• Log InLog In
  • Register
Liquid`
Team Liquid Liquipedia
EDT 00:57
CEST 06:57
KST 13:57
  • Home
  • Forum
  • Calendar
  • Streams
  • Liquipedia
  • Features
  • Store
  • EPT
  • TL+
  • StarCraft 2
  • Brood War
  • Smash
  • Heroes
  • Counter-Strike
  • Overwatch
  • Liquibet
  • Fantasy StarCraft
  • TLPD
  • StarCraft 2
  • Brood War
  • Blogs
Forum Sidebar
Events/Features
News
Featured News
Code S Season 1 - RO8 Preview4[ASL21] Ro8 Preview Pt2: Progenitors8Code S Season 1 - RO12 Group A: Rogue, Percival, Solar, Zoun13[ASL21] Ro8 Preview Pt1: Inheritors16[ASL21] Ro16 Preview Pt2: All Star10
Community News
Maestros of The Game 2 announcement and schedule !7Weekly Cups (April 27-May 4): Clem takes triple0RSL Revival: Season 5 - Qualifiers and Main Event12Code S Season 1 (2026) - RO12 Results12026 GSL Season 1 Qualifiers25
StarCraft 2
General
Code S Season 1 - RO8 Preview Behind the Blue - Team Liquid History Book Weekly Cups (April 27-May 4): Clem takes triple Blizzard Classic Cup @ BlizzCon 2026 - $100k prize pool Code S Season 1 (2026) - RO12 Results
Tourneys
Maestros of The Game 2 announcement and schedule ! GSL Code S Season 1 (2026) Sea Duckling Open (Global, Bronze-Diamond) RSL Revival: Season 5 - Qualifiers and Main Event Sparkling Tuna Cup - Weekly Open Tournament
Strategy
Custom Maps
[D]RTS in all its shapes and glory <3 [A] Nemrods 1/4 players
External Content
Mutation # 524 Death and Taxes The PondCast: SC2 News & Results Mutation # 523 Firewall Mutation # 522 Flip My Base
Brood War
General
RepMastered™: replay sharing and analyzer site Quality of life changes in BW that you will like ? Tulbo's ASL S21 Ro8 Post-Review Why there arent any 256x256 pro maps? Do we have a pimpest plays list?
Tourneys
[ASL21] Ro8 Day 4 [Megathread] Daily Proleagues Escore Tournament StarCraft Season 2 Small VOD Thread 2.0
Strategy
Simple Questions, Simple Answers Fighting Spirit mining rates What's the deal with APM & what's its true value Any training maps people recommend?
Other Games
General Games
Stormgate/Frost Giant Megathread Daigo vs Menard Best of 10 Path of Exile Nintendo Switch Thread OutLive 25 (RTS Game)
Dota 2
The Story of Wings Gaming
League of Legends
G2 just beat GenG in First stand
Heroes of the Storm
Simple Questions, Simple Answers Heroes of the Storm 2.0
Hearthstone
Deck construction bug Heroes of StarCraft mini-set
TL Mafia
Vanilla Mini Mafia Mafia Game Mode Feedback/Ideas TL Mafia Community Thread Five o'clock TL Mafia
Community
General
US Politics Mega-thread European Politico-economics QA Mega-thread UK Politics Mega-thread The Letting Off Steam Thread Canadian Politics Mega-thread
Fan Clubs
The IdrA Fan Club
Media & Entertainment
Anime Discussion Thread [Manga] One Piece [Req][Books] Good Fantasy/SciFi books
Sports
2024 - 2026 Football Thread McBoner: A hockey love story Formula 1 Discussion
World Cup 2022
Tech Support
streaming software Strange computer issues (software) [G] How to Block Livestream Ads
TL Community
The Automated Ban List
Blogs
How EEG Data Can Predict Gam…
TrAiDoS
ramps on octagon
StaticNine
Funny Nicknames
LUCKY_NOOB
Customize Sidebar...

Website Feedback

Closed Threads



Active: 1826 users

XFX Warranty Legal??

