• Log InLog In
  • Register
Liquid`
Team Liquid Liquipedia
EDT 11:33
CEST 17:33
KST 00:33
  • Home
  • Forum
  • Calendar
  • Streams
  • Liquipedia
  • Features
  • Store
  • EPT
  • TL+
  • StarCraft 2
  • Brood War
  • Smash
  • Heroes
  • Counter-Strike
  • Overwatch
  • Liquibet
  • Fantasy StarCraft
  • TLPD
  • StarCraft 2
  • Brood War
  • Blogs
Forum Sidebar
Events/Features
News
Featured News
TL.net Map Contest #21: Voting6[ASL20] Ro4 Preview: Descent11Team TLMC #5: Winners Announced!3[ASL20] Ro8 Preview Pt2: Holding On9Maestros of the Game: Live Finals Preview (RO4)5
Community News
Weekly Cups (Oct 6-12): Four star herO65.0.15 Patch Balance Hotfix (2025-10-8)78Weekly Cups (Sept 29-Oct 5): MaxPax triples up3PartinG joins SteamerZone, returns to SC2 competition325.0.15 Balance Patch Notes (Live version)119
StarCraft 2
General
How to Block Australia, Brazil, Singapore Servers 5.0.15 Patch Balance Hotfix (2025-10-8) Revisiting the game after10 years and wow it's bad TL.net Map Contest #21: Voting The New Patch Killed Mech!
Tourneys
Crank Gathers Season 2: SC II Pro Teams LiuLi Cup - September 2025 Tournaments SC4ALL $6,000 Open LAN in Philadelphia Sparkling Tuna Cup - Weekly Open Tournament Master Swan Open (Global Bronze-Master 2)
Strategy
Custom Maps
External Content
Mutation # 495 Rest In Peace Mutation # 494 Unstable Environment Mutation # 493 Quick Killers Mutation # 492 Get Out More
Brood War
General
BW General Discussion Map with fog of war removed for one player? BW caster Sayle Pros React To: BarrackS + FlaSh Coaching vs SnOw After 20 seasons we have a lot of great maps
Tourneys
[ASL20] Semifinal B [ASL20] Semifinal A SC4ALL $1,500 Open Bracket LAN [Megathread] Daily Proleagues
Strategy
Relatively freeroll strategies Current Meta BW - ajfirecracker Strategy & Training Siegecraft - a new perspective
Other Games
General Games
Dawn of War IV Stormgate/Frost Giant Megathread Nintendo Switch Thread ZeroSpace Megathread Path of Exile
Dota 2
Official 'what is Dota anymore' discussion LiquidDota to reintegrate into TL.net
League of Legends
Heroes of the Storm
Simple Questions, Simple Answers Heroes of the Storm 2.0
Hearthstone
Deck construction bug Heroes of StarCraft mini-set
TL Mafia
SPIRED by.ASL Mafia {211640} TL Mafia Community Thread
Community
General
US Politics Mega-thread Things Aren’t Peaceful in Palestine Russo-Ukrainian War Thread Men's Fashion Thread Sex and weight loss
Fan Clubs
The herO Fan Club! The Happy Fan Club!
Media & Entertainment
[Manga] One Piece Anime Discussion Thread Movie Discussion!
Sports
2024 - 2026 Football Thread Formula 1 Discussion MLB/Baseball 2023 NBA General Discussion TeamLiquid Health and Fitness Initiative For 2023
World Cup 2022
Tech Support
SC2 Client Relocalization [Change SC2 Language] Linksys AE2500 USB WIFI keeps disconnecting Computer Build, Upgrade & Buying Resource Thread
TL Community
The Automated Ban List Recent Gifted Posts
Blogs
Inbreeding: Why Do We Do It…
Peanutsc
From Tilt to Ragequit:The Ps…
TrAiDoS
Customize Sidebar...

Website Feedback

Closed Threads



Active: 2017 users

XFX Warranty Legal??

