• Log InLog In
  • Register
Liquid`
Team Liquid Liquipedia
EST 03:36
CET 09:36
KST 17:36
  • Home
  • Forum
  • Calendar
  • Streams
  • Liquipedia
  • Features
  • Store
  • EPT
  • TL+
  • StarCraft 2
  • Brood War
  • Smash
  • Heroes
  • Counter-Strike
  • Overwatch
  • Liquibet
  • Fantasy StarCraft
  • TLPD
  • StarCraft 2
  • Brood War
  • Blogs
Forum Sidebar
Events/Features
News
Featured News
RSL Revival - 2025 Season Finals Preview8RSL Season 3 - Playoffs Preview0RSL Season 3 - RO16 Groups C & D Preview0RSL Season 3 - RO16 Groups A & B Preview2TL.net Map Contest #21: Winners12
Community News
ComeBackTV's documentary on Byun's Career !8Weekly Cups (Dec 8-14): MaxPax, Clem, Cure win4Weekly Cups (Dec 1-7): Clem doubles, Solar gets over the hump1Weekly Cups (Nov 24-30): MaxPax, Clem, herO win2BGE Stara Zagora 2026 announced15
StarCraft 2
General
When will we find out if there are more tournament ComeBackTV's documentary on Byun's Career ! Weekly Cups (Dec 8-14): MaxPax, Clem, Cure win RSL Revival - 2025 Season Finals Preview Weekly Cups (Dec 1-7): Clem doubles, Solar gets over the hump
Tourneys
Winter Warp Gate Amateur Showdown #1: Sparkling Tuna Cup - Weekly Open Tournament $5,000+ WardiTV 2025 Championship RSL Offline Finals Info - Dec 13 and 14! Master Swan Open (Global Bronze-Master 2)
Strategy
Custom Maps
Map Editor closed ?
External Content
Mutation # 504 Retribution Mutation # 503 Fowl Play Mutation # 502 Negative Reinforcement Mutation # 501 Price of Progress
Brood War
General
BGH Auto Balance -> http://bghmmr.eu/ How Rain Became ProGamer in Just 3 Months FlaSh on: Biggest Problem With SnOw's Playstyle screp: Command line app to parse SC rep files [BSL21] RO8 Bracket & Prediction Contest
Tourneys
Small VOD Thread 2.0 [Megathread] Daily Proleagues [BSL21] WB SEMIFINALS - Saturday 21:00 CET [BSL21] RO8 - Day 2 - Sunday 21:00 CET
Strategy
Simple Questions, Simple Answers Game Theory for Starcraft Current Meta Fighting Spirit mining rates
Other Games
General Games
Nintendo Switch Thread Mechabellum Stormgate/Frost Giant Megathread PC Games Sales Thread Path of Exile
Dota 2
Official 'what is Dota anymore' discussion
League of Legends
Heroes of the Storm
Simple Questions, Simple Answers Heroes of the Storm 2.0
Hearthstone
Deck construction bug Heroes of StarCraft mini-set
TL Mafia
Mafia Game Mode Feedback/Ideas Survivor II: The Amazon Sengoku Mafia TL Mafia Community Thread
Community
General
US Politics Mega-thread Russo-Ukrainian War Thread Things Aren’t Peaceful in Palestine The Games Industry And ATVI YouTube Thread
Fan Clubs
White-Ra Fan Club
Media & Entertainment
Anime Discussion Thread [Manga] One Piece Movie Discussion!
Sports
2024 - 2026 Football Thread Formula 1 Discussion
World Cup 2022
Tech Support
Computer Build, Upgrade & Buying Resource Thread
TL Community
TL+ Announced Where to ask questions and add stream?
Blogs
The (Hidden) Drug Problem in…
TrAiDoS
I decided to write a webnov…
DjKniteX
James Bond movies ranking - pa…
Topin
Thanks for the RSL
Hildegard
Customize Sidebar...

