysterious and rather dreamy at that game company
They start putting on a live event. Once year, a big tournament to promote their game
They have limited seating, and limited resources, and as much as of a concern getting this right is for them, they have little/no experience as a company to doing this kind of event.
First two years have gone great, amazing even, they've been promoting the game extremely well, tons of players, more hype than EVER coming into the international 3.
they get the hall, prepare ticket sales, and then it all comes falling apart, as their servers effectively get DDOS'd (not intentionally, but the same effect) from the sheer volume of people that want tickets and are CONSTANTLY refreshing the page trying to get their order of tickets in
This is a company whos specialty isn't these live events, hell, this is only the third one they've ever thrown in their entire existence, and its a relatively small event at that, 2,500? Not that big.
They didn't predict that there would be this level of demand, true, but they couldn't really fix that, who knows how many months in advance they had to reserve the hall. Its kinda a disaster, but it all sorta works out.
But here's the thing, the best event companies in the world, who put on events far larger than this, all have the same problem. Every. Last. One of them.
The book of mormon in Denver sold like tens of thousands of tickets. IN AN HOUR. their website was completely down during it, cause it got DDOS'd
PAX tickets have the same problem, Blizzcon tickets, Redrocks ampitheatre here in Colorado suffers from it ALL THE TIME.
And Scalpers -always- get tickets to sell, they -always- find a way and they always sell them off at exorbitant prices.
Welcome to the world of ticket sales, this is a problem that companies whos whole business model revolves around the sales of tickets suffer from
And you expect a dreamy software company like valve to execute this better on their third try than companies who do this every day, year in year out, hundreds of events and STILL suffer from occasionally
Please. Just please. If you didn't think this was gonna be a chaotic mess from the start then you're just as dreamy as valve themselves
As for the market to resell? The theatres provide that just by their own existence. Scalpers just hang around a block away and sell tickets. Same thing -.-
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For people complaining that Valve handled the tickets badly I'm going to say this, we should be happy that Valve gives us this in the first place because they have only sponsored one CS tournament as an official world championship (Source: Potti on the Swedish E-Sport Championship's stream a while back). We will get three (which Valve can't count to), and we're only in beta.
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nvm, there's no good reason for me to fuel this argument
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On May 08 2013 14:38 Shaella wrote:Show nested quote +On May 08 2013 13:33 crms wrote:On May 08 2013 11:54 Shaella wrote:On May 08 2013 11:38 crms wrote:On May 08 2013 11:30 Shaella wrote:On May 08 2013 11:28 crms wrote:On May 08 2013 10:56 aintz wrote:
ppl do this with other event tickets all the time. let the mad nerds be mad, most of them are bandwagoners anyways. i beg you to find me an event ticket broker that allows users to instantly re-list scalped tickets on the companies on website/software. please, let me know what you find. Valve's goof is not the same as other major events. Fast sell outs, connection issues and scalping is expected, that's standard. Companies still try and reduce the scalping effect through various means: barcodes, names on tickets, ID requirements, purchase limits. Valve made almost zero effort towards preventing scalping and even including an easy built in system to do it. That's a huge oversight failure and customers have a legitimate gripe. Valve isn't a company in the business of ticket brokering. Actually the second Valve decide to host an event and be the sole proprietor of ticketing for their event, they kind of are. This was a huge oversight by their event management team. There's a difference between doing it once a year and doing it all year for all your profits you're so full of insight. it's quite enlightening the discussion you bring to the table. Ok Let me break it down for you We have a game company, a notably well loved, though mysterious and rather dreamy at that game company They start putting on a live event. Once year, a big tournament to promote their game They have limited seating, and limited resources, and as much as of a concern getting this right is for them, they have little/no experience as a company to doing this kind of event. First two years have gone great, amazing even, they've been promoting the game extremely well, tons of players, more hype than EVER coming into the international 3. they get the hall, prepare ticket sales, and then it all comes falling apart, as their servers effectively get DDOS'd (not intentionally, but the same effect) from the sheer volume of people that want tickets and are CONSTANTLY refreshing the page trying to get their order of tickets in This is a company whos specialty isn't these live events, hell, this is only the third one they've ever thrown in their entire existence, and its a relatively small event at that, 2,500? Not that big. They didn't predict that there would be this level of demand, true, but they couldn't really fix that, who knows how many months in advance they had to reserve the hall. Its