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Blogs > HeavOnEarth
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HeavOnEarth
Profile Blog Joined March 2008
United States7087 Posts
Last Edited: 2008-12-26 06:48:41
December 26 2008 06:18 GMT
#1
There's this online SAT prep/ college admissions service i paid about 169/month for that I'm trying to cancel,
BUT THEY WON'T LET ME

+ Show Spoiler +
Dear Nam Tran,





This email is a follow up to your inquiry about cancellation of service. Please refer to the Client Acknowledgments and Certification sections of your College Admissions Assistance (CAA) Service Agreement. With respect to your request for cancellation, the Service Agreement you signed at the workshop included a standard three business-day cancellation provision which is in accordance with federal requirements. Our representative at the workshop informed you of the cancellation policy as indicated by your signature on the agreement. We regret that we cannot accept any cancellations after that time period.



As listed in the Client Acknowledgments section, you acknowledged that CAA has already incurred many of the costs necessary to initiate and provide services, therefore, failure to utilize any, or all of the items in the "Program Description," for any reason does not entitle the Client to receive a refund of monies paid or a release from payment obligations.



If you believe you have a special circumstance that you wish the company to consider, you may submit your request in writing to College Admissions Assistance, LLC, ATTN: Accounting Department, 2225 E. Randol Mill Rd., Suite 300, Arlington, Texas 76011, along with any documentation you would like us to consider regarding your specific circumstances.



We encourage you to take full advantage of the services you have purchased from College Admissions Assistance and your CAA Coaching Team stands ready to help you and your student. Please do not hesitate to contact your Coaching Team toll free at 1-866-642-4751, Monday-Friday, 7am-10pm CST, for questions or assistance with the program. If a coach is unable to take your call, please leave a message and our coaching staff will call back as soon as possible.



Thank you,



Patrick Bowen

Accounts Manager


Bullshit. When me and my dad applied to the admission we out front directly asked them if there were any cancellation fees AND we asked "We can cancel at anytime right?"
He was like LOLYASHUR ANYTIME BUDDI -fucking prick
So i skim through the carbon copy of where we signed, and yay
guess what is there in big bold letters, posed as if to mock me-
You, the buyer, my cancel this transction, in writing, any time prior to midnight of the third business day after the date of this transaction. SEe the Notice of Cancellation form on the back of this document for an...blahblah. Fuck

AND I FUCKING KNEW SOME SHIT WAS UP, but i didn't feel like wasting 5 hours( we had to wait in a waiting room rofl. ) and not at least do something for a month, so instead of paying 1,995 up front, i decided to get the 169/month contract for a year , so Hey, if i didn't want it, i could just cancel right? zzz




*
"come korea next time... FXO house... 10 korean, 10 korean"
micronesia
Profile Blog Joined July 2006
United States24813 Posts
Last Edited: 2008-12-26 06:28:20
December 26 2008 06:24 GMT
#2
I don't know the details but I wouldn't give up on getting it cancelled... even if you are willing to pay some kind of fee or take some hit. Being obligated to make payments for a year on a service you don't want is pretty extreme.

edit: tell them the representative lied to you as part of your defense

Inflate the story if you have to. 'Remember' what they said to your favor.

If they really want to they can say 'signature of documentation = gg' in which case they can just claim they will take legal action against you if you don't pay, but if they are smart they won't let it get to that (don't assume they are smart though).
ModeratorThere are animal crackers for people and there are people crackers for animals.
HeavOnEarth
Profile Blog Joined March 2008
United States7087 Posts
December 26 2008 06:30 GMT
#3
That's it though, making a defense, pleading , calling a lawyer.
I have no money, no time, neither does my dad.
And i've done this once before(appealing ) - to no avail-

[image loading]



we're pretty much just bending over and taking it.
"come korea next time... FXO house... 10 korean, 10 korean"
EmeraldSparks
Profile Blog Joined January 2008
United States1451 Posts
December 26 2008 06:31 GMT
#4
"We have special circumstances, your representative lied to us and we'd like our money back or we'll complain to the relevant authorities."
But why?
HeavOnEarth
Profile Blog Joined March 2008
United States7087 Posts
Last Edited: 2008-12-26 06:35:21
December 26 2008 06:34 GMT
#5
That's pretty cute, i think i'll try that for shits and giggles. Sec.
oh jesus christ i have to mail them, Convenient. seeing how their entire business is online, this just happens to be mail and order.
"come korea next time... FXO house... 10 korean, 10 korean"
micronesia
Profile Blog Joined July 2006
United States24813 Posts
December 26 2008 06:35 GMT
#6
On December 26 2008 15:30 HeavOnEarth wrote:
That's it though, making a defense, pleading , calling a lawyer.
I have no money, no time, neither does my dad.
And i've done this once before(appealing ) - to no avail-

[image loading]



we're pretty much just bending over and taking it.

Exactly how have they prevented you from repeatedly bugging them? No lawyer involved.

