• Log InLog In
  • Register
Liquid`
Team Liquid Liquipedia
EDT 17:41
CEST 23:41
KST 06:41
  • Home
  • Forum
  • Calendar
  • Streams
  • Liquipedia
  • Features
  • Store
  • EPT
  • TL+
  • StarCraft 2
  • Brood War
  • Smash
  • Heroes
  • Counter-Strike
  • Overwatch
  • Liquibet
  • Fantasy StarCraft
  • TLPD
  • StarCraft 2
  • Brood War
  • Blogs
Forum Sidebar
Events/Features
News
Featured News
[ASL19] Finals Recap: Standing Tall9HomeStory Cup 27 - Info & Preview18Classic wins Code S Season 2 (2025)16Code S RO4 & Finals Preview: herO, Rogue, Classic, GuMiho0TL Team Map Contest #5: Presented by Monster Energy6
Community News
Flash Announces Hiatus From ASL51Weekly Cups (June 23-29): Reynor in world title form?12FEL Cracov 2025 (July 27) - $8000 live event16Esports World Cup 2025 - Final Player Roster16Weekly Cups (June 16-22): Clem strikes back1
StarCraft 2
General
Statistics for vetoed/disliked maps The SCII GOAT: A statistical Evaluation The GOAT ranking of GOAT rankings How does the number of casters affect your enjoyment of esports? Esports World Cup 2025 - Final Player Roster
Tourneys
Korean Starcraft League Week 77 Master Swan Open (Global Bronze-Master 2) RSL: Revival, a new crowdfunded tournament series [GSL 2025] Code S: Season 2 - Semi Finals & Finals $5,100+ SEL Season 2 Championship (SC: Evo)
Strategy
How did i lose this ZvP, whats the proper response Simple Questions Simple Answers
Custom Maps
[UMS] Zillion Zerglings
External Content
Mutation # 480 Moths to the Flame Mutation # 479 Worn Out Welcome Mutation # 478 Instant Karma Mutation # 477 Slow and Steady
Brood War
General
BGH Auto Balance -> http://bghmmr.eu/ Flash Announces Hiatus From ASL Player “Jedi” cheat on CSL Unit and Spell Similarities Help: rep cant save
Tourneys
[Megathread] Daily Proleagues [BSL20] Grand Finals - Sunday 20:00 CET Small VOD Thread 2.0 [BSL20] GosuLeague RO16 - Tue & Wed 20:00+CET
Strategy
Simple Questions, Simple Answers I am doing this better than progamers do.
Other Games
General Games
Stormgate/Frost Giant Megathread Nintendo Switch Thread Path of Exile What do you want from future RTS games? Beyond All Reason
Dota 2
Official 'what is Dota anymore' discussion
League of Legends
Heroes of the Storm
Simple Questions, Simple Answers Heroes of the Storm 2.0
Hearthstone
Heroes of StarCraft mini-set
TL Mafia
TL Mafia Community Thread Vanilla Mini Mafia
Community
General
Things Aren’t Peaceful in Palestine Trading/Investing Thread US Politics Mega-thread Russo-Ukrainian War Thread The Games Industry And ATVI
Fan Clubs
SKT1 Classic Fan Club! Maru Fan Club
Media & Entertainment
Anime Discussion Thread [Manga] One Piece [\m/] Heavy Metal Thread
Sports
Formula 1 Discussion 2024 - 2025 Football Thread NBA General Discussion TeamLiquid Health and Fitness Initiative For 2023 NHL Playoffs 2024
World Cup 2022
Tech Support
Computer Build, Upgrade & Buying Resource Thread
TL Community
Blogs
Culture Clash in Video Games…
TrAiDoS
from making sc maps to makin…
Husyelt
Blog #2
tankgirl
StarCraft improvement
iopq
Trip to the Zoo
micronesia
Customize Sidebar...

Website Feedback

Closed Threads



Active: 628 users

Very specific and strange freezing problem

Forum Index > Tech Support
Post a Reply
BrTarolg
Profile Blog Joined June 2009
United Kingdom3574 Posts
Last Edited: 2017-08-01 14:35:03
August 01 2017 14:33 GMT
#1
Hi guys, if anyone can help very much appreciated!