Blogs > theshin2007
Post a Reply
theshin2007
Profile Blog Joined March 2010
United States133 Posts
September 15 2010 05:44 GMT
#1
Hey guys
Essentially what has happened is that I have just now realized that I was supposed to register my video card (XFX 5850) online with XFX. I did some searching to find out if they would honor the warranty, should I need it, and I have come across numerous sources saying they could not help. My video card is fine right now but I want it registered so that I can take advantage of their DOUBLE LIFETIME WARRANTY should I ever need it. In my research I came across this:

+ Show Spoiler +
TITLE 16 - COMMERCIAL PRACTICES

CHAPTER I - FEDERAL TRADE COMMISSION

SUBCHAPTER G - RULES, REGULATIONS, STATEMENTS AND INTERPRETATIONS UNDER THE MAGNUSON - MOSS WARRANTY ACT

PART 700 - INTERPRETATIONS OF MAGNUSON - MOSS WARRANTY ACT

700.7 - Use of warranty registration cards.

(a) Under section 104(b)(1) of the Act a warrantor offering a full warranty may not impose on consumers any duty other than notification of a defect as a condition of securing remedy of the defect or malfunction, unless such additional duty can be demonstrated by the warrantor to be reasonable. Warrantors have in the past stipulated the return of a warranty registration or similar card. By warranty registration card the Commission means a card which must be returned by the consumer shortly after purchase of the product and which is stipulated or implied in the warranty to be a condition precedent to warranty coverage and performance.

(b) A requirement that the consumer return a warranty registration card or a similar notice as a condition of performance under a full warranty is an unreasonable duty. Thus, a provision such as, This warranty is void unless the warranty registration card is returned to the warrantor is not permissible in a full warranty, nor is it permissible to imply such a condition in a full warranty.

(c) This does not prohibit the use of such registration cards where a warrantor suggests use of the card as one possible means of proof of the date the product was purchased. For example, it is permissible to provide in a full warranty that a consumer may fill out and return a card to place on file proof of the date the product was purchased. Any such suggestion to the consumer must include notice that failure to return the card will not affect rights under the warranty, so long as the consumer can show in a reasonable manner the date the product was purchased. Nor does this interpretation prohibit a seller from obtaining from purchasers at the time of sale information requested by the warrantor.


=1&query[frase]=700.7&query[fuente]=1065&query[pais_id]=US&query[textolibre]=700.7&sort=score]http://cfr.vlex.com/vid/700-7-use-warranty-cards-19637888?ix_resultado=1&query[ct_resultados]=1&query[frase]=700.7&query[fuente]=1065&query[pais_id]=US&query[textolibre]=700.7&sort=score

How can I use this to register my card and avoid future headache?

Chairman Ray
Profile Blog Joined December 2009
United States11903 Posts
September 15 2010 06:04 GMT
#2
Can you summarize what the warranty act says? I can't understand some of it. I just did a warranty exchange with my XFX 5850 last month, so I'm curious to know if this would affect me.
skyR
Profile Joined July 2009
Canada13817 Posts
September 15 2010 06:30 GMT
#3
This act only applies to full warranty, XFX provides one year of full warranty for their GPUs.

Double lifetime warranty is limited and is only available to those who register their purchase within 30 days.

So you're outta luck )=
Risen
Profile Blog Joined March 2010
United States7927 Posts
September 15 2010 06:48 GMT
#4
On September 15 2010 15:30 skyR wrote:
This act only applies to full warranty, XFX provides one year of full warranty for their GPUs.

Double lifetime warranty is limited and is only available to those who register their purchase within 30 days.