Website Feedback

Closed Threads



Active: 1587 users

XFX Warranty Legal??

Blogs > theshin2007
Post a Reply
theshin2007
Profile Blog Joined March 2010
United States133 Posts
September 15 2010 05:44 GMT
#1
Hey guys
Essentially what has happened is that I have just now realized that I was supposed to register my video card (XFX 5850) online with XFX. I did some searching to find out if they would honor the warranty, should I need it, and I have come across numerous sources saying they could not help. My video card is fine right now but I want it registered so that I can take advantage of their DOUBLE LIFETIME WARRANTY should I ever need it. In my research I came across this:

+ Show Spoiler +
TITLE 16 - COMMERCIAL PRACTICES

CHAPTER I - FEDERAL TRADE COMMISSION

SUBCHAPTER G - RULES, REGULATIONS, STATEMENTS AND INTERPRETATIONS UNDER THE MAGNUSON - MOSS WARRANTY ACT

PART 700 - INTERPRETATIONS OF MAGNUSON - MOSS WARRANTY ACT

700.7 - Use of warranty registration cards.

(a) Under section 104(b)(1) of the Act a warrantor offering a full warranty may not impose on consumers any duty other than notification of a defect as a condition of securing remedy of the defect or malfunction, unless such additional duty can be demonstrated by the warrantor to be reasonable. Warrantors have in the past stipulated the return of a warranty registration or similar card. By warranty registration card the Commission means a card which must be returned by the consumer shortly after purchase of the product and which is stipulated or implied in the warranty to be a condition precedent to warranty coverage and performance.

(b) A requirement that the consumer return a warranty registration card or a similar notice as a condition of performance under a full warranty is an unreasonable duty. Thus, a provision such as, This warranty is void unless the warranty registration card is returned to the warrantor is not permissible in a full warranty, nor is it permissible to imply such a condition in a full warranty.

(c) This does not prohibit the use of such registration cards where a warrantor suggests use of the card as one possible means of proof of the date the product was purchased. For example, it is permissible to provide in a full warranty that a consumer may fill out and return a card to place on file proof of the date the product was purchased. Any such suggestion to the consumer must include notice that failure to return the card will not affect rights under the warranty, so long as the consumer can show in a reasonable manner the date the product was purchased. Nor does this interpretation prohibit a seller from obtaining from purchasers at the time of sale information requested by the warrantor.


=1&query[frase]=700.7&query[fuente]=1065&query[pais_id]=US&query[textolibre]=700.7&sort=score]http://cfr.vlex.com/vid/700-7-use-warranty-cards-19637888?ix_resultado=1&query[ct_resultados]=1&query[frase]=700.7&query[fuente]=1065&query[pais_id]=US&query[textolibre]=700.7&sort=score

How can I use this to register my card and avoid future headache?

Chairman Ray
Profile Blog Joined December 2009
United States11903 Posts
September 15 2010 06:04 GMT
#2
Can you summarize what the warranty act says? I can't understand some of it. I just did a warranty exchange with my XFX 5850 last month, so I'm curious to know if this would affect me.
skyR
Profile Joined July 2009
Canada13817 Posts
September 15 2010 06:30 GMT
#3
This act only applies to full warranty, XFX provides one year of full warranty for their GPUs.

Double lifetime warranty is limited and is only available to those who register their purchase within 30 days.

So you're outta luck )=
Risen
Profile Blog Joined March 2010
United States7927 Posts
September 15 2010 06:48 GMT
#4
On September 15 2010 15:30 skyR wrote:
This act only applies to full warranty, XFX provides one year of full warranty for their GPUs.

Double lifetime warranty is limited and is only available to those who register their purchase within 30 days.