Blogs > theshin2007
Post a Reply
theshin2007
Profile Blog Joined March 2010
United States133 Posts
September 15 2010 05:44 GMT
#1
Hey guys
Essentially what has happened is that I have just now realized that I was supposed to register my video card (XFX 5850) online with XFX. I did some searching to find out if they would honor the warranty, should I need it, and I have come across numerous sources saying they could not help. My video card is fine right now but I want it registered so that I can take advantage of their DOUBLE LIFETIME WARRANTY should I ever need it. In my research I came across this:

+ Show Spoiler +
TITLE 16 - COMMERCIAL PRACTICES

CHAPTER I - FEDERAL TRADE COMMISSION

SUBCHAPTER G - RULES, REGULATIONS, STATEMENTS AND INTERPRETATIONS UNDER THE MAGNUSON - MOSS WARRANTY ACT

PART 700 - INTERPRETATIONS OF MAGNUSON - MOSS WARRANTY ACT

700.7 - Use of warranty registration cards.

(a) Under section 104(b)(1) of the Act a warrantor offering a full warranty may not impose on consumers any duty other than notification of a defect as a condition of securing remedy of the defect or malfunction, unless such additional duty can be demonstrated by the warrantor to be reasonable. Warrantors have in the past stipulated the return of a warranty registration or similar card. By warranty registration card the Commission means a card which must be returned by the consumer shortly after purchase of the product and which is stipulated or implied in the warranty to be a condition precedent to warranty coverage and performance.

(b) A requirement that the consumer return a warranty registration card or a similar notice as a condition of performance under a full warranty is an unreasonable duty. Thus, a provision such as, This warranty is void unless the warranty registration card is returned to the warrantor is not permissible in a full warranty, nor is it permissible to imply such a condition in a full warranty.

(c) This does not prohibit the use of such registration cards where a warrantor suggests use of the card as one possible means of proof of the date the product was purchased. For example, it is permissible to provide in a full warranty that a consumer may fill out and return a card to place on file proof of the date the product was purchased. Any such suggestion to the consumer must include notice that failure to return the card will not affect rights under the warranty, so long as the consumer can show in a reasonable manner the date the product was purchased. Nor does this interpretation prohibit a seller from obtaining from purchasers at the time of sale information requested by the warrantor.


=1&query[frase]=700.7&query[fuente]=1065&query[pais_id]=US&query[textolibre]=700.7&sort=score]http://cfr.vlex.com/vid/700-7-use-warranty-cards-19637888?ix_resultado=1&query[ct_resultados]=1&query[frase]=700.7&query[fuente]=1065&query[pais_id]=US&query[textolibre]=700.7&sort=score

How can I use this to register my card and avoid future headache?

Chairman Ray
Profile Blog Joined December 2009
United States11903 Posts
September 15 2010 06:04 GMT
#2
Can you summarize what the warranty act says? I can't understand some of it. I just did a warranty exchange with my XFX 5850 last month, so I'm curious to know if this would affect me.
skyR
Profile Joined July 2009
Canada13817 Posts
September 15 2010 06:30 GMT
#3
This act only applies to full warranty, XFX provides one year of full warranty for their GPUs.

Double lifetime warranty is limited and is only available to those who register their purchase within 30 days.

So you're outta luck )=
Risen
Profile Blog Joined March 2010
United States7927 Posts
September 15 2010 06:48 GMT
#4
On September 15 2010 15:30 skyR wrote:
This act only applies to full warranty, XFX provides one year of full warranty for their GPUs.

Double lifetime warranty is limited and is only available to those who register their purchase within 30 days.