So you're outta luck )=


Unless yo shit breaks in under a year. Then you're g2g
Pufftrees Everyday>its like a rifter that just used X-Factor/Liquid'Nony: I hope no one lip read XD/Holyflare>it's like policy lynching but better/Resident Los Angeles bachelor
F.A.O.D.
Profile Blog Joined January 2010
100 Posts
Last Edited: 2010-09-15 14:48:26
September 15 2010 07:20 GMT
#5
for me XFX had one of the best experiences ever

my 8800 gt went to shit, but like you i forgot to register (who does that lol) so i just lied and said i bought it 30 days ago or whatever the limit was. They got me a new one within 2 days. they had great customer support compared to say, Acer which is one of the worst companies ever lol

oh and on top of that they actually have people that speak clear good english, not like most support lines where the guy is halfway around the world and speaks barely understandable english
ㅅ_ㅅ;;
theshin2007
Profile Blog Joined March 2010
United States133 Posts
September 15 2010 07:35 GMT
#6
ugh. I have an acer monitor......


Should I just fabricate a purchase date for the registration?
R04R
Profile Joined March 2009
United States1631 Posts
September 15 2010 07:48 GMT
#7
No, that's bad! It's up to you, but no one should advocate that you lie to them.
ô¿ô
inconsistent
Profile Blog Joined May 2010
United States11 Posts
September 15 2010 09:03 GMT
#8
On September 15 2010 15:30 skyR wrote:
This act only applies to full warranty, XFX provides one year of full warranty for their GPUs.

Double lifetime warranty is limited and is only available to those who register their purchase within 30 days.

So you're outta luck )=



I card I bought from EVGA (I know different company) that I didn't register at all and it died bout 4 years after. I called them and they still honored it so it's worth contacting the manufacturer at any rate.
Ancestral
Profile Blog Joined August 2007
United States3230 Posts
September 15 2010 12:06 GMT
#9
On September 15 2010 16:48 R04R wrote:
No, that's bad! It's up to you, but no one should advocate that you lie to them.

Haha...

You should definitely lie. If the company can't be bothered to figure out whether people are lying or not, then you should lie. They could have a pretty foolproof system to catch people I would think, so it must not matter that much to them.
The Nature and purpose of the martial way are universal; all selfish desires must be roasted in the tempering fires of hard training. - Masutatsu Oyama
ghermination
Profile Blog Joined April 2008
United States2851 Posts
September 15 2010 14:40 GMT
#10
Say that you've only had the card for a couple weeks. XFX is a nice company and will replace it, although their RMA process can take awhile.
U Gotta Skate.
tofucake
Profile Blog Joined October 2009
Hyrule19210 Posts
September 15 2010 14:59 GMT
#11
On September 15 2010 23:40 ghermination wrote:
Say that you've only had the card for a couple weeks. XFX is a nice company and will replace it, although their RMA process can take awhile.

1) Companies like XFX make 90% of their profit on customer service and such, so it's in their interest to keep you happy (unlike telephony companies, arg).

2) The law states that a company cannot require you to opt-in to a warranty. They can require you to fill out a card as a proof-of-purchase date thing, but if you have a receipt (brick & mortar) or you have a copy of the invoice and a copy of the tracking slip, or the tracking label off the package (online retail, eg Newegg), you still don't have to fill out a warranty card.

http://xfxforce.com/en-us/Features/DoubleLifetimeWarranty.aspx wrote:
All you have to do is register your card with us online within 30 days of purchase.

So, as long as you have the proper information, they have to honor the warranty....as long as you're in the US.
Liquipediaasante sana squash banana
skyR
Profile Joined July 2009
Canada13817 Posts
September 15 2010 15:54 GMT
#12
On September 15 2010 23:59 tofucake wrote:
Show nested quote +
http://xfxforce.com/en-us/Features/DoubleLifetimeWarranty.aspx wrote:
All you have to do is register your card with us online within 30 days of purchase.

So, as long as you have the proper information, they have to honor the warranty....as long as you're in the US.