kinda a disaster, but it all sorta works out. But here's the thing, the best event companies in the world, who put on events far larger than this, all have the same problem. Every. Last. One of them. The book of mormon in Denver sold like tens of thousands of tickets. IN AN HOUR. their website was completely down during it, cause it got DDOS'd PAX tickets have the same problem, Blizzcon tickets, Redrocks ampitheatre here in Colorado suffers from it ALL THE TIME. And Scalpers -always- get tickets to sell, they -always- find a way and they always sell them off at exorbitant prices. Welcome to the world of ticket sales, this is a problem that companies whos whole business model revolves around the sales of tickets suffer from And you expect a dreamy software company like valve to execute this better on their third try than companies who do this every day, year in year out, hundreds of events and STILL suffer from occasionally Please. Just please. If you didn't think this was gonna be a chaotic mess from the start then you're just as dreamy as valve themselves As for the market to resell? The theatres provide that just by their own existence. Scalpers just hang around a block away and sell tickets. Same thing -.-
congratulations you elaborated and argued ad nauseum a point that was never made. I specifically stated that all of the issues you bring up over and over again were expected. I have no problem with the server issues, the massive demand, or quick sell out. My only problem with the entire ordeal was that Valve didn't do the slightest bit of quality assurance when it came to scalping (at least make an effort to thwart the problem) in fact, they did just about the worst job they could possibly do as they provided a service to re-sell the tickets at huge mark-up on their very own site. I argued this was a colossal oversight by the event manager. If you think this is not an oversight and is completely fine, please argue that point of view. Everything you just posted about I already acknowledged as being acceptable.
I'll quote my post again for you:
Valve's goof is not the same as other major events. Fast sell outs, connection issues and scalping is expected, that's standard. Companies still try and reduce the scalping effect through various means: barcodes, names on tickets, ID requirements, purchase limits. Valve made almost zero effort towards preventing scalping and even including an easy built in system to do it. That's a huge oversight failure and customers have a legitimate gripe.
So again, unless you're arguing it was a good idea to allow the tickets to be sellable at huge markup in the Valve run marketplace immediately after purchase, it sounds like we're in agreement and you can stop trolling or whatever it is you were trying to do earlier.
Technically Valve made more blunders than just the marketplace ordeal but they are much less egregious. For instance, why release the compendium at the same time as the live tickets? You have to figure your site is going to completely shit on by constant refreshes, why add insult to injury? The compendium could be released tomorrow, a week, two weeks or even two months from now with little impact. They created unneeded server strain when they should have expected crippling traffic from the live ticket sale.
Valve goofed, plain and simple.
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On May 08 2013 15:04 crms wrote:Show nested quote +On May 08 2013 14:38 Shaella wrote:On May 08 2013 13:33 crms wrote:On May 08 2013 11:54 Shaella wrote:On May 08 2013 11:38 crms wrote:On May 08 2013 11:30 Shaella wrote:On May 08 2013 11:28 crms wrote:On May 08 2013 10:56 aintz wrote:
ppl do this with other event tickets all the time. let the mad nerds be mad, most of them are bandwagoners anyways. i beg you to find me an event ticket broker that allows users to instantly re-list scalped tickets on the companies on website/software. please, let me know what you find. Valve's goof is not the same as other major events. Fast sell outs, connection issues and scalping is expected, that's standard. Companies still try and reduce the scalping effect through various means: barcodes, names on tickets, ID requirements, purchase limits. Valve made almost zero effort towards preventing scalping and even including an easy built in system to do it. That's a huge oversight failure and customers have a legitimate gripe. Valve isn't a company in the business of ticket brokering. Actually the second Valve decide to host an event and be the sole proprietor of ticketing for their event, they kind of are. This was a huge oversight by their event management team. There's a difference between doing it once a year and doing it all year for all your profits you're so full of insight. it's quite enlightening the discussion you bring to the table. Ok Let me break it down for you We have a game company, a notably well loved, though mysterious and rather dreamy at that game company They start putting on a live event. Once year, a big tournament to promote their game They have limited seating, and limited resources, and as much as of a concern getting this right is for them, they have little/no experience as a company to doing this kind of event. First two years have gone great, amazing even, they've been promoting the game extremely well, tons of players, more hype than EVER coming into the international 3. they get the hall, prepare ticket sales, and then it all comes falling apart, as their servers effectively get DDOS'd (not intentionally, but the same effect) from the sheer volume of people that want tickets