• Log InLog In
  • Register
Liquid`
Team Liquid Liquipedia
EDT 21:14
CEST 03:14
KST 10:14
  • Home
  • Forum
  • Calendar
  • Streams
  • Liquipedia
  • Features
  • Store
  • EPT
  • TL+
  • StarCraft 2
  • Brood War
  • Smash
  • Heroes
  • Counter-Strike
  • Overwatch
  • Liquibet
  • Fantasy StarCraft
  • TLPD
  • StarCraft 2
  • Brood War
  • Blogs
Forum Sidebar
Events/Features
News
Featured News
Serral wins HomeStory Cup 2914Serral wins Maestros of the Game 243ByuL, and the Limitations of Standard Play3Team Liquid Map Contest #22: Results and Winners7Code S Season 2 (2026): RO4 and Finals Preview12
Community News
Weekly Cups (July 27-Aug 2): SHIN's big week0SC4ALL II: Brood War - $2500 - Dec 5-67SC4ALL II announced - $10,000 prize pool, Dec 5-64PIG STY FESTIVAL 8.0! (13 - 23 August)11Neeb returns to progaming; rejoins ONSYDE17
StarCraft 2
General
Clem: "I don't have that much hope in Blizzard" Balance hotfix patch 5.0.16b (July 16) Neeb returns to progaming; rejoins ONSYDE SC4ALL II: StarCraft 2 Player Announcement 2/8 August World Ranking: Clem climbs to #2
Tourneys
Tasteless Time Warp: SC Evo Showmatch (May 25) SC4ALL II announced - $10,000 prize pool, Dec 5-6 Sparkling Tuna Cup - Weekly Open Tournament PIG STY FESTIVAL 8.0! (13 - 23 August) RSL Revival: Season 6 - Qualifiers and Main Event
Strategy
[G] Having the right mentality to improve
Custom Maps
Nexus Wars 2021 GUIDE [M] (2) Industrial Park
External Content
The PondCast: SC2 News & Results Mutation # 537 Hostile Territory Mutation # 536 Railroad Switch Mutation # 535 Assembly of Vengeance
Brood War
General
ASL22 General Discussion Data needed BGH Auto Balance -> http://bghmmr.eu/ BW General Discussion [Personal Project Share] Terran Defense v0.60
Tourneys
SC4ALL II: Brood War - $2500 - Dec 5-6 2v2v2v2 Tournament [Megathread] Daily Proleagues Escore Tournament - Season 3
Strategy
Any training maps people recommend? Fighting Spirit mining rates Simple Questions, Simple Answers Odyssey Mineral Stack Saturation
Other Games
General Games
Stormgate/Frost Giant Megathread ZeroSpace Early Access is Now Live! General RTS Discussion Thread Nintendo Switch Thread Beyond All Reason
Dota 2
Looking for a Dota Mentor Official 'what is Dota anymore' discussion
League of Legends
[TL LoL EUW IHs] Teemo shall perish TSM pausing esports and CLG Dead
Heroes of the Storm
Heroes of the Storm 2.0
Hearthstone
Deck construction bug
TL Mafia
TL Mafia Power Rank TL Mafia Community Thread NeO.D_StephenKing vs This Guy From 1 Million Dance
Community
General
US Politics Mega-thread European Politico-economics QA Mega-thread Russo-Ukrainian War Thread Artificial Intelligence Thread Things Aren’t Peaceful in Palestine
Fan Clubs
The Clem Fan Club INnoVation Fan Club The Scarlett Fan Club
Media & Entertainment
Movie Discussion! Anime Discussion Thread Series you have seen recently... [Req][Books] Good Fantasy/SciFi books
Sports
Football (Soccer) Thread TeamLiquid Health and Fitness Initiative For 2023 Formula 1 Discussion MLB/Baseball 2023 McBoner: A hockey love story
World Cup 2022
Tech Support
Computer Build, Upgrade & Buying Resource Thread Simple Questions Simple Answers FPS when play League Of Legend on laptop
TL Community
The Automated Ban List Northern Ireland Global Starcraft
Blogs
Please support my new stand…
Peanutsc
What is a Gamer?
TrAiDoS
Hello guys!
LIN1s
ASL S22 English Commentary…
namkraft
Poker (part 2)
Nebuchad
Customize Sidebar...