They would be honoring the one year warranty. They aren't under any obligation to honor their double lifetime warranty if you didn't register the card..
theshin2007
Profile Blog Joined March 2010
United States133 Posts
September 15 2010 19:25 GMT
#13
Im just bummed because I bought the card because of this really good warranty, but it didnt say anywhere except on their website that i needed to register.
Please log in or register to reply.
Live Events Refresh
Replay Cast
00:00
2026 GSL S1: Ro8 Group A
EnkiAlexander 69
Liquipedia
OSC
22:00
OSC Elite Rising Star #19
Liquipedia
[ Submit Event ]
Live Streams
Refresh
StarCraft 2
Nina 57
StarCraft: Brood War
yabsab 52
Noble 13
Icarus 6
ZergMaN 4
Dota 2
monkeys_forever475
NeuroSwarm309
League of Legends
JimRising 691
Counter-Strike
Doublelift1631
Stewie2K0
Super Smash Bros
hungrybox1110
Other Games
summit1g6603
C9.Mang0599
WinterStarcraft464
RuFF_SC2100
Organizations
Counter-Strike
PGL2257
Other Games
gamesdonequick2193
StarCraft 2
Blizzard YouTube
StarCraft: Brood War
BSLTrovo
[ Show 13 non-featured ]
StarCraft 2
• AfreecaTV YouTube
• intothetv
• Kozan
• IndyKCrew
• LaughNgamezSOOP
• Migwel
• sooper7s
StarCraft: Brood War
• Azhi_Dahaki25
• BSLYoutube
• STPLYoutube
• ZZZeroYoutube
League of Legends
• Lourlo969
• Stunt341
Upcoming Events
CranKy Ducklings
5h 3m
RSL Revival
5h 3m
SHIN vs Bunny
ByuN vs Shameless
WardiTV Invitational
6h 3m
Krystianer vs TriGGeR
Cure vs Rogue
SC Evo League
8h 3m
uThermal 2v2 Circuit
10h 3m
BSL
14h 3m
Artosis vs TerrOr
spx vs StRyKeR
Replay Cast
19h 3m
Sparkling Tuna Cup
1d 5h
RSL Revival
1d 5h
Cure vs Zoun
Clem vs Lambo
WardiTV Invitational
1d 6h
[ Show More ]
BSL
1d 14h
Dewalt vs DragOn
Aether vs Jimin
GSL
2 days
Afreeca Starleague
2 days
Soma vs Leta
Wardi Open
2 days
Monday Night Weeklies
2 days
OSC
2 days
CranKy Ducklings
3 days
Afreeca Starleague
3 days
Light vs Flash
Replay Cast
4 days
Replay Cast
4 days
The PondCast
5 days
Replay Cast
5 days
RSL Revival
6 days
Korean StarCraft League
6 days
Liquipedia Results

Completed

Escore Tournament S2: W6
WardiTV TLMC #16
Nations Cup 2026

Ongoing

BSL Season 22
ASL Season 21
CSL 2026 SPRING (S20)
IPSL Spring 2026
KCM Race Survival 2026 Season 2
Acropolis #4
KK 2v2 League Season 1
SCTL 2026 Spring
RSL Revival: Season 5
2026 GSL S1
PGL Astana 2026
BLAST Rivals Spring 2026
IEM Rio 2026
PGL Bucharest 2026
Stake Ranked Episode 1
BLAST Open Spring 2026
ESL Pro League S23 Finals
ESL Pro League S23 Stage 1&2

Upcoming

BSL 22 Non-Korean Championship
YSL S3
Escore Tournament S2: W7
Escore Tournament S2: W8
CSLAN 4
Kung Fu Cup 2026 Grand Finals
HSC XXIX
uThermal 2v2 2026 Main Event
Maestros of the Game 2
2026 GSL S2
BLAST Bounty Summer 2026: Closed Qualifier
Stake Ranked Episode 3
XSE Pro League 2026
IEM Cologne Major 2026
Stake Ranked Episode 2
CS Asia Championships 2026
IEM Atlanta 2026
Asian Champions League 2026
TLPD

1. ByuN
2. TY
3. Dark
4. Solar
5. Stats
6. Nerchio
7. sOs
8. soO
9. INnoVation
10. Elazer
1. Rain
2. Flash
3. EffOrt
4. Last
5. Bisu
6. Soulkey
7. Mini
8. Sharp
Sidebar Settings...

Advertising | Privacy Policy | Terms Of Use | Contact Us

Original banner artwork: Jim Warren
The contents of this webpage are copyright © 2026 TLnet. All Rights Reserved.