So you're outta luck )=


Unless yo shit breaks in under a year. Then you're g2g
Pufftrees Everyday>its like a rifter that just used X-Factor/Liquid'Nony: I hope no one lip read XD/Holyflare>it's like policy lynching but better/Resident Los Angeles bachelor
F.A.O.D.
Profile Blog Joined January 2010
100 Posts
Last Edited: 2010-09-15 14:48:26
September 15 2010 07:20 GMT
#5
for me XFX had one of the best experiences ever

my 8800 gt went to shit, but like you i forgot to register (who does that lol) so i just lied and said i bought it 30 days ago or whatever the limit was. They got me a new one within 2 days. they had great customer support compared to say, Acer which is one of the worst companies ever lol

oh and on top of that they actually have people that speak clear good english, not like most support lines where the guy is halfway around the world and speaks barely understandable english
ㅅ_ㅅ;;
theshin2007
Profile Blog Joined March 2010
United States133 Posts
September 15 2010 07:35 GMT
#6
ugh. I have an acer monitor......


Should I just fabricate a purchase date for the registration?
R04R
Profile Joined March 2009
United States1631 Posts
September 15 2010 07:48 GMT
#7
No, that's bad! It's up to you, but no one should advocate that you lie to them.
ô¿ô
inconsistent
Profile Blog Joined May 2010
United States11 Posts
September 15 2010 09:03 GMT
#8
On September 15 2010 15:30 skyR wrote:
This act only applies to full warranty, XFX provides one year of full warranty for their GPUs.

Double lifetime warranty is limited and is only available to those who register their purchase within 30 days.

So you're outta luck )=



I card I bought from EVGA (I know different company) that I didn't register at all and it died bout 4 years after. I called them and they still honored it so it's worth contacting the manufacturer at any rate.
Ancestral
Profile Blog Joined August 2007
United States3230 Posts
September 15 2010 12:06 GMT
#9
On September 15 2010 16:48 R04R wrote:
No, that's bad! It's up to you, but no one should advocate that you lie to them.

Haha...

You should definitely lie. If the company can't be bothered to figure out whether people are lying or not, then you should lie. They could have a pretty foolproof system to catch people I would think, so it must not matter that much to them.
The Nature and purpose of the martial way are universal; all selfish desires must be roasted in the tempering fires of hard training. - Masutatsu Oyama
ghermination
Profile Blog Joined April 2008
United States2851 Posts
September 15 2010 14:40 GMT
#10
Say that you've only had the card for a couple weeks. XFX is a nice company and will replace it, although their RMA process can take awhile.
U Gotta Skate.
tofucake
Profile Blog Joined October 2009
Hyrule19178 Posts
September 15 2010 14:59 GMT
#11
On September 15 2010 23:40 ghermination wrote:
Say that you've only had the card for a couple weeks. XFX is a nice company and will replace it, although their RMA process can take awhile.

1) Companies like XFX make 90% of their profit on customer service and such, so it's in their interest to keep you happy (unlike telephony companies, arg).

2) The law states that a company cannot require you to opt-in to a warranty. They can require you to fill out a card as a proof-of-purchase date thing, but if you have a receipt (brick & mortar) or you have a copy of the invoice and a copy of the tracking slip, or the tracking label off the package (online retail, eg Newegg), you still don't have to fill out a warranty card.

http://xfxforce.com/en-us/Features/DoubleLifetimeWarranty.aspx wrote:
All you have to do is register your card with us online within 30 days of purchase.

So, as long as you have the proper information, they have to honor the warranty....as long as you're in the US.
Liquipediaasante sana squash banana
skyR
Profile Joined July 2009
Canada13817 Posts
September 15 2010 15:54 GMT
#12
On September 15 2010 23:59 tofucake wrote:
Show nested quote +
http://xfxforce.com/en-us/Features/DoubleLifetimeWarranty.aspx wrote:
All you have to do is register your card with us online within 30 days of purchase.

So, as long as you have the proper information, they have to honor the warranty....as long as you're in the US.