Website Feedback

Closed Threads



Active: 4232 users

XFX Warranty Legal??

Blogs > theshin2007
Post a Reply
theshin2007
Profile Blog Joined March 2010
United States133 Posts
September 15 2010 05:44 GMT
#1
Hey guys
Essentially what has happened is that I have just now realized that I was supposed to register my video card (XFX 5850) online with XFX. I did some searching to find out if they would honor the warranty, should I need it, and I have come across numerous sources saying they could not help. My video card is fine right now but I want it registered so that I can take advantage of their DOUBLE LIFETIME WARRANTY should I ever need it. In my research I came across this:

+ Show Spoiler +
TITLE 16 - COMMERCIAL PRACTICES

CHAPTER I - FEDERAL TRADE COMMISSION

SUBCHAPTER G - RULES, REGULATIONS, STATEMENTS AND INTERPRETATIONS UNDER THE MAGNUSON - MOSS WARRANTY ACT

PART 700 - INTERPRETATIONS OF MAGNUSON - MOSS WARRANTY ACT

700.7 - Use of warranty registration cards.

(a) Under section 104(b)(1) of the Act a warrantor offering a full warranty may not impose on consumers any duty other than notification of a defect as a condition of securing remedy of the defect or malfunction, unless such additional duty can be demonstrated by the warrantor to be reasonable. Warrantors have in the past stipulated the return of a warranty registration or similar card. By warranty registration card the Commission means a card which must be returned by the consumer shortly after purchase of the product and which is stipulated or implied in the warranty to be a condition precedent to warranty coverage and performance.

(b) A requirement that the consumer return a warranty registration card or a similar notice as a condition of performance under a full warranty is an unreasonable duty. Thus, a provision such as, This warranty is void unless the warranty registration card is returned to the warrantor is not permissible in a full warranty, nor is it permissible to imply such a condition in a full warranty.

(c) This does not prohibit the use of such registration cards where a warrantor suggests use of the card as one possible means of proof of the date the product was purchased. For example, it is permissible to provide in a full warranty that a consumer may fill out and return a card to place on file proof of the date the product was purchased. Any such suggestion to the consumer must include notice that failure to return the card will not affect rights under the warranty, so long as the consumer can show in a reasonable manner the date the product was purchased. Nor does this interpretation prohibit a seller from obtaining from purchasers at the time of sale information requested by the warrantor.


=1&query[frase]=700.7&query[fuente]=1065&query[pais_id]=US&query[textolibre]=700.7&sort=score]http://cfr.vlex.com/vid/700-7-use-warranty-cards-19637888?ix_resultado=1&query[ct_resultados]=1&query[frase]=700.7&query[fuente]=1065&query[pais_id]=US&query[textolibre]=700.7&sort=score

How can I use this to register my card and avoid future headache?

Chairman Ray
Profile Blog Joined December 2009
United States11903 Posts
September 15 2010 06:04 GMT
#2
Can you summarize what the warranty act says? I can't understand some of it. I just did a warranty exchange with my XFX 5850 last month, so I'm curious to know if this would affect me.
skyR
Profile Joined July 2009
Canada13817 Posts
September 15 2010 06:30 GMT
#3
This act only applies to full warranty, XFX provides one year of full warranty for their GPUs.

Double lifetime warranty is limited and is only available to those who register their purchase within 30 days.

So you're outta luck )=
Risen
Profile Blog Joined March 2010
United States7927 Posts
September 15 2010 06:48 GMT
#4
On September 15 2010 15:30 skyR wrote:
This act only applies to full warranty, XFX provides one year of full warranty for their GPUs.

Double lifetime warranty is limited and is only available to those who register their purchase within 30 days.

