Complaints about a moderator
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Mercy13
United States718 Posts
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Jaaaaasper
United States10225 Posts
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Complete
United States1864 Posts
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dAPhREAk
Nauru12397 Posts
On August 03 2013 13:47 Jaaaaasper wrote: you just created it. Say your bit. we all want to hear about your complaints about the LBGT thread and certain, yet to be named, moderators. | ||
Mercy13
United States718 Posts
On August 03 2013 13:48 Complete wrote: PM Hot_Bid. Thanks On August 03 2013 13:48 dAPhREAk wrote: we all want to hear about your complaints about the LBGT thread and certain, yet to be named, moderators. lol yep. Sorry though, I'd prefer to keep it private. | ||
micronesia
United States24342 Posts
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DefMatrixUltra
Canada1992 Posts
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KwarK
United States40776 Posts
On August 03 2013 13:33 Mercy13 wrote: Is there a way to discuss the conduct of a moderator with a member of the staff? This topic works. That said, I didn't do any moderating in that topic and when fugs (I believe) suggested that I was in some way hiding behind my position I told her to feel free to treat me like anyone else at which point she was rude to me and received no penalty (as I was being just as rude to her). As always, it is important to remember that staff on tl are volunteers, we are here because we love this site and want to be on it, I both moderate and use the general forum. I do however try to keep my roles separate when I do so. On August 03 2013 15:01 DefMatrixUltra wrote: Please be KwarK. It is me. | ||
Zealos
United Kingdom3570 Posts
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KwarK
United States40776 Posts
On August 04 2013 00:19 Zealos wrote: Little random side question. When a moderator gets into a heated debate with someone, then they start doing shit that deserves a ban, is it normally left to a different moderator to decide? Yes. | ||
KadaverBB
Germany25639 Posts
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dysl3xi3
4 Posts
I would like to point out that, even if you are a moderator, freedom of speech and freedom of self expression, if done without insults and profanities, should be respected on TeamLiquids page. I believe that a moderator, even if doing hers/his duty voluntarily, is representing TeamLiquid as a whole and therefore impacts the reputation of the entire staff and site. Of course a moderator is entitled to hers/his opinion and can express it in a way that is equally respectful. I believe though that throwing bans around (even if temporary), to show power over a viewer with whom the moderator disagrees, is a totalitarian behavior and leads to a bad reputation for TeamLiquid. It also sends out a message to others that totalitarian behavior is not only tolerated but accepted at TeamLiquids events. Would this be something the TeamLiquid decision makers do agree to, or is the general idea to impose rules upon viewers and visitors that don't reflect basic human rights? I am sincerely interested in the managers opinion about this fact. It is also very difficult to file a complaint if something happens that requires decision makers to step in. I am writing this post out of curiosity and in order to know if I will be part of this community in the future or not. TL is a long time established name in the ESports and SC2 scene. It would be a sad day for me personally to hear that moderators can behave like "mini-dictators" with a need to impose their opinion on members and viewers in a rigorous way without respect and dignity. Thank you in advance for your reply | ||
Zealously
East Gorteau22261 Posts
On June 01 2020 15:21 dysl3xi3 wrote: I assume that not many people are writing a complaint once they receive a unfair treatment from stream moderators or moderators in general. I would like to point out that, even if you are a moderator, freedom of speech and freedom of self expression, if done without insults and profanities, should be respected on TeamLiquids page. I believe that a moderator, even if doing hers/his duty voluntarily, is representing TeamLiquid as a whole and therefore impacts the reputation of the entire staff and site. Of course a moderator is entitled to hers/his opinion and can express it in a way that is equally respectful. I believe though that throwing bans around (even if temporary), to show power over a viewer with whom the moderator disagrees, is a totalitarian behavior and leads to a bad reputation for TeamLiquid. It also sends out a message to others that totalitarian behavior is not only tolerated but accepted at TeamLiquids events. Would this be something the TeamLiquid decision makers do agree to, or is the general idea to impose rules upon viewers and visitors that don't reflect basic human rights? I am sincerely interested in the managers opinion about this fact. It is also very difficult to file a complaint if something happens that requires decision makers to step in. I am writing this post out of curiosity and in order to know if I will be part of this community in the future or not. TL is a long time established name in the ESports and SC2 scene. It would be a sad day for me personally to hear that moderators can behave like "mini-dictators" with a need to impose their opinion on members and viewers in a rigorous way without respect and dignity. Thank you in advance for your reply While I'm not sure how you found a thread this old and decided to use it for your discussion rather than make a new thread, I'll assume you made this post sincerely and try to answer your questions to the best of my ability: Any user that registers at TL.net accepts our terms and "house rules", one of which being "this is our house", essentially meaning that while we (being the staff) and the community will do its best to be welcoming to all people and all viewpoints, it does not mean that you are entitled to voicing any opinion under the same protected status that you would be if you were making public speech against a state actor. TL.net is a private space, even if it is home to a considerable community, and as far as I know there is no law that dictates we must abide by any kind of opinion if we find it detestable or not in line with what we think is right and proper in this community. You can think of it as how some sports organizations will fine or remove players that express themselves because their statement was out of line with the organization's values. It doesn't mean the organization is not representing free speech - it means that speech is not welcome in that particular venue. With that said, it is also staff policy that any staff member who engages in a conversation/discussion with someone else should (if they have moderation privileges) leave the issue of moderating that discussion to another, impartial moderator. If you and I were debating a political issue, for example, it would be frowned upon for me to warn or ban you in an official capacity. It does happen, but only in extreme cases (posting something that explicitly breaks our forum rules, such as NSFL material, for example), and it is usually not considered permissible among staff. So no, staff members are discouraged from acting like "mini-dictators", but if there is staff consensus that an opinion does not represent the values we hold as a community, your opinion is not protected but rather weighed against what you actually add to the community. Sign up to spout nazi talking points in a politics thread, and you're probably gone, for example. I hope this answers your questions. | ||
