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Computer crashing with Radeon HD 6870

Forum Index > Tech Support
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Spillzy
Profile Joined July 2011
United States4 Posts
April 02 2012 22:51 GMT
#1
So I just got a new graphics card for starcraft, AMD Radeon HD 6870. But whenever I boot up a game, the computer crashes. I've switched back to my old GeForce 8600 GTS and everything works fine. Any ideas?
I'm using a ThermalTake 850w Blackwidow power supply and running Windows 7. 4 gigs ram. I've downloaded GPU-Z and my GPU temps over round 38-40 C while idle. Not able to ever boot up a game so not sure how hot it will get while under load.
Eisregen
Profile Joined September 2011
Germany967 Posts
April 02 2012 23:12 GMT
#2
Ok, temperatures in idle dont tell much to be honest. Stress your GPU (not with games, there are enough benchmarks aout there) and see if the crashes also appear.

But I doubt you have a temp. problem, I rather think you got some messed up drivers. Did you upgrade from a 8600GT to a 6870? If yes, use driver sweep and clean your PC of your current drivers and old nvidia drivers and then reinstall everything.
Also check if your GPU is correctly seated etc.
Photo-Noob@ http://www.flickr.com/photos/eisregen1983/
WiFiHacker
Profile Joined April 2012
United States4 Posts
April 02 2012 23:13 GMT
#3
Yo. Uninstall the Nvidia driver before u plug the 6870 in, then install the newest AMD driver (12.3 Catalyst). Nvidia drivers conflict with ATI.
...from the shadows I come...
Spillzy
Profile Joined July 2011
United States4 Posts
April 02 2012 23:19 GMT
#4
Yes, I upgraded from the 8600 to the the 6870. I'll try that Driver Sweep and see if that helps.
Spillzy
Profile Joined July 2011
United States4 Posts
April 02 2012 23:47 GMT
#5
k, So I removed all traces of NVIDIA drivers and then re-installed catalyst and updated to drivers for AMD. Computer is still doing the same thing as before. I tried to rate my computer through Windows Experience Index and my computer crashes again almost immediately. Same goes for starcraft. Any help?
iKill[ShocK]
Profile Blog Joined July 2008
Vietnam3530 Posts
April 03 2012 00:02 GMT
#6
Sounds a lot like an unstable overclock IMO.
<3 Kim Taeyeon
JingleHell
Profile Blog Joined March 2011
United States11308 Posts
April 03 2012 00:09 GMT
#7
Could easily be that the shit PSU is going horrendously out of spec every time the GPU tries to draw power off the 12v rail, causing crashing.

Unless I'm remembering wrong and it's not a piece of utter shit.
jaj22
Profile Joined September 2009
United Kingdom1376 Posts
April 03 2012 00:12 GMT
#8
What exactly does "crashes" mean here? Should help you determine whether it's a PSU or GPU fault.
Spillzy
Profile Joined July 2011
United States4 Posts
April 03 2012 02:01 GMT
#9
By crash I mean the entire computer shuts off. No warning or error signs when I boot back up. It's like I just shut the computer down. How can I tell if it is a PSU or GPU problem?
JingleHell
Profile Blog Joined March 2011
United States11308 Posts
April 03 2012 02:10 GMT
#10
On April 03 2012 11:01 Spillzy wrote:
By crash I mean the entire computer shuts off. No warning or error signs when I boot back up. It's like I just shut the computer down. How can I tell if it is a PSU or GPU problem?


That kinda backs my theory. IIRC, with 8600 GTS to a 6870, you went from a card that only drew it's power from the motherboard slot to a card that takes 6 pin PCIE power from the PSU, yes? And the old card didn't cause the crashes, the new one does? Specifically at the times the card would start drawing full power, like when leaving 2d mode?

That's PSU, most likely.
WiFiHacker
Profile Joined April 2012
United States4 Posts
April 03 2012 06:26 GMT
#11
Yep 6870 require 2x6-pin connector
I highly recommend PSU 550w+ for single card, 700 for crossfire
...from the shadows I come...
Medrea
Profile Joined May 2011
10003 Posts
April 03 2012 06:29 GMT
#12
On April 03 2012 15:26 WiFiHacker wrote:
Yep 6870 require 2x6-pin connector
I highly recommend PSU 550w+ for single card, 700 for crossfire


No. An Antec 380D can hold whatever single card setup has to throw at it in style. You are indoctrinated (Mass Effect on the brain lol) by the marketeers that say you need 700W of power in your surging man-box to be worthy.
twitch.tv/medrea
JingleHell
Profile Blog Joined March 2011
United States11308 Posts
April 03 2012 13:19 GMT
#13
On April 03 2012 15:29 Medrea wrote:
Show nested quote +
On April 03 2012 15:26 WiFiHacker wrote:
Yep 6870 require 2x6-pin connector
I highly recommend PSU 550w+ for single card, 700 for crossfire


No. An Antec 380D can hold whatever single card setup has to throw at it in style. You are indoctrinated (Mass Effect on the brain lol) by the marketeers that say you need 700W of power in your surging man-box to be worthy.


Especially since the OP clearly stated he has an 850w PSU. All those extra "what?"s don't matter nearly as much as quality.
laurenjames
Profile Joined July 2024
1 Post
Last Edited: 2024-07-17 07:23:49
July 17 2024 07:23 GMT
#14
Bot edit.

User was banned for this post.
william1213
Profile Joined July 2024
5 Posts
July 23 2024 12:51 GMT
#15
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william1213
Profile Joined July 2024
5 Posts
July 23 2024 12:52 GMT
#16
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