So you're outta luck )=


Unless yo shit breaks in under a year. Then you're g2g
Pufftrees Everyday>its like a rifter that just used X-Factor/Liquid'Nony: I hope no one lip read XD/Holyflare>it's like policy lynching but better/Resident Los Angeles bachelor
F.A.O.D.
Profile Blog Joined January 2010
100 Posts
Last Edited: 2010-09-15 14:48:26
September 15 2010 07:20 GMT
#5
for me XFX had one of the best experiences ever

my 8800 gt went to shit, but like you i forgot to register (who does that lol) so i just lied and said i bought it 30 days ago or whatever the limit was. They got me a new one within 2 days. they had great customer support compared to say, Acer which is one of the worst companies ever lol

oh and on top of that they actually have people that speak clear good english, not like most support lines where the guy is halfway around the world and speaks barely understandable english
ㅅ_ㅅ;;
theshin2007
Profile Blog Joined March 2010
United States133 Posts
September 15 2010 07:35 GMT
#6
ugh. I have an acer monitor......


Should I just fabricate a purchase date for the registration?
R04R
Profile Joined March 2009
United States1631 Posts
September 15 2010 07:48 GMT
#7
No, that's bad! It's up to you, but no one should advocate that you lie to them.
ô¿ô
inconsistent
Profile Blog Joined May 2010
United States11 Posts
September 15 2010 09:03 GMT
#8
On September 15 2010 15:30 skyR wrote:
This act only applies to full warranty, XFX provides one year of full warranty for their GPUs.

Double lifetime warranty is limited and is only available to those who register their purchase within 30 days.

So you're outta luck )=



I card I bought from EVGA (I know different company) that I didn't register at all and it died bout 4 years after. I called them and they still honored it so it's worth contacting the manufacturer at any rate.
Ancestral
Profile Blog Joined August 2007
United States3230 Posts
September 15 2010 12:06 GMT
#9
On September 15 2010 16:48 R04R wrote:
No, that's bad! It's up to you, but no one should advocate that you lie to them.

Haha...

You should definitely lie. If the company can't be bothered to figure out whether people are lying or not, then you should lie. They could have a pretty foolproof system to catch people I would think, so it must not matter that much to them.
The Nature and purpose of the martial way are universal; all selfish desires must be roasted in the tempering fires of hard training. - Masutatsu Oyama
ghermination
Profile Blog Joined April 2008
United States2851 Posts
September 15 2010 14:40 GMT
#10
Say that you've only had the card for a couple weeks. XFX is a nice company and will replace it, although their RMA process can take awhile.
U Gotta Skate.
tofucake
Profile Blog Joined October 2009
Hyrule19234 Posts
September 15 2010 14:59 GMT
#11
On September 15 2010 23:40 ghermination wrote:
Say that you've only had the card for a couple weeks. XFX is a nice company and will replace it, although their RMA process can take awhile.

1) Companies like XFX make 90% of their profit on customer service and such, so it's in their interest to keep you happy (unlike telephony companies, arg).

2) The law states that a company cannot require you to opt-in to a warranty. They can require you to fill out a card as a proof-of-purchase date thing, but if you have a receipt (brick & mortar) or you have a copy of the invoice and a copy of the tracking slip, or the tracking label off the package (online retail, eg Newegg), you still don't have to fill out a warranty card.

http://xfxforce.com/en-us/Features/DoubleLifetimeWarranty.aspx wrote:
All you have to do is register your card with us online within 30 days of purchase.

So, as long as you have the proper information, they have to honor the warranty....as long as you're in the US.
Liquipediaasante sana squash banana
skyR
Profile Joined July 2009
Canada13817 Posts
September 15 2010 15:54 GMT
#12
On September 15 2010 23:59 tofucake wrote:
Show nested quote +
http://xfxforce.com/en-us/Features/DoubleLifetimeWarranty.aspx wrote:
All you have to do is register your card with us online within 30 days of purchase.

So, as long as you have the proper information, they have to honor the warranty....as long as you're in the US.


