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On August 20th I bought the Death adder Reloaded (3500 infra red version) at Future Shop, along with a Steelseries QCK pad.
For the first couple days all was smooth as silk...but after the first week I noticed the mouse was dragging on the bottom. After 2 weeks the feet were obviously worn, and now it scrapes enough that the sticker on the bottom has most of the font rubbed off.
Contacted Razer support, and got some automated response about "You can buy feet here, they are worn out". Should I try recontacting them and explaining this again, or is Razer simply incompetent and I would be better returning this mouse and getting a steelseries/Logitech mouse?
I'm finding it amazingly comfortable and responsive (far better than my mx518) but this issue is unheard of....My 518 still works great after 4 years, no feet needed, and after 2 years my Fata1ity 1010 had the left click die before anything else went wonky.
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the mouse pads on the bottom of the mouse are already worn down? i own a death adder myself, and i think that the white mouse pads on the bottom of the mouse are made of Teflon... they should not be wearing down.... in fact im just really confused, could you post some pictures?
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konadora
Singapore66358 Posts
what? i've been using my deathadder for almost a year, maybe longer. it shouldn't be happening so fast o_O
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My death adder has worked since it was released. (few years)... I am not sure what was making your feet wear... if you think its how you hold the mouse or etc.. I would suggest trying to get a new mouse.. but me and some others have never really had problems with the teflon pads that razer comes with.
Also... I have 2 different pads i use.. a alienware plastic large pad (pretty thin) and a steel pad.
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Perhaps faulty feet then...I will exchange my deathadder and see if it makes a difference.
Unfortunately the camera on my phone blows, but the bottom is scratched up/worn everywhere but a circle around each of the mouse feet. Mouse feet are like 1mm thick, it's barely higher than the height of the base. I do play about 10 hours a day (I have no life atm, at home waiting on a contract) but still...3 weeks.
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Damn, the feet died that fast? I use a QCK Mass so I know what you mean about how smooth it feels, but I've had my current Microsoft IME 3.0 for almost a year now and the feet are still fine, and thats considering I'm not ALWAYS using my mousepad, like when I use my mouse on a textbook on my bed, or when I go to work and just use it on the hard desk.
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That's probably just a defect in your mouse. I've had my Death Adder for about 6 months and the feet are perfectly fine. In addition, cloth mouse pads don't wear down mouse feet as fast as plastic/metal/glass pads. Qck pads should allow you to keep the same mouse feet for two years before having to replace them, and that's with ~4 hours of gaming a day. Definitely exchange it for a new one.
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the mouse feet are made out of teflon, and its the same material for almost all high-end mice on the market right now. its not a mouse issue, its either your hand pressing down the mouse unusually hard or a mousepad with too high friction causing extreme wear.
as far as i can see what the razer support told you is in fact correct.
if you are certain its not your fault it would be nice to see a picture of the mouse bottom and the mousepad, maybe that would give a clue as to what went wrong.
you can buy new mouse feet here:
http://store.razerzone.com/store/razerusa/en_US/pd/productID.173851300/parentCategoryID.35096200/categoryId.35209400
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EPT
