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SC2 lagging hard on new Laptop

Forum Index > Tech Support
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NewEyes
Profile Joined March 2012
Germany113 Posts
Last Edited: 2020-07-23 19:30:44
July 23 2020 19:30 GMT
#1
Hey, I recently bought this Laptop, hoping to play a bit of sc2 with it:

1 of Lenovo (FullHD 15,6 Zoll) Gaming Notebook (AMD RyzenTM 5 3500U 8-Thread CPU, 3.7 GHz, 12GB DDR4, 256 GB SSD, 1000GB HDD, RadeonTM Vega 8, DVD±RW, HDM

Well, currently I have a about 12 fps on the lowest settings. Already played with the energy options, no results. Task manager says SC2 takes around 90% of my CPU.

This should surely be good enough to run sc2 on low, right? Any idea why my perfomance might be so terrible? Internet connection is fine as well. Thanks for your ideas!
Jan1997
Profile Blog Joined April 2013
Norway671 Posts
July 24 2020 20:14 GMT
#2
There's definetly something weird going on with your pc.


A few years ago I tried to download some new graphics drivers (which were a hoax) and my pc ended up being super slow until i ran an antivirus scan and had it removed.

Even if your laptop is new I suggest you run a thorough scan to check for any bullshit or faulty software.
Do something today that your future self will be thankful for.
3FFA
Profile Blog Joined February 2010
United States3931 Posts
Last Edited: 2020-07-26 17:24:16
July 26 2020 17:23 GMT
#3
And just to add to that, I would personally recommend using Bitdefender or Kaspersky, as they're routinely the two highest recommended and most objectively tested of the antivirus companies out. Simply using the Free version is fine, and try to keep to one antivirus on the computer at a time to prevent weird conflicts.

Let us know if that fixes your issue or not!
"As long as it comes from a pure place and from a honest place, you know, you can write whatever you want."
Xophy
Profile Joined June 2012
Germany79 Posts
July 27 2020 07:28 GMT
#4
I'm not an expert, but it could be that the CPU is simply to weak (or TDP is too low), considering it also has to provide graphics ... might be that it throttles pretty hard and never reaches 3.7GHz ... you might want to run HWMonitor to check your temps while gaming ...
Cyro
Profile Blog Joined June 2011
United Kingdom20344 Posts
Last Edited: 2020-07-27 09:21:56
July 27 2020 08:38 GMT
#5
That's a zen+ ultrabook CPU. It has 15w total for CPU and graphics which is really not enough even on current gen stuff, so i can understand it basically not working at all on older gen which is a lot less efficient. APU's of that power class are better suited for web browsing, word documents etc in small form factor.

12GB dual channel DDR4 is not possible - that must be an 8+4GB config with 4GB of RAM in single channel which is not a good configuration for performance.

12fps still sounds pretty disastrous, maybe try dropping the render resolution to 1280x720 so that the graphics aren't eating all of your power?

--

Also, are you BrandNewEyes on EU bnet? :0
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
vixar
Profile Joined September 2020
1 Post
Last Edited: 2020-09-11 06:30:54
September 11 2020 06:30 GMT
#6
Bot edit.

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