They would be honoring the one year warranty. They aren't under any obligation to honor their double lifetime warranty if you didn't register the card..
theshin2007
Profile Blog Joined March 2010
United States133 Posts
September 15 2010 19:25 GMT
#13
Im just bummed because I bought the card because of this really good warranty, but it didnt say anywhere except on their website that i needed to register.
Please log in or register to reply.
Live Events Refresh
Replay Cast
00:00
SEL Masters #7
Liquipedia
[ Submit Event ]
Live Streams
Refresh
StarCraft 2
PiGStarcraft415
ViBE183
WinterStarcraft96
StarCraft: Brood War
Rain 3559
GuemChi 2434
Artosis 667
Dota 2
NeuroSwarm165
League of Legends
Doublelift6323
Counter-Strike
summit1g8655
tarik_tv4582
taco 95
minikerr32
Other Games
hungrybox1032
JimRising 485
C9.Mang0417
XaKoH 184
ToD174
Maynarde149
JuggernautJason65
Organizations
Other Games
gamesdonequick831
StarCraft 2
Blizzard YouTube
StarCraft: Brood War
BSLTrovo
[ Show 15 non-featured ]
StarCraft 2
• davetesta8
• OhrlRock 3
• AfreecaTV YouTube
• intothetv
• Kozan
• IndyKCrew
• LaughNgamezSOOP
• Migwel
• sooper7s
StarCraft: Brood War
• RayReign 12
• HerbMon 8
• iopq 1
• BSLYoutube
• STPLYoutube
• ZZZeroYoutube
Upcoming Events
The PondCast
8h 47m
OSC
8h 47m
INu's Battles
9h 47m
Percival vs Cure
Classic vs Clem
Replay Cast
22h 47m
Escore
1d 8h
IntoTheTV X SOOP
1d 9h
RSL Revival
2 days
herO vs SHIN
Clem vs Solar
Serral vs Rogue
RSL Revival
3 days
WardiTV Weekly
4 days
The Patches Monday
4 days
[ Show More ]
Sparkling Tuna Cup
5 days
PiG Sty Festival
5 days
PiGosaur Cup
5 days
Replay Cast
6 days
Kung Fu Cup
6 days
Replay Cast
6 days
Liquipedia Results

Completed

Proleague 2026-08-04
CranK Gathers Season 4: BW vs SC2 Team League
Eternal Conflict S2 Finale

Ongoing

KCM Race Survival 2026 Season 3
K-JUNGMAN
Acropolis #5
RSL Revival: Season 6
BLAST Bounty Summer 2026
BLAST Bounty Summer Qual
Stake Ranked Episode 3
XSE Pro League 2026
IEM Cologne Major 2026
Stake Ranked Episode 2
CS Asia Championships 2026

Upcoming

Escore Tournament S3: W6
Escore Tournament S3: W7
CSLAN 4
ASL Season 22
Escore Tournament S3: W8
Acropolis #5 - TRS
Blizzard Classic Cup 2026
HSC XXX
SC4ALL II: StarCraft II
Kung Fu Cup 2026 Grand Finals
PiG Sty Festival 8.0
Big Dog Cup 2026 Div 1
Thunderpick World Champ.
ESL Pro League Season 24
Stake Ranked Episode 4
Logitech G Connect 2026
SL StarSeries Fall 2026
FISSURE Playground #5
BLAST Open Fall 2026
Esports World Cup 2026
Esports World Cup 2026: LCQ
TLPD

1. ByuN
2. TY
3. Dark
4. Solar
5. Stats
6. Nerchio
7. sOs
8. soO
9. INnoVation
10. Elazer
1. Rain
2. Flash
3. EffOrt
4. Last
5. Bisu
6. Soulkey
7. Mini
8. Sharp
Sidebar Settings...

Advertising | Privacy Policy | Terms Of Use | Contact Us

Original banner artwork: Jim Warren
The contents of this webpage are copyright © 2026 TLnet. All Rights Reserved.