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Comcast Wouldn't Do This

Blogs > rpf
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1 2 Next All
rpf
Profile Blog Joined January 2007
United States2705 Posts
May 15 2008 04:26 GMT
#1
So, I finally figured out what's going on with my DSL: Verizon did it. To the best of my knowledge, they did it intentionally.

They've started installing all of their equipment in the area in preparation to offer FIOS to the residents of my town. In the process, they've started trying to steer people away from their DSL services.

Now, I can understand that decision from a business standpoint. As ETT said in my previous blog post on the same topic, DSL pretty much sucks. It's another signal added to your normal phone lines, except the two signals interfere with one another, and so you have to install filters on your phone lines not being used for internet access between your phone (or answering machine) and the wall jack.

So, it's a pretty bad technology to start with, but does that really mean they have to cut their current customers' service in the middle of the year's service? No. They didn't have to do that--they voluntarily chose to cut their services without warning. They also choose, habitually, I might add, to hang up on their customers when they call wondering why the service they're paying for does not work.

To be fair, no phone company (or internet company for that matter) has a good reputation, but then again they don't have to treat their customers like absolute shit.

So, Verizon, fuck you, and thanks for not providing the service we're paying for.

***
"A fear of weapons is a sign of retarded sexual and emotional maturity." - Sigmund Freud
zdd
Profile Blog Joined October 2004
1463 Posts
May 15 2008 04:29 GMT
#2
There have been many rants on this and stuff, and the most frequent conclusion is that ISPs only listen to money. If you call them and ask to be transferred to the cancellation department, those guys usually fix all your problems because for whatever reason they hate losing customers even though they treat them like shit.
All you need in life is a strong will to succeed and unrelenting determination. If you meet these prerequisites, you can become anything you want with absolutely no luck, fortune or natural ability.
micronesia
Profile Blog Joined July 2006
United States24701 Posts
May 15 2008 04:34 GMT
#3
I like how so many companies do such stupid shit. Where is the social darwinism?
ModeratorThere are animal crackers for people and there are people crackers for animals.
XDawn
Profile Blog Joined February 2004
Canada4040 Posts
May 15 2008 04:37 GMT
#4
I love how I just read this as "COMSAT"
trying to figure out what this has to do with BW. lol
Use it or lose it
rpf
Profile Blog Joined January 2007
United States2705 Posts
May 15 2008 04:40 GMT
#5
Oh, Kim.

MY COMSAT NO WERK
"A fear of weapons is a sign of retarded sexual and emotional maturity." - Sigmund Freud
Nitrogen
Profile Blog Joined February 2008
United States5345 Posts
May 15 2008 04:42 GMT
#6
i can see comcast doing this :D
UNFUCK YOURSELF
Ilikestarcraft
Profile Blog Joined November 2004
Korea (South)17727 Posts
May 15 2008 04:52 GMT
#7
comsat
"Nana is a goddess. Or at very least, Nana is my goddess." - KazeHydra
SonuvBob
Profile Blog Joined October 2006
Aiur21549 Posts
May 15 2008 05:23 GMT
#8
In my experience:

Verizon is evil
Comcast is incompetent (sorry ETT :p)

FiOS is godly though.
Administrator
EvilTeletubby
Profile Blog Joined January 2004
Baltimore, USA22254 Posts
Last Edited: 2008-05-15 07:52:17
May 15 2008 07:51 GMT
#9
On May 15 2008 14:23 SonuvBob wrote:
Comcast is incompetent (sorry ETT :p)


Lol.

Like any big company, it depends on who you get. We have such a wide range of competency levels it's ridiculous... from the people that really know their shit, to the total fucking retards who should've never been hired in the first place.

The problem is, most the positions that actually talk to customers (either customer service reps or technicians [especially contractors]) are where you'll find 99% of the retards. Anyone who knows their stuff or is half-way intelligent moves out of those positions fast.