dysl3xi3
4 Posts
thank you very much for your reply. It is very much appreciated. How I found the post? I used the search function. It is working. I did read the previous posts on this thread and decided to post my question here, in an orderly fashion, even if it is old. Opening a new post appeared to me as something that is unnecessary. I would have appreciated to have a possibility to send direct feedback to the team - meaning the staff. Not only to voice complains but also commendations. I think that it is very nice to have, if not necessary, a possibility to give feedback. I didn't want to carry this topic in the open but rather ask an honest question and possibly for improvements. "This is our house" makes sense to me, as you guys are in some way responsible for the content, even if voiced by users, but we will see how these laws will change in the future - due to current ongoing events it is rather possible that you will need to adapt this. I also see now that there are members of the staff which do have a professional level of communicating with consumers, because that's at the end what you are, a business. I would assume that the heads of TL would agree to this statement. I am also happy to read that staff members are discouraged from acting like they can rule with an iron fist, but my question then would be: are they educated to restrain from actions against visitors, members and viewers when no direct violation of your code of conduct and your house rules has been committed? Furthermore if a user has such an impression, where can she/he voice their concern? There is no direct access to your code of conduct either, or at least i wasn't able to find it. There is no link to contact us or legal info available. Please read these lines I am sending you with having in mind that I wish to have a cordial communication with mutual respect. I appreciate TL for a very long time, using your service for 10 years now (no, not this account) and have always had a good impression. I am very concerned though if Moderators behave in a way they wouldn't do in person and in public and start to develop a behavior that is linked to discrimination and suppression. To be clear, and I don't wish to discuss the exact situation of what was done to me any further in a public area, the ban was absolutely unnecessary and the Mod only disagreed with my standpoint on a subject which was related to the entertainment level, it wasn't harassment nor discrimination or hate speech nor racism nor have I used any insults and profanities. Thank you once again Zealously for being so kind and to reply. I hope I was able to express my concern in a well mannered way Best regards | ||
dysl3xi3
4 Posts
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Manifesto7
Osaka26947 Posts
Here is where to contact us. Here is our privacy policy. Here are the official terms of use. Here are the forum rules every new account sees. Here is the website feedback section if you have any suggestions for the site. Here is a more casual thread to ask quick questions. All moderators and administrators on the site are clearly labeled, and are available to be PMed. are they educated to restrain from actions against visitors, members and viewers when no direct violation of your code of conduct and your house rules has been committed? Our moderation staff are in a discord where we discuss issues as a team, and where newer staff members talk to older ones, so yes. On June 11 2020 12:08 dysl3xi3 wrote: sad to see that there is no will to engage in a productive dialog Perhaps there is a will, but the dialog presented isn't productive. Your only 3 posts are in a necroed thread in the website feedback section so there is a lack of equity in your account. You obviously are a banned user, but will not give any context to the problem, your account, or what you want to achieve. You don't want to discuss your particular problem in public, but also don't want to use any of the above resources to handle it privately. Your posts are also full of poor assumptions I assume that not many people are writing a complaint once they receive a unfair treatment from stream moderators or moderators in general. is the general idea to impose rules upon viewers and visitors that don't reflect basic human rights? incorrect statements It is also very difficult to file a complaint if something happens that requires decision makers to step in. There is no direct access to your code of conduct either, or at least i wasn't able to find it. There is no link to contact us or legal info available. and nonsense It also sends out a message to others that totalitarian behavior is not only tolerated but accepted at TeamLiquids events. So I would suggest that as a 10 year veteran, you make use of the plethora of tools available on the site to help reach your desired outcome. But, if that outcome is a meta thread about moderation policies, and you aren't willing to bring something substantive to the table to discuss, I am afraid you will continue to be disappointed. | ||
dysl3xi3
4 Posts
I wrote now to the 3rd Moderator directly in a PM. I am awaiting your response as well as from Julmusten (on twitch) and Zealously (here on TL.net)... please don't state that I am not trying to reach out. Otherwise if this thread shouldn't be used anymore may I suggest to close it? Maybe there are others like me which would reuse it as well, thinking that it is fair to use a thread which fits their needs even if it is very old. To be clear I am very open for a dialog and I thank you for your input even if I respectfully dissent with some of your points. Once more I'd like to point out that I don't intend to be hostile and that I wish to have a normal, cordial conversation between mature humans about what has happened. I am really looking for improvements rather than retaliation and finger pointing. Thank you and wishing you all the best Br | ||
Manifesto7
Osaka26947 Posts
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