So you're outta luck )=


Unless yo shit breaks in under a year. Then you're g2g
Pufftrees Everyday>its like a rifter that just used X-Factor/Liquid'Nony: I hope no one lip read XD/Holyflare>it's like policy lynching but better/Resident Los Angeles bachelor
F.A.O.D.
Profile Blog Joined January 2010
100 Posts
Last Edited: 2010-09-15 14:48:26
September 15 2010 07:20 GMT
#5
for me XFX had one of the best experiences ever

my 8800 gt went to shit, but like you i forgot to register (who does that lol) so i just lied and said i bought it 30 days ago or whatever the limit was. They got me a new one within 2 days. they had great customer support compared to say, Acer which is one of the worst companies ever lol

oh and on top of that they actually have people that speak clear good english, not like most support lines where the guy is halfway around the world and speaks barely understandable english
ㅅ_ㅅ;;
theshin2007
Profile Blog Joined March 2010
United States133 Posts
September 15 2010 07:35 GMT
#6
ugh. I have an acer monitor......


Should I just fabricate a purchase date for the registration?
R04R
Profile Joined March 2009
United States1631 Posts
September 15 2010 07:48 GMT
#7
No, that's bad! It's up to you, but no one should advocate that you lie to them.
ô¿ô
inconsistent
Profile Blog Joined May 2010
United States11 Posts
September 15 2010 09:03 GMT
#8
On September 15 2010 15:30 skyR wrote:
This act only applies to full warranty, XFX provides one year of full warranty for their GPUs.

Double lifetime warranty is limited and is only available to those who register their purchase within 30 days.

So you're outta luck )=



I card I bought from EVGA (I know different company) that I didn't register at all and it died bout 4 years after. I called them and they still honored it so it's worth contacting the manufacturer at any rate.
Ancestral
Profile Blog Joined August 2007
United States3230 Posts
September 15 2010 12:06 GMT
#9
On September 15 2010 16:48 R04R wrote:
No, that's bad! It's up to you, but no one should advocate that you lie to them.

Haha...

You should definitely lie. If the company can't be bothered to figure out whether people are lying or not, then you should lie. They could have a pretty foolproof system to catch people I would think, so it must not matter that much to them.
The Nature and purpose of the martial way are universal; all selfish desires must be roasted in the tempering fires of hard training. - Masutatsu Oyama
ghermination
Profile Blog Joined April 2008
United States2851 Posts
September 15 2010 14:40 GMT
#10
Say that you've only had the card for a couple weeks. XFX is a nice company and will replace it, although their RMA process can take awhile.
U Gotta Skate.
tofucake
Profile Blog Joined October 2009
Hyrule19137 Posts
September 15 2010 14:59 GMT
#11
On September 15 2010 23:40 ghermination wrote:
Say that you've only had the card for a couple weeks. XFX is a nice company and will replace it, although their RMA process can take awhile.

1) Companies like XFX make 90% of their profit on customer service and such, so it's in their interest to keep you happy (unlike telephony companies, arg).

2) The law states that a company cannot require you to opt-in to a warranty. They can require you to fill out a card as a proof-of-purchase date thing, but if you have a receipt (brick & mortar) or you have a copy of the invoice and a copy of the tracking slip, or the tracking label off the package (online retail, eg Newegg), you still don't have to fill out a warranty card.

http://xfxforce.com/en-us/Features/DoubleLifetimeWarranty.aspx wrote:
All you have to do is register your card with us online within 30 days of purchase.

So, as long as you have the proper information, they have to honor the warranty....as long as you're in the US.
Liquipediaasante sana squash banana
skyR
Profile Joined July 2009
Canada13817 Posts
September 15 2010 15:54 GMT
#12
On September 15 2010 23:59 tofucake wrote:
Show nested quote +
http://xfxforce.com/en-us/Features/DoubleLifetimeWarranty.aspx wrote:
All you have to do is register your card with us online within 30 days of purchase.

So, as long as you have the proper information, they have to honor the warranty....as long as you're in the US.