If it makes you feel any better, the people in positions that actually matter ARE very competent.
Moderatorhttp://carbonleaf.yuku.com/topic/408/t/So-I-proposed-at-a-Carbon-Leaf-concert.html ***** RIP Geoff
stenole
Profile Blog Joined April 2004
Norway868 Posts
May 15 2008 09:59 GMT
#10
There has to be better ways to squeeze money out of you than to sabotage your DSL.
Jibba
Profile Blog Joined October 2007
United States22883 Posts
May 15 2008 11:37 GMT
#11
I can't stand my Comcast. They're nice people, but the help is terrible and there's been connection problems in my entire neighborhood for years that they still haven't identified/fixed.
ModeratorNow I'm distant, dark in this anthrobeat
Kennelie
Profile Joined December 2007
United States2296 Posts
May 15 2008 15:24 GMT
#12
Well im located in North Texas and we have almost every company you can think of. I use AT&T DSL and their customer service is awesome. Charter/Comcast cable I've heard and experienced shitty service (I had Charter for awhile) within the pass, plus cable net seems to go out every now and then and will last anywhere from an hour to a day of no service. Satellite net I have heard nothing about it other then it being hella expensive. Verizon here in my metroplex is always like 5-10 bucks more expensive compared to other competents with the same package.

ya had ya shot kid!
omgbnetsux
Profile Blog Joined April 2004
United States3749 Posts
May 15 2008 16:50 GMT
#13
Vote with your dollar and get something else (if you can...).
Bub
Profile Blog Joined June 2006
United States3518 Posts
May 15 2008 18:11 GMT
#14
Yep, that's verizon.
XK ßubonic
geometryb
Profile Blog Joined November 2005
United States1249 Posts
May 15 2008 18:42 GMT
#15
comcast in my neighborhood was really bad and we were getting outages all the time. so we switched to verizon fios. after that, didn't have any problems at all. it was faster too!
Goosey
Profile Blog Joined September 2005
United States695 Posts
May 15 2008 20:44 GMT
#16
"Comcast wouldn't do this"

Yes they would.
#1 Shuttle Fan.
EvilTeletubby
Profile Blog Joined January 2004
Baltimore, USA22254 Posts
May 16 2008 01:29 GMT
#17
On May 15 2008 20:37 Jibba wrote:
I can't stand my Comcast. They're nice people, but the help is terrible and there's been connection problems in my entire neighborhood for years that they still haven't identified/fixed.


Where do you live?
Moderatorhttp://carbonleaf.yuku.com/topic/408/t/So-I-proposed-at-a-Carbon-Leaf-concert.html ***** RIP Geoff
decafchicken
Profile Blog Joined January 2005
United States20026 Posts
May 16 2008 02:58 GMT
#18
lol comcast sucks. they're just faster and have a near-monopoly on most places they are.

p.s. get FiOS
how reasonable is it to eat off wood instead of your tummy?
rpf
Profile Blog Joined January 2007
United States2705 Posts
May 20 2008 18:46 GMT
#19
I want to get FiOS, but Verizon wants almost $50 a month for it. My family is far from rich, and my mom doesn't want to pay for it. I'm willing to pay for it, but fuck--I don't want to drop that much money.

Internet is really overpriced, in my opinion. It's like gas prices: the prices are higher than they need to be. They just want every penny they can get from you.
"A fear of weapons is a sign of retarded sexual and emotional maturity." - Sigmund Freud
Jibba
Profile Blog Joined October 2007
United States22883 Posts
May 20 2008 19:05 GMT
#20
On May 16 2008 10:29 EvilTeletubby wrote:
Show nested quote +
On May 15 2008 20:37 Jibba wrote:
I can't stand my Comcast. They're nice people, but the help is terrible and there's been connection problems in my entire neighborhood for years that they still haven't identified/fixed.


Where do you live?

I'm in Ann Arbor, MI. We really don't get a choice of broadband.

I should add that I had only been home for a week when I made that last post. So far I haven't experienced any of the problems I had experienced for the past 5 years, so maybe they finally did fix it.
ModeratorNow I'm distant, dark in this anthrobeat
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