These are my specs:
Operating System
Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i7 4790 @ 3.60GHz
Haswell 22nm Technology
RAM
16.0GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
ASUSTeK COMPUTER INC. H81M-PLUS (SOCKET 1150)
Graphics
ZOWIE XL LCD (1920x1080@144Hz)
S23B350 (1920x1080@60Hz)
2047MB NVIDIA GeForce GTX 980 Ti (ZOTAC International)
Storage
447GB KINGSTON SV300S37A480G SCSI Disk Device (SSD)

Fairly beasty computer, but having a very strange problem. Occasionally when im playing games, my game will "freeze" for about 1 minute. During this minute, i can alt-tab, my net (and discord+voicechat) still works.

The biggest oddity is if i have chrome open, i can alt-tab to chrome and try to open some new tabs, however when i do this the tabs will just be "loading" and wont show anything (chrome says something about cache, i've tried clearing cache before, idk if it helps)

once the "freeze" is over, everything catches up really quickly and my computer runs as normal.

I think i've had this problem since getting the computer, though it's extremely rare, until i started stressing it out with PUBG/high end games at which point it's happening every day now

A few things that seem to make this occur more often:
- pretty much only when playing games - the higher the performance, the more likely (mostly happening PUBG atm, but has happened much rarer on gwent)
- i think closing things beforehand helps (so not having extraneous stuff running, similar to above)

Additional info:

I updated all my drivers (driver boostered to try to cover all angles)
Use MSE and windows 7. Never had a virus on this PC, scans always come up clean on malwarebytes)

I have a feeling it could be to do with my graphics card, maybe some incompatability with windows 7? (i've seen issues with this specific card 980TI that it might not be using the full amount of RAM on the card, it might show anywhere between 2-6gb of the actual ram or something??) - should i try updating to windows 10?

Reason i haven't updated to wd10 is because i like using classic mode (no aero, no v-sync, means i can windowless fullscreen a lot of stuff with no problems and lag)

Haven't tried disabling MSE whilst playing (maybe it's doing some scans? idk)
Haven't tried messing around with CPU priority

I use displayfusion to manage my multiple monitors, disabled that but it didn't help

---

So yeah, any help massively appreciated. After updating all drivers, trying different amount of stuff being open/not open, checking if it's my network (it's not), the only next step would be to upgrade to windows 10?

I have an (irrational?) fear that WD10 might cause more incompatibility issues with stuff on my computer which is why i've held off upgrading, but idk, all opinions appreciated
Cyro
Profile Blog Joined June 2011
United Kingdom20285 Posts
August 01 2017 15:44 GMT
#2
Sounds like it could be a storage drive issue, try clean uninstall and install of older GPU drivers as well. This kind of thing can be awkward to diagnose but i'd personally nuke everything and reinstall win7 before going to 10
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
BrTarolg
Profile Blog Joined June 2009
United Kingdom3574 Posts
Last Edited: 2017-08-01 19:20:32
August 01 2017 16:42 GMT
#3
I want to install *older* drivers? regardless i will try a complete uninstall/reinstall of my GPU drivers

When i first installled win7 on this machine it actually came with no drivers... including no network driver (>_>) so i got some driver package online and installed on that. Seemed to work fine except for this hanging issue (it used to actually have network problems where my computer would "freeze" before being able to connect to a network, though now it seems that it just freezes randomly during games)

If anyone has a suggested (ahem) link for win7 install, lmk...

edit:

tried a full uninstall --> install of graphics drivers, did a minimal install (just the driver)

didn't help
Cyro
Profile Blog Joined June 2011
United Kingdom20285 Posts
Last Edited: 2017-08-01 19:28:43
August 01 2017 19:21 GMT
#4
Yeah, newer drivers break things sometimes

In the resource monitor - Disk section you can see the queue length on your storage drives, that might spike during some issues. If that doesn't show anything then there could still be a storage drive issue


Even though i have 2 SSD's, OS on SSD, everything set to SSD i get occasional system lock ups for 5-10 seconds because programs inexplicably try to access something on another hard drive which has to spin up. I used to get weird problems like yours for a while before my other ssd died (something would try to access it and a bunch of programs would go unresponsive for a long time before it responded) so that's why i think storage maybe. It could be something else entirely unrelated, i don't have the knowledge to diagnose that
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
BrTarolg
Profile Blog Joined June 2009
United Kingdom3574 Posts
Last Edited: 2017-08-01 23:47:49
August 01 2017 22:53 GMT
#5
Alright i'll keep my resource monitor open and see what it does on the next freeze

edit:

alright, so i caught it on the resource monitor, but i still don't know what's wrong