Also agree ^
ModeratorThere are animal crackers for people and there are people crackers for animals.
micronesia
Profile Blog Joined July 2006
United States24813 Posts
December 26 2008 06:35 GMT
#7
On December 26 2008 15:34 HeavOnEarth wrote:
That's pretty cute, i think i'll try that for shits and giggles. Sec.
oh jesus christ i have to mail them, Convenient. seeing how their entire business is online, this just happens to be mail and order.

Don't do it from a perspective of give me back my money; do it from a perspective of get me out of future payments.
ModeratorThere are animal crackers for people and there are people crackers for animals.
EmeraldSparks
Profile Blog Joined January 2008
United States1451 Posts
December 26 2008 06:36 GMT
#8
You've got time; maybe you want to take a while to make sure you've got all the details sorted out, like maybe which bureau is actually in charge of this kind of stuff, etc.
But why?
HeavOnEarth
Profile Blog Joined March 2008
United States7087 Posts
Last Edited: 2008-12-26 06:41:29
December 26 2008 06:38 GMT
#9
On December 26 2008 15:35 micronesia wrote:
Show nested quote +
On December 26 2008 15:34 HeavOnEarth wrote:
That's pretty cute, i think i'll try that for shits and giggles. Sec.
oh jesus christ i have to mail them, Convenient. seeing how their entire business is online, this just happens to be mail and order.

Don't do it from a perspective of give me back my money; do it from a perspective of get me out of future payments.

Yeah that former i never really thought about ...seeing how i did use their service, it's just -I've only been in this for 4 months....and thats another 1,500$ basiscally
"come korea next time... FXO house... 10 korean, 10 korean"
EmeraldSparks
Profile Blog Joined January 2008
United States1451 Posts
December 26 2008 06:41 GMT
#10
Maybe you should take down the password / name if you plan to negotiate with them, just a thought.
But why?
HeavOnEarth
Profile Blog Joined March 2008
United States7087 Posts
Last Edited: 2008-12-26 06:47:13
December 26 2008 06:42 GMT
#11
I never really planned to negotiate to begin with i talked over this with my dad and he's like Sigh we're fucked, hope you learn from this
and im like meh i have FASFA stuff/ mid terms/ lab reports/UT quest assignments... list goes on to catch up on in 3 weeks ... and i also plan on having fun this winter break, hopefully thats not too absurd=/

but i'll still take down the thing, it was just my way of venting about this whole thing, i hate making my parents pay for shit=/
"come korea next time... FXO house... 10 korean, 10 korean"
cgrinker
Profile Blog Joined December 2007
United States3824 Posts
December 26 2008 06:46 GMT
#12
looks like they nailed you homie. That sucks
Durak
Profile Blog Joined January 2008
Canada3685 Posts
December 26 2008 06:49 GMT
#13
I would absolutely not give up on this. Try what micronesia said.
azndsh
Profile Blog Joined August 2006
United States4447 Posts
December 26 2008 06:50 GMT
#14
If the representative lied to you, then you have a pretty good case...
Xeris
Profile Blog Joined July 2005
Iran17695 Posts
December 26 2008 06:51 GMT
#15
that's a lesson: read contract details and shit before signing.
twitter.com/xerislight -- follow me~~
HeavOnEarth
Profile Blog Joined March 2008
United States7087 Posts
Last Edited: 2008-12-26 06:54:30
December 26 2008 06:53 GMT
#16
On December 26 2008 15:51 Xeris wrote:
that's a lesson: read contract details and shit before signing.

yup=/ that's what i've thhought
don't evne ask the middleman; they're all lying in some way. hell, they might not even know they're lying...
"come korea next time... FXO house... 10 korean, 10 korean"
Physician *
Profile Blog Joined January 2004
United States4146 Posts
December 26 2008 06:57 GMT
#17
- reminds me of the college prep guys in the movie How I Got Into College lol.. don't worry man, he ended up getting the girl and college.
"I have beheld the births of negative-suns and borne witness to the entropy of entire realities...."
HeavOnEarth
Profile Blog Joined March 2008
United States7087 Posts
Last Edited: 2008-12-26 07:08:39
December 26 2008 06:58 GMT
#18
on another note , im a certified asshole!
http://electricpulp.com/guykawasaki/arse/
"come korea next time... FXO house... 10 korean, 10 korean"
Aerox
Profile Blog Joined September 2004
Malaysia1213 Posts
December 26 2008 07:17 GMT
#19
On December 26 2008 15:50 azndsh wrote:
If the representative lied to you, then you have a pretty good case...

"Eyes in the sky."
Fontong
Profile Blog Joined December 2007
United States6454 Posts
December 26 2008 07:20 GMT
#20
God so there isn't any way you can talk to them in person? Otherwise I would just go in and argue with the guy at the front desk until the manager comes out and takes yur side, which is usually what happens.

But if it is all online...probably you are fucked, tracing the IP and firebombing them is probably the only method of recourse.
[SECRET FONT] "Dragoon bunker"
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