and are CONSTANTLY refreshing the page trying to get their order of tickets in This is a company whos specialty isn't these live events, hell, this is only the third one they've ever thrown in their entire existence, and its a relatively small event at that, 2,500? Not that big. They didn't predict that there would be this level of demand, true, but they couldn't really fix that, who knows how many months in advance they had to reserve the hall. Its kinda a disaster, but it all sorta works out. But here's the thing, the best event companies in the world, who put on events far larger than this, all have the same problem. Every. Last. One of them. The book of mormon in Denver sold like tens of thousands of tickets. IN AN HOUR. their website was completely down during it, cause it got DDOS'd PAX tickets have the same problem, Blizzcon tickets, Redrocks ampitheatre here in Colorado suffers from it ALL THE TIME. And Scalpers -always- get tickets to sell, they -always- find a way and they always sell them off at exorbitant prices. Welcome to the world of ticket sales, this is a problem that companies whos whole business model revolves around the sales of tickets suffer from And you expect a dreamy software company like valve to execute this better on their third try than companies who do this every day, year in year out, hundreds of events and STILL suffer from occasionally Please. Just please. If you didn't think this was gonna be a chaotic mess from the start then you're just as dreamy as valve themselves As for the market to resell? The theatres provide that just by their own existence. Scalpers just hang around a block away and sell tickets. Same thing -.- congratulations you elaborated and argued ad nauseum a point that was never made. I specifically stated that all of the issues you bring up over and over again were expected. I have no problem with the server issues, the massive demand, or quick sell out. My only problem with the entire ordeal was that Valve didn't do the slightest bit of quality assurance when it came to scalping (at least make an effort to thwart the problem) in fact, they did just about the worst job they could possibly do as they provided a service to re-sell the tickets at huge mark-up on their very own site. I argued this was a colossal oversight by the event manager. If you think this is not an oversight and is completely fine, please argue that point of view. Everything you just posted about I already acknowledged as being acceptable. I'll quote my post again for you: Show nested quote +Valve's goof is not the same as other major events. Fast sell outs, connection issues and scalping is expected, that's standard. Companies still try and reduce the scalping effect through various means: barcodes, names on tickets, ID requirements, purchase limits. Valve made almost zero effort towards preventing scalping and even including an easy built in system to do it. That's a huge oversight failure and customers have a legitimate gripe. So again, unless you're arguing it was a good idea to allow the tickets to be sellable at huge markup in the Valve run marketplace immediately after purchase, it sounds like we're in agreement and you can stop trolling or whatever it is you were trying to do earlier. Technically Valve made more blunders than just the marketplace ordeal but they are much less egregious. For instance, why release the compendium at the same time as the live tickets? You have to figure your site is going to completely shit on by constant refreshes, why add insult to injury? The compendium could be released tomorrow, a week, two weeks or even two months from now with little impact. They created unneeded server strain when they should have expected crippling traffic from the live ticket sale. Valve goofed, plain and simple.
Would you rather the tickets be sellable with a huge markup in an unreliable way on other sites? At least the valve market is safe.
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On May 08 2013 15:11 Shaella wrote:Show nested quote +On May 08 2013 15:04 crms wrote:On May 08 2013 14:38 Shaella wrote:On May 08 2013 13:33 crms wrote:On May 08 2013 11:54 Shaella wrote:On May 08 2013 11:38 crms wrote:On May 08 2013 11:30 Shaella wrote:On May 08 2013 11:28 crms wrote:On May 08 2013 10:56 aintz wrote:
ppl do this with other event tickets all the time. let the mad nerds be mad, most of them are bandwagoners anyways. i beg you to find me an event ticket broker that allows users to instantly re-list scalped tickets on the companies on website/software. please, let me know what you find. Valve's goof is not the same as other major events. Fast sell outs, connection issues and scalping is expected, that's standard. Companies still try and reduce the scalping effect through various means: barcodes, names on tickets, ID requirements, purchase limits. Valve made almost zero effort towards preventing scalping and even including an easy built in system to do it. That's a huge oversight failure and customers have a legitimate gripe. Valve isn't a company in the business of ticket brokering. Actually the second Valve decide to host an event and be the sole proprietor of ticketing for their event, they kind of are. This was a huge oversight by their event management team. There's a difference between doing it once a year and doing it all year for all your profits you're so full of insight. it's quite enlightening the discussion you bring to the table. Ok Let me break it down for you We have a game company, a notably well loved, though mysterious and rather dreamy at that game company