Before it looked like chrome was doing a ton of stuff, but then i turned off chrome in the background to make it empty. The only things im running at that point is pubg and discord

any diagnosis help T__T

idk maybe if it's the way windows can't handle the amount of memory, or i might just need to update to windows 10 and try my luck there

As you can see in the disk monitor, the only thing i saw was that the blue line spiked up all the way to the top. Then after the freeze was over i took a screenshot as you can see

Is it possible i have a faulty SSD? this doesn't happen in normal browsing/work, only when i play intensive games

Or is there something wrong with my graphics card

[image loading]
Cyro
Profile Blog Joined June 2011
United Kingdom20285 Posts
August 02 2017 00:22 GMT
#6
Huh i don't even know how to read that

maybe waiting for disk until the blue line drops to 0 again (that line goes up when disk is busy, down to 0 when it's idle)

there's another tab "disk activity" near the middle which you can expand for some more information but this is still just lots of guessing
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
BrTarolg
Profile Blog Joined June 2009
United Kingdom3574 Posts
Last Edited: 2017-08-02 15:57:29
August 02 2017 03:34 GMT
#7
Alright i'll try again tomorrow, i'll make it freeze with the disk activity tab open and see what happens haha

[image loading]

well idk.. this is during the freeze, there's actually a massive lack of activity if anything

halp T___T

i don't think there's something wrong with my SSD cause this only happens when i play games, is there a way to monitor my GPU memory?

edit: gonna get GPU-Z and try and monitor my GPU memory. if no bueno then i guess i'll have to update to windoze 10 :-/
BrTarolg
Profile Blog Joined June 2009
United Kingdom3574 Posts
Last Edited: 2017-08-04 00:22:37
August 03 2017 23:32 GMT
#8
Well new update

I had GPU-Z running the whole time to see what the issue is, but then it happened... after i closed my game just browsing the internet wtf >_>

My GPU wasn't being used much at all, so i think that isn't the problem, so i guess it might be my SSD?

Any experts here can shed some light, maybe could i try plugging the SSD into a new slot or something idk?

edit:

had a check in my bios, AHCI was on already (good, but means it wasn't IDE being the problem..)

Then i saw "aggressive LPM" enabled. Since i'm using a desktop, i've turned it off now. Perhaps this might be the fix?

double edit:

So yeah, after searching online, it seems like googling "SSD freeze" exactly matches my problems. So i guess i'll try disabling this LPM, after that i need to update my sata drivers? (never done that before, didn't know it was a thing)
BrTarolg
Profile Blog Joined June 2009
United Kingdom3574 Posts
August 04 2017 14:31 GMT
#9
Ok so, disabling LPM didn't work

It looks like i need to do something with the drivers connecting to my SSD, or i need to downgrade to IDE?

At this point i'm getting into areas where i don't want to screw up my computer, so any advice from someone who knows better (like how to update my sata drivers) appreciated
Device manager thinks it's up to date so idk...
Cyro
Profile Blog Joined June 2011
United Kingdom20285 Posts
August 05 2017 02:56 GMT
#10
IDE isn't worth using
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
BrTarolg
Profile Blog Joined June 2009
United Kingdom3574 Posts
Last Edited: 2017-08-05 11:44:37
August 05 2017 10:27 GMT
#11
Well what should i do then? I don't see any other options right now and having random freezes throughout the day seems kind of unacceptable

What kind of downsides am i taking on that justify the freezes

edit:

so more research learned some fruit

it seems the asus official drivers actually are no good (according to one anecdote who got the same problems)

tried updating to a new driver using some drivepack software, no idea where it came from but cross fingers
xM(Z
Profile Joined November 2006
Romania5281 Posts
August 05 2017 21:08 GMT
#12
go in power settings/power plan; see the one you're running under and set the HDD's/SDD's to never turn off.
(could also be something hardware related)
And my fury stands ready. I bring all your plans to nought. My bleak heart beats steady. 'Tis you whom I have sought.
BrTarolg
Profile Blog Joined June 2009
United Kingdom3574 Posts
August 05 2017 22:03 GMT
#13
Tried that already