They would be honoring the one year warranty. They aren't under any obligation to honor their double lifetime warranty if you didn't register the card..
theshin2007
Profile Blog Joined March 2010
United States133 Posts
September 15 2010 19:25 GMT
#13
Im just bummed because I bought the card because of this really good warranty, but it didnt say anywhere except on their website that i needed to register.
Please log in or register to reply.
Live Events Refresh
OSC
12:00
King of the Hill #227
WardiTV813
IndyStarCraft 196
Liquipedia
[ Submit Event ]
Live Streams
Refresh
StarCraft 2
LamboSC2 232
IndyStarCraft 196
StarCraft: Brood War
Britney 36444
Calm 7216
Hyuk 6364
Rain 3623
Flash 2128
Soma 971
Mini 750
EffOrt 716
Light 608
ZerO 568
[ Show more ]
Stork 364
Larva 364
firebathero 357
Snow 280
PianO 239
BeSt 221
Hyun 202
hero 132
Soulkey 129
Rush 81
Backho 77
Mind 69
Barracks 60
Sea.KH 51
Mong 45
JYJ39
Free 38
Killer 36
zelot 33
Aegong 22
scan(afreeca) 17
Movie 16
Terrorterran 14
Dota 2
qojqva4700
syndereN511
Fuzer 180
Counter-Strike
allub140
Heroes of the Storm
XaKoH 108
Other Games
singsing2484
B2W.Neo903
hiko792
Mlord395
Hui .276
Lowko272
crisheroes244
KnowMe199
Sick170
XcaliburYe149
C9.Mang086
Beastyqt84
ArmadaUGS68
Rex27
ZerO(Twitch)16
Dewaltoss1
Organizations
StarCraft 2
Blizzard YouTube
StarCraft: Brood War
BSLTrovo
sctven
[ Show 16 non-featured ]
StarCraft 2
• intothetv
• AfreecaTV YouTube
• Kozan
• IndyKCrew
• LaughNgamezSOOP
• Migwel
• sooper7s
StarCraft: Brood War
• Michael_bg 5
• BSLYoutube
• STPLYoutube
• ZZZeroYoutube
Dota 2
• C_a_k_e 2897
• Noizen42
• lizZardDota237
League of Legends
• TFBlade834
Other Games
• Shiphtur163
Upcoming Events
Wardi Open
19h 28m
CranKy Ducklings
1d 18h
Safe House 2
2 days
Sparkling Tuna Cup
2 days
Safe House 2
3 days
Tenacious Turtle Tussle
6 days
The PondCast
6 days
Liquipedia Results

Completed

Acropolis #4 - TS2
WardiTV TLMC #15
HCC Europe

Ongoing

BSL 21 Points
ASL Season 20
CSL 2025 AUTUMN (S18)
C-Race Season 1
IPSL Winter 2025-26
EC S1
Thunderpick World Champ.
CS Asia Championships 2025
ESL Pro League S22
StarSeries Fall 2025
FISSURE Playground #2
BLAST Open Fall 2025
BLAST Open Fall Qual
Esports World Cup 2025
BLAST Bounty Fall 2025
BLAST Bounty Fall Qual
IEM Cologne 2025

Upcoming

SC4ALL: Brood War
BSL Season 21
BSL 21 Team A
RSL Offline Finals
RSL Revival: Season 3
Stellar Fest
SC4ALL: StarCraft II
CranK Gathers Season 2: SC II Pro Teams
eXTREMESLAND 2025
ESL Impact League Season 8
SL Budapest Major 2025
BLAST Rivals Fall 2025
IEM Chengdu 2025
PGL Masters Bucharest 2025
TLPD

1. ByuN
2. TY
3. Dark
4. Solar
5. Stats
6. Nerchio
7. sOs
8. soO
9. INnoVation
10. Elazer
1. Rain
2. Flash
3. EffOrt
4. Last
5. Bisu
6. Soulkey
7. Mini
8. Sharp
Sidebar Settings...

Advertising | Privacy Policy | Terms Of Use | Contact Us

Original banner artwork: Jim Warren
The contents of this webpage are copyright © 2025 TLnet. All Rights Reserved.