They start putting on a live event. Once year, a big tournament to promote their game They have limited seating, and limited resources, and as much as of a concern getting this right is for them, they have little/no experience as a company to doing this kind of event. First two years have gone great, amazing even, they've been promoting the game extremely well, tons of players, more hype than EVER coming into the international 3. they get the hall, prepare ticket sales, and then it all comes falling apart, as their servers effectively get DDOS'd (not intentionally, but the same effect) from the sheer volume of people that want tickets and are CONSTANTLY refreshing the page trying to get their order of tickets in This is a company whos specialty isn't these live events, hell, this is only the third one they've ever thrown in their entire existence, and its a relatively small event at that, 2,500? Not that big. They didn't predict that there would be this level of demand, true, but they couldn't really fix that, who knows how many months in advance they had to reserve the hall. Its kinda a disaster, but it all sorta works out. But here's the thing, the best event companies in the world, who put on events far larger than this, all have the same problem. Every. Last. One of them. The book of mormon in Denver sold like tens of thousands of tickets. IN AN HOUR. their website was completely down during it, cause it got DDOS'd PAX tickets have the same problem, Blizzcon tickets, Redrocks ampitheatre here in Colorado suffers from it ALL THE TIME. And Scalpers -always- get tickets to sell, they -always- find a way and they always sell them off at exorbitant prices. Welcome to the world of ticket sales, this is a problem that companies whos whole business model revolves around the sales of tickets suffer from And you expect a dreamy software company like valve to execute this better on their third try than companies who do this every day, year in year out, hundreds of events and STILL suffer from occasionally Please. Just please. If you didn't think this was gonna be a chaotic mess from the start then you're just as dreamy as valve themselves As for the market to resell? The theatres provide that just by their own existence. Scalpers just hang around a block away and sell tickets. Same thing -.- congratulations you elaborated and argued ad nauseum a point that was never made. I specifically stated that all of the issues you bring up over and over again were expected. I have no problem with the server issues, the massive demand, or quick sell out. My only problem with the entire ordeal was that Valve didn't do the slightest bit of quality assurance when it came to scalping (at least make an effort to thwart the problem) in fact, they did just about the worst job they could possibly do as they provided a service to re-sell the tickets at huge mark-up on their very own site. I argued this was a colossal oversight by the event manager. If you think this is not an oversight and is completely fine, please argue that point of view. Everything you just posted about I already acknowledged as being acceptable. I'll quote my post again for you: Valve's goof is not the same as other major events. Fast sell outs, connection issues and scalping is expected, that's standard. Companies still try and reduce the scalping effect through various means: barcodes, names on tickets, ID requirements, purchase limits. Valve made almost zero effort towards preventing scalping and even including an easy built in system to do it. That's a huge oversight failure and customers have a legitimate gripe. So again, unless you're arguing it was a good idea to allow the tickets to be sellable at huge markup in the Valve run marketplace immediately after purchase, it sounds like we're in agreement and you can stop trolling or whatever it is you were trying to do earlier. Technically Valve made more blunders than just the marketplace ordeal but they are much less egregious. For instance, why release the compendium at the same time as the live tickets? You have to figure your site is going to completely shit on by constant refreshes, why add insult to injury? The compendium could be released tomorrow, a week, two weeks or even two months from now with little impact. They created unneeded server strain when they should have expected crippling traffic from the live ticket sale. Valve goofed, plain and simple. Would you rather the tickets be sellable with a huge markup in an unreliable way on other sites? At least the valve market is safe.
To be fair I think the solution is twofold:
a) Bigger venue.
b) Decentralize the ticket buying. If Valve finds a way to sell tickets to e.g. TL.net, gg.net etc. and allows them to sell them to their userbase on slightly modified conditions it would work out much better. Alternatively find ways to make the teams sell them, including a small markup for their pennants. Stuff like that works great for concerts with a high ratio of interested people to actual space available.
It all starts with the bigger venue though. Worst case (if Valve are supersmart they can still do this for this year) make a small festival out of it either in the same city or somewhere else where you re-stream the event in front of a large audience for a bit cheaper than the regular price.
Just gotta work outside the box a little, Valve style.
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On May 08 2013 14:36 Skullflower wrote:
I need friends period
we all need friends, else we wouldnt be on tl
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EPT