Good news though! Haven't had any issues since installing this new driver!

who would have known that the manufacturers drivers would have bugs like this huh...
Cyro
Profile Blog Joined June 2011
United Kingdom20285 Posts
August 09 2017 04:25 GMT
#14
still going good? ;0
"oh my god my overclock... I got a single WHEA error on the 23rd hour, 9 minutes" -Belial88
Please log in or register to reply.
Live Events Refresh
Next event in 5h 19m
[ Submit Event ]
Live Streams
Refresh
StarCraft 2
Nina 200
JuggernautJason126
ProTech83
StarCraft: Brood War
Calm 2558
Dewaltoss 124
ZZZero.O 96
NaDa 20
Shine 15
MaD[AoV]4
Dota 2
capcasts128
NeuroSwarm29
League of Legends
JimRising 621
Counter-Strike
flusha732
Foxcn270
taco 173
Heroes of the Storm
Liquid`Hasu538
Other Games
summit1g6638
Grubby4157
tarik_tv3010
FrodaN1662
fl0m853
ZombieGrub223
Pyrionflax164
ViBE122
Sick66
PPMD27
Organizations
Other Games
BasetradeTV43
StarCraft 2
angryscii 24
Blizzard YouTube
StarCraft: Brood War
BSLTrovo
sctven
[ Show 19 non-featured ]
StarCraft 2
• RyuSc2 67
• davetesta45
• LUISG 16
• IndyKCrew
• sooper7s
• Migwel
• AfreecaTV YouTube
• intothetv
• LaughNgamezSOOP
• Kozan
StarCraft: Brood War
• STPLYoutube
• ZZZeroYoutube
• BSLYoutube
Dota 2
• masondota21343
League of Legends
• Doublelift5156
• Jankos3028
Other Games
• Scarra1333
• imaqtpie798
• Shiphtur295
Upcoming Events
Korean StarCraft League
5h 19m
CranKy Ducklings
12h 19m
RSL Revival
12h 19m
ByuN vs Cham
herO vs Reynor
FEL
18h 19m
RSL Revival
1d 12h
Clem vs Classic
SHIN vs Cure
FEL
1d 14h
BSL: ProLeague
1d 20h
Dewalt vs Bonyth
Replay Cast
3 days
Sparkling Tuna Cup
3 days
The PondCast
4 days
[ Show More ]
Replay Cast
5 days
RSL Revival
5 days
Replay Cast
6 days
RSL Revival
6 days
Liquipedia Results

Completed

Proleague 2025-06-28
HSC XXVII
Heroes 10 EU

Ongoing

JPL Season 2
BSL 2v2 Season 3
BSL Season 20
Acropolis #3
KCM Race Survival 2025 Season 2
CSL 17: 2025 SUMMER
Copa Latinoamericana 4
Championship of Russia 2025
RSL Revival: Season 1
Murky Cup #2
BLAST.tv Austin Major 2025
ESL Impact League Season 7
IEM Dallas 2025
PGL Astana 2025
Asian Champions League '25
BLAST Rivals Spring 2025
MESA Nomadic Masters
CCT Season 2 Global Finals
IEM Melbourne 2025

Upcoming

2025 ACS Season 2: Qualifier
CSLPRO Last Chance 2025
2025 ACS Season 2
CSLPRO Chat StarLAN 3
K-Championship
uThermal 2v2 Main Event
SEL Season 2 Championship
FEL Cracov 2025
Esports World Cup 2025
StarSeries Fall 2025
FISSURE Playground #2
BLAST Open Fall 2025
BLAST Open Fall Qual
Esports World Cup 2025
BLAST Bounty Fall 2025
BLAST Bounty Fall Qual
IEM Cologne 2025
FISSURE Playground #1
TLPD

1. ByuN
2. TY
3. Dark
4. Solar
5. Stats
6. Nerchio
7. sOs
8. soO
9. INnoVation
10. Elazer
1. Rain
2. Flash
3. EffOrt
4. Last
5. Bisu
6. Soulkey
7. Mini
8. Sharp
Sidebar Settings...

Advertising | Privacy Policy | Terms Of Use | Contact Us

Original banner artwork: Jim Warren
The contents of this webpage are copyright © 2025 TLnet. All Rights Reserved.