They would be honoring the one year warranty. They aren't under any obligation to honor their double lifetime warranty if you didn't register the card..
theshin2007
Profile Blog Joined March 2010
United States133 Posts
September 15 2010 19:25 GMT
#13
Im just bummed because I bought the card because of this really good warranty, but it didnt say anywhere except on their website that i needed to register.
Please log in or register to reply.
Live Events Refresh
Next event in 1h 24m
[ Submit Event ]
Live Streams
Refresh
StarCraft 2
Livibee 40
StarCraft: Brood War
Sea 3170
Calm 1756
Horang2 882
Leta 507
Larva 450
Light 172
Mong 65
Nal_rA 64
NotJumperer 5
League of Legends
JimRising 565
Heroes of the Storm
Khaldor94
Other Games
summit1g8464
Happy471
XaKoH 114
Trikslyr25
Organizations
Other Games
gamesdonequick1030
StarCraft: Brood War
UltimateBattle 73
lovetv 8
StarCraft 2
Blizzard YouTube
StarCraft: Brood War
BSLTrovo
sctven
[ Show 12 non-featured ]
StarCraft 2
• practicex 134
• AfreecaTV YouTube
• intothetv
• Kozan
• IndyKCrew
• LaughNgamezSOOP
• Migwel
• sooper7s
StarCraft: Brood War
• BSLYoutube
• STPLYoutube
• ZZZeroYoutube
League of Legends
• HappyZerGling118
Upcoming Events
CranKy Ducklings
1h 24m
WardiTV 2025
2h 24m
Spirit vs Cure
Reynor vs MaxPax
SHIN vs TBD
Solar vs herO
Classic vs TBD
SC Evo League
3h 54m
Ladder Legends
10h 24m
BSL 21
11h 24m
Sziky vs Dewalt
eOnzErG vs Cross
Sparkling Tuna Cup
1d 1h
Ladder Legends
1d 8h
BSL 21
1d 11h
StRyKeR vs TBD
Bonyth vs TBD
Replay Cast
2 days
Wardi Open
2 days
[ Show More ]
Monday Night Weeklies
2 days
WardiTV Invitational
4 days
Replay Cast
5 days
WardiTV Invitational
5 days
ByuN vs Solar
Clem vs Classic
Cure vs herO
Reynor vs MaxPax
Liquipedia Results

Completed

Acropolis #4 - TS3
RSL Offline Finals
Kuram Kup

Ongoing

C-Race Season 1
IPSL Winter 2025-26
KCM Race Survival 2025 Season 4
YSL S2
BSL Season 21
Slon Tour Season 2
CSL Season 19: Qualifier 1
WardiTV 2025
META Madness #9
eXTREMESLAND 2025
SL Budapest Major 2025
ESL Impact League Season 8
BLAST Rivals Fall 2025
IEM Chengdu 2025
PGL Masters Bucharest 2025
Thunderpick World Champ.
CS Asia Championships 2025
ESL Pro League S22

Upcoming

CSL Season 19: Qualifier 2
CSL 2025 WINTER (S19)
BSL 21 Non-Korean Championship
Acropolis #4
IPSL Spring 2026
Bellum Gens Elite Stara Zagora 2026
HSC XXVIII
Big Gabe Cup #3
OSC Championship Season 13
ESL Pro League Season 23
PGL Cluj-Napoca 2026
IEM Kraków 2026
BLAST Bounty Winter 2026
BLAST Bounty Winter Qual
TLPD

1. ByuN
2. TY
3. Dark
4. Solar
5. Stats
6. Nerchio
7. sOs
8. soO
9. INnoVation
10. Elazer
1. Rain
2. Flash
3. EffOrt
4. Last
5. Bisu
6. Soulkey
7. Mini
8. Sharp
Sidebar Settings...

Advertising | Privacy Policy | Terms Of Use | Contact Us

Original banner artwork: Jim Warren
The contents of this webpage are copyright © 2025 TLnet. All Rights Reserved.